First-line managers are responsible for implementing the goals of top management.
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Managerial LevelsAll industries need management, and the managers who perform that function need to possess certain skills. Before we talk about those skills, though, it's important to understand that the title of manager actually refers to three distinct groups of people within an organization: top-level or executive managers, middle managers, and first-line managers. Each level has a different area of managerial responsibility and reporting structure. Managerial SkillsThe skills needed to succeed at each level of management vary somewhat, but there are certain skills common to all. Robert Katz identifies three critical skill sets for successful management professionals: technical skills, conceptual skills, and human skills. While these three broad skill categories encompass a wide spectrum of capabilities, each category represents a useful way of highlighting the key capabilities and their impact on management at different levels. Technical Skills Of the three skill sets identified by Katz, technical skills are the broadest, most easily defined category. A
technical skill is defined as a learned capacity in just about any given field of work, study, or even play. For example, the quarterback of a football team must know how to plant his feet and how to position his arm for accuracy and distance when he throws—both are technical skills. A mechanic, meanwhile, needs to be able to take apart and rebuild an engine, operate various machinery (lifts, computer-scanning equipment, etc.), and know how to install a muffler,
for example. Conceptual Skills Conceptual skills are also crucial to managerial success. Conceptual
skills enable one to generate ideas creatively and intuitively and also show comprehensive understanding of contexts or topics. Conceptual skills tend to be most relevant to upper-level thinking and broad strategic situations (as opposed to lower-level and line management). As a result, conceptual skills are often viewed as critical success factors for upper-managerial functions. Human Skills The development of human skills— a combination of social, interpersonal, and leadership skills—is central to the success of any manager. Check Your Understanding Answer the question(s) below to see how well you understand the topics covered above. This short quiz does not count toward your grade in the class, and you can retake it an unlimited number of times. Licenses and AttributionsWhat is a firstFirst-line managers are primarily responsible for overseeing a department or team of employees. In a general sense, they make sure that their team fulfills the daily and overarching goals of a given organization.
Which of the following is a responsibility of a firstFirst-line managers are responsible for setting objectives consistent with organizational goals and planning and implementing strategies for achieving these objectives.
Who is responsible for line management?A line manager is the first layer of management above the front line workers. They're accountable for their department, or part in the business. They manage one or more members of staff and oversee and evaluate employee contribution, performance and development.
What is top level management What are the responsibilities of top level management?A top-level manager is responsible for creating and implementing organizational plans and policies and is a professional who is at the executive level. They work as a negotiator between the top-level and lower-level managers. These professionals can work to guide the overall direction of an organization.
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