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APPENDIX 5.-REPRESENTATIVE KONNYU'S NEWSPAPER ARTICLES FOR THE HEARING RECORD
The Sacromonto Union, Saturday, May 2, WAT
Unions tap Social Security funds
Taxpayers stuck for SA.4 million in 1986 to subsidize labor activities
By K.W. U arbitration decision by Hastings Law School profesor AND MICHAEL OMEN Justin C. Smith for the mushrooming carpayer pad costs wameo RM Representatives of both the union and ansettent wave accused each other of wasting Laxpayen' tunds More than 4 mwine was siphoned out of the Social The union wad Social Security officials are escalating Security Adurtinis trilion checks fund for labor union costs as part of a "unionbusling" uclic. activities by its employees last year. Social Security officials complan that they are lostog Top Social Security officials said they expect the ligere the abury to manage as a result ol Smith's ruling to 31 to jump to more than 6 million to the best fiscal year. sues Unjoo officials cowoker that their boasts are barnean They contend an artilrator's ruling in San Francisco bas pvco the union carte blanche use of government time them and making it difficult to represent the employees' mteresis and resources They said it was SSA's tea to These comes toclude, Sacramento Unico love gation Dave Smith resolve the issues Bu!. was learned, auch union activities us: these unionists wid. Since Smith • Conferences in Las Vegas. rwed adversely, SSA officials are • A keminar to Acapulco doing their best to avoid living up to • Picking up the way, per diem and travel and the wings union work expenses for 10 weed study colabor The millions being spent on wala pelations at Harvard University. nes, costs, travel, expenses and And it does not include millions more in trust finds arbitration fees come from the same that Social Security's Labor management officiels pead funds on which Social Security doing comparable wort in dealing with the union checks are drawn Hieb-ranking Social Security officials are blaming mo Howard S. Scher, an appelar attorney for the Justice Departmeni. Caled some of the paid dans ** purposeless drain on already to we resources Scher bas been appealing or. behall of the SSA in a ell: thai das so far been unsuccessfu The esculating managemeni-labo: dispute, compounded by Smit:'s ru. ings, stems from the 197 avül service reform act. That act pe ILS Labor wions represent more • The Department of Trus- federal agencies 60 pant xficia' than hal of the nation's 2.1 Rury, with 80.22 worten. ume 60 employees_for_solestius million lederal workers, sot • The Departmeal of Health bureaning and to be paid OS coupling 750,000 poslal employ. and Human Services, with K.675 were on Outduty. ss. worten Ms Tal vus riven to the mons As of January 1995, according The three largest labor malons in lieu of an agency shop where they to the federal office of Personnel baving various labor contracts coud collect dues from a sexplo: Management, ubions covered with federal agencies are: es Under the ent une 1.244.266 lederal workers. 01 • The American Federation of ment, the unions have the responsthal labor contracts cover 1,100,Government Employeess, repre buity lo represent at the employees 2. senting 89,165 workers, vilb within their bargaining unit whether According to the federal office, 1,057 recognitions tecluding me they are union members or not and the su biggest federal agencies labor agreements. can be held liable if they laj to do with labor contracts are: • The National Federation of DO • The Department of Army. Federal Employees, representing Rep Vic Fuzio. D. West Sacramen- Vil 215,122 workers. to. cochairs the member copres. 149.003 workers, with 126 recogni • The Department of Navy. Lions Including 357 agreements. sior.al Federal Governmen: Service with 209,813 workers. Task Force, which is investigaling • The Veterans Administr. • The National Treasury whether the Reagan administration tion, with 16.529 workers Employees Union, representing ts Improperly undermining anson • The Department of Air 103,063 workers, with 39 recogni activities Force, with ISS.93 workers tions including 2 agreements Sce Pace 2, UNION
Unions represent more than half of federal workers Page 3
APPENDIX 6.-DORCAS HARDY'S RESPONSES TO CHAIRMAN WEISS' ADDITIONAL QUESTIONS
Thank you for testifying at the subcommittee's July 28 hearing. I writing to provide additional information about the affidavits that we supplied at the hearing, and to ask several additional questions.
