Lỗi there is already a newer wibukey version installed năm 2024

If you already have 12d Model installed on your computer, and you need to install a new authorisation file, instructions are on this page.

Installing 12d Model has four steps

  1. Install dongle drivers. Scroll down for download links
  2. Attach the dongle
  3. Install 12d Model. Scroll down for download links
  4. Authorise 12d Model

The first three steps are described in more detail below, the final step (Authorise 12d Model) is described on this page. Links to download the 12d Model installer are in Section 3 on this page.

Download Codemeter dongle drivers here Download WIBU dongle drivers here

Download 12d Model 14 here Download 12d Model 15 here

If you already have 12d Model installed on your computer, and you want to upgrade to the latest release go straight to Step 3

12d Solutions releases a new Version of 12d Model roughly every two years. During the two year life of a Version there will be numerous minor Releases.

Each minor Release is identified by a ‘C’ number, and this number is displayed in the top left corner of the 12d Model window. The version shown below is 12d Model 12 C1t. The ‘t’ indicates that it is the 20th Release of 12d Model 12 (ie there have been C1a, C1b, C1c, C1d etc)

Lỗi there is already a newer wibukey version installed năm 2024

You can check that you have the latest Release by opening 12d Model and choosing Help=>Check for Updates

1. Install Dongle Drivers

Dongle drivers must be installed BEFORE you attach the dongle to computer.

12d Model uses two types of dongle, ‘WIBU’ and ‘Codemeter’

Codemeter Dongles

If you have a miniUSB dongle (which, just to confuse us has Wibu printed on it as well as the CM/C Codemeter logo – they are from the same company)

Or a silver dongle then you have a ‘Codemeter’ dongle. Codemeter dongle numbers start with ‘5c2d’ Install CodeMeter Drivers.

Lỗi there is already a newer wibukey version installed năm 2024

WIBU Dongles

WIBU dongles are green, and the dongle numbers start with ‘572d’ Install Wibu Drivers.

Lỗi there is already a newer wibukey version installed năm 2024

Download Dongle Drivers

Dongle Drivers can be download from the manufacturers website by clicking here

For 12d Model Version 15 you can download the Codemeter drivers from the 12d Solutions server here

If you have a SILVER USB dongle or MINI USB dongle you should follow the link above and scroll down to find ‘CodeMeter User Runtime for Windows‘

If you have a GREEN USB dongle you should follow the link above and scroll down to find ‘WibuKey Runtime for Windows‘

Download the installer then run the installer to install the drivers.

2. Attach the Dongle

O.K. so this is a bit obvious.

The important thing to remember is to attach the dongle to the computer AFTER you have installed the dongle drivers

3. Install 12d Model

12d Model can be downloaded from the 12d Solutions website, or from the 12d User Forum or from the links at the top of this page.

The version on the User Forum is usually later (newer and better) than the version on the website. You will need to log on to the forum to access the download.

If you go to the 12d Solutions website, look for ‘Product Updates’, and you will find the download links inside the installation instructions.Once the installer has been downloaded, simply double click on the file to install 12d Model

Note that if you already have 12d Model installed, you will be asked if you want to un-install the existing version. The correct answer is ‘Yes‘ You will then be warned: ‘Proceeding with the uninstaller will delete all files from your installation directory’. You should press ‘Yes‘ to continue. The installer writes files to the ‘Program Files’ area of your computer. None of your projects or configuration are stored in this area, so your work will not be affected by the installation.

4. Install the Authorisation File

Instructions for installing the Authorisation Files are given on this page

After completing these steps, you should be able to start 12d Model Software using the desktop icon.

If 12d Model does not start an “Authorization Error” panel will be displayed.

For information about the errors and how to solve these, please refer to Wiki page “Error starting 12d Model”

Open the Control Panel and open "WibuKey". For Windows 7/Vista, this will be categorized under "Hardware and Sound". For Windows XP, you can find it after switching to "Classic View".

If you get an error message, that's a clear sign to .

If you're using a single user license, the dialog should look similar to the one below showing a branching of "My Computer > USB" and a dongle serial number. If not, either your dongle is not plugged in or you you need to .

Lỗi there is already a newer wibukey version installed năm 2024

Next, open the "Network" tab. In the bottom left corner you should find a section called "WibuKey Subsystems". If all options are not checked, check them now.

Lỗi there is already a newer wibukey version installed năm 2024

Now trying running FloorRight. If no trial prompt appears, you should be good to go.

Network License

For network licenses, we need to ensure that the server hosting the license is running WibuKey's "Network Server" service. Open the "Run" command window and run "services.msc".

In the services window, find the listing for "WibuKey Server". If not found, run "Network Server" from "Start Menu > All Programs > WibuKey" then refresh the services window.

If the service's status is not "Started", select it, right click, and select "start".

Checking FloorRight Edition and Version

Only relevent to version 8.0 or later.

