Do I have to return a defective product?

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    Do I have to return a defective product?

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If the item is covered by warranty from Samsung Electronics Singapore Pte. Ltd., usual warranty terms and conditions apply. Please refer to https://www.samsung.com/sg/support/warranty/ for more information.

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What is considered a defective product?

To be more specific, a defective product is a product that causes injury to a person to due either a design defect, a manufacturing defect, or a marketing defect. Some of the most common examples of defective products include food items, medical devices, and children's toys.

Does Singapore have consumer law rights?

There are multiple rights that consumers have in Singapore, namely: Right for repair, replacement or refund of defective products. Right to cancel direct sales contracts and other regulated contracts. Right to sue for unfair practices.