1. Formerly illegal aliens often have worked under false names and false Social Security numbers. When these new registrants apply for Social Security numbers, they are entitled to get credit for their previous employment, but will not get credit for that work uirless they notify SSA of their previous use of false names and numbers. A recent memorandum (87-102) to all Region IX managers included information on these problems, and states: "It will be up to the applicants to bring problems to our attention" (Exhibit #1). Is this a nationwide policy, and if not, what is the procedure for initiating these corrections in other parts of the country?
2. Your testimony states that pending workloads have decreased. But, according to a June 11 SSA circular, at the Western Payment Center the pending workload has tripled in the last year (#11). The average processing time almost doubled, from 8.7 days to 15.1. In a computer printout from the Northeastern Payment Center, pending cases increased from 69,000 in 1986 to almost 99,000 in July 1987 (#11). Please provide comparable statistics from the other payment centers.
The Honorable Dorcas R. Hardy September 1, 1987 Page Two
3. One procedure used to improve statistics on processing times is to write up claims applications even when the SSA staff person knows that the applicant is not eligible for, benefits. Instead of just explaining to the applicant why he or she is not eligible, which would result in no paperwork but also credit for work done, staff instructed to write up the necessary forms and give a formal decision. This procedure is not consistent with SSA regulations, but the subcommittee has a memorandum from Region VI and minutes of a meeting from the Chicago Region, which specify that this will be their policy. What has SSA done about these procedures?
4. Several SSA workloads are not included in merit pay considerations, such as underpayments, overpayments, changes of address, arrangements for direct deposits in bank accounts, Medicare claims, and continuing disability reviews. All these services are important to the beneficiaries. How was it decided that these services were lower priority and therefore not considered in merit pay raises? 5. In the Kalispeli, Montana SSA office, there is backlog of 80 Continuing Disability reviews, but they are only allowed to process two each week, since these reviews considered low priority (#12). What is the current status of that situation?
6. According to your testimony, one major strategy for saving time and money is the teleservice, which encourages the of telephone interviews for many Social Security services.
A recently retired SSA manager testified that a 1981 SSA study found that it was more expensive to do claims interviews over the phone than in person. He explained that it is easier to have an applicant sign documents in the office, than to mail them back and forth, make follow-up phone calls, and so on. As a result of the 1981' study, claims interviews were not conducted over the phone when teleservice was started a few years ago. Is the new teleservice policy, which includes claims, based on any new studies of its cost-effectiveness?
7. In the Chicago region, the new policy for people applying for disability claims is to send them home to fill out their applications, rather than to help them fill it out in the office. According to the memorandum from the Chicago region, there few exceptions. For example, if a disabled person "alleges" that they are mentally retarded or
The Honorable Dorcas R. Hardy September 1, 1987 Page Three
mentally ill, and if they are not accompanied by anyone who could help them with the form, they can receive help with their application. Also, a person who states they are in dire need of help, will supposedly receive assistance with the form.
These forms are difficult and complicated even for SSA staff who have worked with them for years. In addition, physically disabled people may have difficulty traveling to the SSA office several times to pick up and return these forms. Please provide detailed information about any studies that. SSA conducted to make sure that these new procedures will not present an undue burden to applicants. 8. According to affidavits from Chicago (#17), Minneapolis (#18), Pittsburgh (#19), and Asheville, North Carolina (#20), these offices have out of pamphlets explaining benefits, and as a result, staff have to spend more time explaining benefits to applicants. Approximately how much money could be saved by using pamphlets rather than staff time to provide basic information? 9. According to affidavits from Joplin, Missouri (#21); Goldsboro, North Carolina (#22); and Sacramento, California (#23) these offices have out of of the basic application forms and have to xerox them instead. What is the cost in terms of staff time and xeroxing costs printing a form?