There are two editions of FloorRight (Commercial and Professional) and many versions. In order for FloorRight to run with a given license, it must have these qualities:

  1. Match editions.
  2. Have a release date before the license expiration.

To find your license's edition and expiration:

  1. Right click the shortcut to FloorRight and select properties.
  2. Click "Open File Location" for Windows 7/Vista or "Find Target" in Windows XP.
  3. An explorer window will appear. Scroll up to the folder "WibuKey Setup". Open this folder.
  4. Run the program "Patcher.exe" It will scan for connected dongles and dongles on the network. Once the scan is complete, select your license.
  5. On the right hand side you should find the edition of your license and its expiration date. To make sure your license is up to date, you can click the patch button. The patcher application will rescan for dongles. If your expiration date updates, try running FloorRight to see if this is all that was necessary to fix your license. If not, continue with the steps below.

To find the release date for your installed version of FloorRight:

  1. Right click the shortcut to FloorRight and select properties.
  2. Click "Open File Location" for Windows 7/Vista or "Find Target" in Windows XP.
  3. Find the FloorRight executable. It should be either "flt.exe" or "fr.exe". Right click this executable and select properties.
  4. Select the "Details" tab and look for "Date Modified". This is the release date for the installed version of FloorRight.

Now you can compare your edition of FloorRight and expiration date to your license.

If your edition does not match the license's edition, you have installed the wrong edition of FloorRight.

If the release date of FloorRight is after the expiration date of your license, your license is not valid to run that version of FloorRight.

In any case, ask Pacific Solutions to provide you with the correct edition and version of FloorRight you are licensed to run and uninstall your current copy.

Check License Count

Lỗi there is already a newer wibukey version installed năm 2024

To determine who's using a network license, run the program "Server Monitor" founder under "Start > All Programs > WibuKey".

Once open, click the second toolbar icon to "browse network". Once the scan is complete, the "WibuKey Server List" will list all machines running the Network Server service. Find your server and click the expand button (+) left of the server name. The list that populates below are the names of the computers using this server's license(s).

If you have duplicate user listings, this may be a case where you need to .

Reinstall WibuKey Drivers

Following these steps exactly in order to reinstall WibuKey drivers without error:

  1. (Single User License Only) Unplug the dongle from your machine.
  2. Uninstall WibuKey drivers Open the Control Panel and open "Uninstall a Program" ("Add/Remove Programs" in Windows XP). Select "WibuKey Setup (WibuKey Remove)" from the listing and uninstall. If at any point you recieve a prompt to "abort, retry, or ignore", select ignore.
  3. Restart the computer.
  4. Download and install the latest WibuKey drivers. The drivers distributed with FloorRight 9.0 can be found here: WibuKey 6.11
  5. Plug in the dongle and wait for Windows to recognize the drivers
  6. (Network License Server Only) Start WibuKey Network Server Navigate to "Start Menu > WibuKey > Network Server".
  7. Run FloorRight If no trial message appears, FloorRight is running licensed. For more detailed information about the license in use, open "Help > License Info".

Update License

Please note: an internet connection is required to update and patch FloorRight licenses.

Sometimes FloorRight will fail to update a user's license after running "Check for Updates." This can be caused by an assortment of issues. Thankfully, FloorRight does include a tool to quickly and easily patch a user's license: Patcher.exe.

To access this program, locate FloorRight's installation directory. This is generally "C:\Program Files (x86)\FloorRight Commercial 3D v9.0" depending on the FloorRight edition. Alternatively, you can quickly jump to the installation folder in Windows 7/Vista by right-clicking your FloorRight shortcut and selecting "Open File Location."

From here, open the folder "WibuKey Setup" and run the program Patcher.exe.

After the program has scanned for dongles, select your license serial number and review the license information on the right-hand side. If that information does not match the FloorRight edition or expiration date you expect on your license, click the "Patch" button. The program will patch the dongle if an update is available, rescan for licenses, and update the list of dongles. If all went well, your license should now show your expected edition and expiration date.

Clear Phantom Users

Example: When a network license has 3 user licenses but only two users can connect at a time, then you probably have a case of phantom users. This is caused by the network license erroneously locking a license for a user who has already closed FloorRight.

To fix this issue, run the program "Server Monitor" founder under "Start > All Programs > WibuKey".

Once open, click the second toolbar icon to "browse network". Once the scan is complete, the "WibuKey Server List" will list all machines running the Network Server service. Find your server and click the expand button (+) left of the server name. The list that populates below are the names of the computers using this server's license(s).

The cleanest way to clear phantom users is to select the server name and click the button "Cancel All". Before doing this, we highly recommend asking FloorRight users to first save their work and close FloorRight.

The alternative method is to select individual users under the server name and click "Cancel User" button. If there are duplicate names, cancel each individually to ensure the correct license is released.