Unable to Copy and Paste to and from remote desktop connection on some servers.
Unable to Copy and Paste to and from the remote desktop connections on some servers. None of the file types are working. I tried folder copy, text file copy, word, excel, .exe file copy. none of those work. Interestingly, copy-paste of text to and from works.
Client OS is Windows 10.
Remote Desktop Server OS is Windows server 2016.
Troubleshooting did so far:
1] Killed rdpclip.exe and tested. No luck
2] Rebooted the server and the client. No luck
3] Added rdpclip.exe to exclusions in Antivirus. No luck
4] Removed Antivirus and tested. No luck.
5] Tried local login to the remote desktop server instead of domain login. No luck
6] Verified in the group policy and made sure Do not allow Clipboard redirection and
Do not allow drive redirection are set to not configured.
7] Replaced the rdpclip.exe from a working server. No luck.
8] Compared local security policies [secpol.msc] with a working server and replicated the same settings on the non-working server. Rebooted after that. No luck.
9] Tried disabling all the Group Policies that are pushed through Domain Controller. No luck.
Any suggestions as to what more we can do to identify and fix the issue?
remote-desktop-servicesremote-desktop-client
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Jingruihan-MSFT · Jun 07, 2021 at 05:12 AM
Hi, is everything ok？
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SamChaney-4012 · Nov 10, 2021 at 09:55 PM
Akshay, did you ever get this resolved?
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Jingruihan-MSFT answered • May 24, '21 | XiaoWu-9986 commented • Feb 7, '22
Hi, dear
It's highly recommended you use Drive Redirection through Remote Desktop Services if you want to transfer files.
Firstly, run command with Mstsc.exe. When the Remote Desktop Connection window appears, click the Show Options button at the bottom left of the window.
On the Local Resources tab of Remote Desktop Connection, you can specify which kinds of devices and resources that they want to redirect to the remote computer. Now that drives on the local computer can be redirected in the session so that files can easily be transferred between the local computer and the remote computer.
In the meanwhile, you can edit client drive redirection by configuring a Microsoft Remote Desktop Services group policy setting for remote desktops and RDS hosts.
Run command with gpedit.msc. In the Group Policy Editor, go to Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection.
Secondly, you should check the rdpclip.exe on your remote computer with Task Manager to see if it is processing well. Cause Remote Desktop Clipboard is a Windows utility that allows users to manage a shared clipboard between a local host and remote desktop. This application runs on the remote PC and not on your local host.
Run command with taskmgr.exe - Go to the Processes Tab - Select rdpclip.exe - Click End task
Go to the File tab - Click Run new task - Type rdpclip.exe - Click Ok
If the Answer is helpful, please click "Accept Answer" and upvote it.
Best Regards
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IbrahimSadeck-0385 · Sep 15, 2021 at 05:52 AM
restarting rdpclip.exe on the remote server solved my issue
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XiaoWu-9986 IbrahimSadeck-0385 · Feb 07 at 10:57 PM
I ran into the same issue. In Remote Desktop Connection/Show Options/Local Resources tab, uncheck Clipboard; check Clipboard, and re-connect helped resolving the issue.
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Jingruihan-MSFT answered • Jun 2, '21
Hi,
Haven't received your message in a few days, was your issue resolved?
I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as an answer which can help other community members who have the same questions and find the helpful reply quickly.
Best Regards.
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BrianW-4025 answered • Nov 18, '21
Same problem, Windows 10 client and server is Windows 2019. None of the client or server side methods above solve the problem to reset it.
What causes it to stop working is when I copy a large amount of text across the RDP connection, ie 500-1000+ rows [exact number not yet determined]. The clipboard stills functions on client/server independently but no longer across the connection.
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64193216 answered • Dec 13, '21 | con7ept-3351 commented • yesterday
Anyone got a resolution to this?
I've got the exact same problem as Akshay, tried the same things to no avail.
Can even copy text to / from the server but no files.
For reference this issue is only happening on my session hosts - other RDS server that has connection broker / session host on it doesn't have this issue.
Issue persists when connecting to the problem session host via connection broker and directly with 'mstsc.exe /admin'.
Further investigation appreciated @Jingruihan-MSFT
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con7ept-3351 · yesterday
Did you make any headway on this? I believe our symptoms are the same on Windows 10 Multisession 20H2 session host.
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rsn71-3944 answered • Feb 11, '22
I am having this issue and have tried everything in this post - the RDC already had Clipboard checked. I have rebooted the server, the laptop that I am using RDP on. Still unable to copy and p paste from the Event Viewer. I can't even copy and paste to Notepad on the same server with NO RDP.