10. In many California offices (#24), they have run out of forms in Spanish, even ones that could be xeroxed. As a result, staff must spend a great deal of time translating. What is the current status of this situation?
11. The subcommittee has received complaints about the severe lack of clerical workers from places like San Diego (#28); Chicago (#29); Reno (#30); Sacramento (#23); Superior, Wisconsin (#31); Lansing (#32); Bloomington (#33); Indianapolis (#34); Santa Rosa, California (#27); Eau claire, Wisconsin (#35); Allentown, Pennsylvania (#36); Joplin, Missouri (#21); and Goldsboro, NC (#22). Managers and staff are eyen doing clerical work at the Western Program Services Center, which processes claims for 3.5 million people every month (#37). What are average salaries for SSA clerical workers compared to claims representatives and managers? 12. Throughout the western region, offices are being renovated to include interview areas that resemble bank teller service counters. These are intended for quick
The Honorable Dorcas R. Hardy September 1, 1987 Page Four
interviews, such as address changes. The elderly and disabled stand on line, and when it is their turn, they are interviewed, still standing, by SSA staff who sit behind teller-style counters. According to affidavits from Mesa, Arizona (#38) these interviews sometimes take as long as 45 minutes, which poses a hardship for elderly and disabled people who have also stood on line waiting to be served. In the case of disabled people in wheelchairs, they often cannot even see the person interviewing them, because their eyes lower than the height of the window. What is being done to correct this situation?
13. A former president of the National Council of Social Security Management Association testified that 371 contact stations have been closed since 1984. How many contact stations were closed in FY 1986 and how many do you expect to close in FY 1987?
14. The subcommittee has received complaints about the inconvenience that closing offices causes to some elderly and disabled SSA beneficiaries. For example, in New Orleans (#39), hearing office had been relocated in a very dangerous part of the city, and many complaints were filed. Instead of planning to move the office to a safer part of New Orleans, plans were made to move the office to Jefferson Parish, an area that has experienced considerable racial tension in the last year. What is the current status of the plan to move this office? 15. One justification for the staff cuts is the computer modernization of SSA. However, testimony of former SSA managers, as well as a recent GAO report and dozens of affidavits claim that this modernization is behind schedule and that the computer system is working poorly. For example, in Rockford, Illinois (#40), SSA staff are lining up five at a time to use a terminal. Superior, Wisconsin (#31) and San: Jose (#13) office staff have regularly wait for information on their terminals, and the Bloomington, Indiana (#33) system is frequently nonoperational. Have you considered slowing down the staff cuts until computer modernization is more successful? In addition to the above questions, I want to describe the other affidavits that we provided to you at the hearing. Although many include information about several problems, we included them to illustrate the specific points that follow:
The Honorable Dorcas R. Hardy September 1, 1987 Page Five
In Oklahoma City (Exhibit #2); Ashtabula, Ohio (#3); and Schenectady, NY (#4) employees who normally performed other duties were required to do interviews only during the period that the study of waiting times was conducted. According to many · affidavits the subcommittee has received from all over the country, elderly and disabled people are waiting on line for several hours, not for the 10 minutes that GAO reported. In El Paso, Texas (#5), people often wait up to 4-5 hours to file a claim. In Cleveland (#6), Minneapolis (#7), and Oakland (#8), two hour waits are not unusual. In Lancaster, Texas (#9) and Los Angeles (#10), many people wait for 1-4 hours.
It is in the Social Security Administration's best interest to stop overpayments as quickly as possible, rather than to try to collect back payments: And yet, the subcommittee has been informed that in San Jose (#13) and San Antonio (#14), these cases are ignored for several months, and sometimes over a year.
There is evidence that whether interviews are conducted in person or over the phone, there is a need for more staff. For example, in Utica, NY (#4), each service representative handles 3-5 phones at once, and in the Cleveland Teleservice Center, each person handles two and a half phones. According to an affidavit from Clarks Summit, Pennsylvania, they often put two of their three lines on hold due to lack of staff (#15). Affidavits from Birmingham, Alabama (#16) and San Jose and Oakland, California (#8) describe offices that regularly put several of their phone lines on hold because they lack staff to answer them.
