Which Azure support plan is best for business critical workloads?
Show
Support tickets can be created from the Azure portal. You can create 3 types of tickets:
Basic SupportThis is a free support for every Microsoft Azure customers. No support for any issues tickets. Developer Support
Standard Support
Professional Direct
Enterprise SupportPremier Support for Partners
Download what’s included in Premier Support Premier Support for Enterprise
Download the entire benefits of Premier support for enterprise Unified Support
Knowledge Check 👨🏫Question: What is the response time for the Standard support package if you have a critical business impact (severity A) issue? Correct Answer: within 1 business hour Question: If a customer purchased the Premier Azure support plan, do they receive onsite support? Correct Answer: yes Question: If a customer purchased the Developer Azure support plan, do they receive support for non-Microsoft technologies that run on Azure platforms, like Linux? Correct Answer: no ReferencesPlease dive deeper and click on below links to learn more about the support plan offered by Microsoft Azure team.
Thanks for reading my article till end. I hope you learned something special today. If you enjoyed this article then please share to your friends and if you have suggestions or thoughts to share with me then please write in the comment box. Become full stack developer 💻I teach at Fullstack Master. If you want to become Software Developer and grow your carrier as new Software Engineer or Lead Developer/Architect. Consider subscribing to our full stack development training programs. You will learn Angular, RxJS, JavaScript, System Architecture and much more with lots of hands on coding. We have All-Access Monthly membership plans and you will get unlimited access to all of our video courses, slides , download source code & Monthly video calls.
Your bright future is awaiting for you so visit today FullstackMaster and allow me to help you to board on your dream software company as a new Software Developer, Architect or Lead Engineer role. Which Azure support plan offers a response time for critical business impact events of less than 1 hour?Azure Support Plans
Critical business impact (Sev A): Enterprise Support: <= 1 hour. Azure Rapid Response (ARR): <= 15 minutes.
What is Azure Premier Support plan?The Premier support plan, in addition to the Pro-Direct option, includes personalized hand-on assistance and training to maximize your return on investment; as well as a dedicated Technical Account Manager who can drive pro-active support for all your Business solutions (including non-Microsoft Applications).
What are the 4 service categories provided by Microsoft Azure?In addition, Azure offers four different forms of cloud computing: infrastructure as a service (IaaS), platform as a service (PaaS), software as a service (SaaS) and serverless functions.
Which Azure support plans can you open a new support request?In which Azure support plans can you open a new support request? You can submit support request tickets in the following plans: Premier, Professional Direct, Standard, Developer, and Basic.
|