If you receive an error while trying to connect to Wi-Fi, you may need to connect your Oculus Quest 2 or Quest to another Wi-Fi network. Some possible causes for Wi-Fi issues with your headset include:
Captive Portals: A captive portal is a web page that prompts you to interact with it before connecting you to the internet. These are commonly used by public Wi-Fi networks in businesses, airports, hotels, and other venues that offer free Wi-Fi hotspots. This type of network will not work to setup your Quest 2 or Quest, but may work after your initial setup.
Weak signal: If your Wi-Fi network signal is weak, your headset may not see it. Try moving closer to the router [internet connection device], or switching to another Wi-Fi network that has a stronger signal.
Incorrect password: Make sure that you have entered your Wi-Fi password correctly. Try disconnecting from the network, reconnecting, and reentering your Wi-Fi password.
To change the Wi-Fi network your Oculus Quest 2 or Quest is connected to using the Oculus mobile app:
- 1.
Turn on your Quest 2 or Quest and open the Oculus mobile app on your phone.
- 2.
Tap Devices in the bottom menu, then select the headset that you are currently using.
- 4.
Tap the new Wi-Fi network youd like to connect to and enter the password, if prompted.
To change the Wi-Fi network your Quest 2 or Quest is connected to from your headset:
- 1.Press on your right Touch controller to pull up your universal menu.
- 2.
Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel.
- 4.
Select the Wi-Fi network you'd like to connect to and enter the password.