According to affidavits from Utica, NY (#4); Sacramento (#25); and Puerto Rico (#26), offices there can't afford enough Xerox paper. In Puerto Rico, the staff find paper that has only been used on one side, and xerox on the other side. They also ask attorneys representing claimants to bring their own paper for xeroxing the claimants files. In Amhurst, NY (#4), staff were asked to donate money for toilet paper and paper towels for the office bathrooms. In Santa Rosa (#27) and Sacramento, California (#25) they need to borrow typewriter ribbons. These affidavits provided to illustrate my concerns. We have many more examples, some of which were sent to the subcommittee in response to press coverage of the July hearing. Although they are not a random sample of all Social Security offices, I am sure you will agree that the Page 4
The Honorable Dorcas R. Hardy September 1, 1987 Page Six
seriousness of of the allegations requires further investigation. Please keep me apprised of any actions that SSA takes to alleviate these problems.
I would appreciate your responses to the 15 questions listed above, as well as any additional information that was requested at the hearing, by September 14, 1987. If you need any clarifying information, please do not hesitate to contact Dr. Diana Zuckerman of the subcommittee staff.
Thank you for providing some of the information requested for the record of the subcommittee's July 28 hearing. Unfortunately, the responses to the 15 additional questions provided to you in my September 1 letter were not supplied to the subcommittee.
I am also writing to clarify our request regarding three of the documents:
The Program Service Center Workload Chart should also include comparable information for July 31, 1986. Please also provide any supporting documents received directly from the Payment Centers.
2. What kind of delays are occurring from the time an opinion is passed down until the opinion is typed? 3. The Table of closed and converted offices should also include any contact stations that were closed.
Please provide this information by November 18, Thank you in advance for your cooperation.
I am writing in response to your letter of November 2, 1987, regarding information you requested for the record of the July 28 hearing. Replacement copies of our earlier responses have been hand delivered to the subcommittee staff; a complete copy of these earlier responses is also enclosed.
In regard to the three questions in your November 2 letter, the information requested in the first question was provided in response to question 2 of your September 1 letter (enclosure 1). I believe that we responded to your second question in the insert for the record for page 207, line 4688 (enclosure 2). Your third question asks for a listing of contact stations closed or converted. As noted in the response to question 13 of your September letter, Social Security Administration Regional Commissioners are responsible for decisions regarding changes in contact station location, frequency of visit, hours and staffing. Some of these decisions may be delegated to local managers. We have net numbers on contact station changes and provided those in response to question 13. We do not have a listing of closings by location for contact stations like that provided for district and branch offices, which are full-time facilities.
If you have further questions, please let me know.
Enclosed are responses to the questions you asked in your letter of September 1, following up on the subcommittee's July 28 hearing on Social Security program administration and public service.
Please let me know if you want any further information.
Formerly illegal aliens often have worked under false names and false Social Security numbers. When these new registrants apply for Social Security numbers, they are entitled to get credit for their previous employment, but will not get credit for that work unless they notify SSA of their previous use of false names and numbers. A recent memorandum (87-102) to all Region IX managers included information on these problems, and states: "It will be up to the applicants to bring problems to our attention" (Exhibit 1. Is this a nationwide policy, and if not, what is the procedure for initiating these corrections in other parts of the country?
Our national policy is that SSA will process the earnings discrepancies of aliens alleging incomplete or scrambled earnings records using the same procedures established for other members of the public who believe their earnings histories are incorrectly recorded. When an individual works under a false name or number, it is virtually impossible for us to correctly identify the individual internally and resolve the problem. We must rely on the worker to advise us of the incorrectly reported earnings and establish that they do in fact belong to him or her. This is true whether the individual is an alien or a citizen. SSA routinely encourages all workers to verify their earnings records periodically and bring any discrepancies to our attention so that earnings can be properly credited. Page 5
One procedure used to improve statistics on processing times is to write up claims applications even when the SSA staff person knows that the applicant is not eligible for benefits. Instead of just explaining to the applicant why he or she is not eligible, which would result in no paperwork but also no credit for work done, staff are instructed to write up the necessary forms and give a formal decision. This procedure is not consistent with SSA regulations, but the subcommittee has a memorandum from Region VI and minutes of a meeting from the Chicago Region, which specify that this will be their policy. What has SSA done about these procedures?