This is ridiculous - with a Mac you can copy and past from any dialog box that pops up. Why on earth desert Microsoft allow this on all their products and OS? Makes life so much easier and saves a ton of time for the administrator.
Microsoft needs to think about how their customer use the event viewer log.
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FIX: Copy and paste in Remote Desktop is not working
by Claudiu Andone
Windows & Software Expert
Oldtimer in the tech and science press, Claudiu is focused on whatever comes new from Microsoft. His abrupt interest in computers started when he saw the first Home Computer as a kid. However, his... Read more
Posted: Apr 20, 2021
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- If the copy and paste to Remote Desktop is not working, you won't be able to easily transfer data across the PCs.
- This problem is caused by the malfunctioning of the Rrpclip.exe process in Windows.
- A possible solution is to end the process responsible for this issue and restart the app.
- Using a third-party remote desktop solution can also help you avoid this situation.
You’re happily connected to the remote PC and you’re transferring some files but suddenly you discover that the copy and paste in Remote Desktop is not functioning anymore.
It can happen pretty often when you’re using the built-in Remote Desktop Connection in Windows 10 and the reason is that the Rdpclip [remote desktop clipboard] app is not working properly.
That software is the one managing the clipboard function that works across the local host and the remote PC. So, in this article, we will explore a few ways to recover this function.
1. Restart Windows Explorer
You might be unable to copy and paste files or folders from one directory to another if the Windows Explorer is malfunctioning. To fix this, head to the Task Manager and restart the Windows Explorer—even if it seems to be in perfect condition. You never know; that could help resolve the problem.
Launch the Task Manager using the Ctrl + Shift + Esc keyboard shortcut. In the Processes tab, right-click Windows Explorer and select Restart.
Wait for a few seconds for Windows to restart the Explorer and try using the copy and paste functionality again.
2. Update and Restart the Application
In the case that this problem is specific to an application, close and reopen the application. The problem with copy and paste not working could also be due to a software bug. So check if there’s an update available for the app via the Microsoft Store or the app’s settings menu.
3. Clear the Windows Clipboard Cache
This is another solution worth trying. Right-click on the Start button and click Command Prompt [Admin] on the Quick Access menu.
Type the command below in the Command Prompt console and press Enter.
echo off | clip
Close the Command Prompt window and check the copy and paste functionality now works. If it doesn’t, restart your computer and try again.
RDP Clipboard [Rdpclip.exe] Stops Working in Remote Desktop Session
If the clipboard in RDP session has stopped working unexpectedly, and Paste option in the context menu has become inactive, it is easier to end the current RDP session correctly [logoff] and re-connect. This will fix the Remote Desktop clipboard issue for sure. However, it is not always convenient, because you have to re-open all apps in your RDP session again. Fortunately, there is a way to restore correct clipboard operation in a RDP session without logging off.
Rdpclip.exe is responsible for clipboard operation between your local computer and the Remote Desktop host. A separate rdpclip.exe process is started for each remote user session when they connect to the Remote Desktop. Using the Task Manager, you can kill the rdpclip.exe [RDP Clipboard Monitor] process and run it manually [Task Manager -> File -> Start new task -> rdpclip -> Enter].
Usually it helps to restore the remote clipboard operation quickly. Make sure if copy/paste [Ctrl+C / Ctrl+V] is working in the RDP session.
Users can restart the rdpclip.exe process if it has hung up using a simple PowerShell script. It is enough to place the PS1 file on the Public profile Desktop folder or copy it to user desktops using GPO.
[Get-WmiObject -Query "select * from Win32_Process where name='RDPClip.exe'"|?{$_.GetOwner[].User -eq $ENV:USERNAME}].Terminate[]
rdpclip.exe
To make it more convenient to use, you can sign the PowerShell script or configure a PowerShell Execution Policy.
Remember that in order to copy data via the RDP clipboard, the following conditions must be met:
- The remote clipboard must be enabled in the settings of the RDP client you are using to connect to a remote computer. Check Clipboard in the Choose the devices and resources that you want to use in your remote session section in the Local Resources tab of the built-in mstsc.execlient;
If you are using an alternative RDP client, like the Remote Desktop Connection Manager [RDCMan] or mRemoteNG, note that the remote clipboard option may be called differently.
- Copying and pasting data using the clipboard must also be allowed on the RDP/RDS host [see below for how to do this].