I certainly agree that SSA staff should not take unnecessary applications to improve statistics. It is SSA's policy that the individual applicant should make the decision as to whether he/she wants to file an application for Social Security benefits. The decision as to whether a formal application is worthwhile is often difficult, even with the technical knowledge of trained SSA interviewers. The proper approach, in questionable situations, is to complete a forma l application because it protects the individual's legal rights, including the right of appeal. A formal application thus avoids any possible loss of benefits.
Applications which can be quickly and easily disallowed could appear to make an office more efficient and improve its processing times. However, we must be very careful to guard against a position which would lead our interviewers to discourage or prohibit someone from exercising their right to file for Social Security benefits. For several years we have monitored the volume of disallowances by office and region. Where an unusual volume of disallowances appears, management investigates and, if necessary, takes corrective action. Beginning in FY 1988, we will measure disallowance applications separately in our work measurement system and give them less credit. This should neutralize any statistical incentive to take unnecessary applications. Page 6
I am writing in response to your letter of November 2, 1987, regarding information you requested for the record of the July 28 hearing. Replacement copies of our earlier responses have been hand delivered to the subcommittee staff; a complete copy of these earlier responses is also enclosed.
In regard to the three questions in your November 2 letter, the information requested in the first question was provided in response to question 2 of your September 1 letter (enclosure 1). I believe that we responded to your second question in the insert for the record for page 207, line 4688 (enclosure 2).
Your third question asks for a listing of contact stations closed or converted. As noted in the response to question 13 of your September letter, Social Security Administration Regional Commissioners are responsible for decisions regarding changes in contact station location, frequency of visit, hours and staffing. Some of these decisions may be delegated to local managers. We have net numbers on contact station changes and provided those in response to question 13. We do not have a listing of closings by location for contact stations like that provided for district and branch offices, which are full-time facilities.
If you have further questions, please let me know.
THE COMMISSIONER OF SOCIAL SECURITY BALTIMORE. MARYLAND 21235
Honorable Ted Weiss Chairman, Subcommittee on Human Resources and Intergovernmental Relations House of Representatives Washington, D.C. 20515
Enclosed are responses to the questions you asked in your letter of September 1, following up on the subcommittee's July 28 hearing on Social Security program administration and public service. Please let me know if you want any further information.
1. Pormerly illegal aliens often have worked under false names and false Social Security numbers. When these new registrants apply for Social Security numbers, they are entitled to get credit for their previous employment, but will not get credit for that work unless they notify SSA of their previous use of false names and numbers. A recent memorandum (87-102) to all Region IX managers included information on these problems, and states: 'It will be up to the applicants to bring problems to our attention (Exhibit 11). Is this a nationwide policy, and if not, what is the procedure for initiating these corrections in other parts of the countsy?
Our national policy is that SSA vill process the earnings discrepancies of aliens alleging incomplete or scrambled earnings records using the same procedures established for other members of the public who believe their earnings histories are incorrectly recorded. When an individual works under a false name or number, it is virtually impossible for us to correctly identify the individual internally and resolve the problem. We must rely on the worker to advise us of the incorrectly reported earnings and establish that they do in fact belong to his or her. This is true whether the individual is an alien or a citizen. SSA routinely encourages all workers to verify their earnings records periodically and bring any discrepancies to our attention so that earnings can be properly credited.
Your testimony states that pending workloads have decreased. But, according to a June 11 SSA circular, at the Western Payment Center the pending workload has tripled in the last year (011). The average processing time almost doubled, from 8.7 days to 15.1. In a computer print out from the Northeastern Payment Center, pending cases increased from 69,000 in 1986 to almost 99,000 in July 1987 (111). Please provide comparable statistics from the other payment centers.
In my statement I said that "SSA's performance in getting its work done and serving the public is significantly better today than it was a few years ago, when the agency was threatened as never before with enormous backlogs and delays in processing work. That assessment is correct. The increase in pending work in the program service centers in July 1987 compared to July 1986 reflects our efforts to process more quickly than ever before automated recomputations of benefit amounts where the beneficiary had additional work that could increase benefits. Accomplishing this significant improvement in service required the processing of 2 years of benefit recomputations over 12 months rather than 24. This resulted in some heavier workloads to process manual recomputations which could not be completely processed under our automated system, causing a temporary increase in pending folders which is now being brought back to normal levels. Comparable statistics for the other program service centers are shown on the attached table. The Western Program Service Center reflects a higher "average age of pending" figure because of higher than anticipated employee retirements and high clerical turnover. Additional temporary clerical support and shifting of workloads is being employed to correct this situation. The total folders pending in the Northeastern Program Service Center has not yet declined as have pending folders in all the other centers because of a local systems problem that required reprocessing several thousand cases. Page 7
One procedure used to improve statistics on processing times is to write up claims applications even when the SSA staff person knows that the applicant is not eligible for benefits. Instead of just explaining to the applicant why he or she is not eligible, which would result in no paperwork but also no credit for work done, staff are instructed to write up the necessary forms and give a formal decision. This procedure is not consistent with SSA regulations, but the subcommittee has a memorandum from Region VI and minutes of a meeting from the Chicago Region, which specify that this will be their policy. What has SSA done about these procedures?
I certainly agree that SSA staff should not take unnecessary applications to improve statistics. It is SSA's policy that the individual applicant should make the decision as to whether he/she wants to file an application for Social Security benefits. The decision as to whether a formal application is worthwhile is often difficult, even with the technical knowledge of trained SSA interviewers. The proper approach, in questionable situations, is to complete a formal application because it protects the individual's legal rights, including the right of appeal. A formal application thus avoids any possible loss of benefits. Applications which can be quickly and easily disallowed could appear to make an office more efficient and improve itsprocessing times. However, we must be very careful to guard against a position which would lead our interviewers to discourage or prohibit someone from exercising their right to file for Social Security benefits. For several years we have monitored the volume of disallowances by office and region. Where an unusual volume of disallowances appears, management investigates and, if necessary, takes corrective action. Beginning in FY 1988, we will measure disallowance applications separately in our work measurement system and give them less credit. This should neutralize any statistical incentive to take unnecessary applications.
Several SSA workloads are not included in merit pay considerations, such as under payments, overpayments, changes of address, arrangements for direct deposits in bank accounts, Medicare claims, and continuing disability reviews. All these services are important to the beneficiaries. HOW was it decided that these services were lower priority and therefore not considered in merit pay raises?
Beneficiary services such as change of address and direct deposit requests are not a lower priority in SSA. Neither are the other workloads mentioned in the question. SSA's priorities maintain a balance between claims and postentitlement workloads. Some workloads are processable upon receipt and only involve keying the new information into SSA's computer maintained records. Others, such as continuing disability reviews and Medicare claims, are handled in part by SSA offices, but the major processing is by State DDS or Medicare carriers and intermediaries respectively. These kinds of actions are usually not included in field office merit pay plans, since little field office workload planning, control, or management is needed. Finally, because SSA offices are involved in a large number of separate workloads, it is not appropriate or feasible for performance plans to include every work item.
The Deaver Regional office directed the talispeil field orrien to list their release of regular apk cases to the Norrana until the DDS could complete the processing of the seal onetine CDR decision revievs required as a result of the 1988 amendments. Until mid-June of 1987, the office was darwin to release two cases per veek; beginning in mid-Jane they were authorised to release four cases per week. By mid-ugust the office was releasing an average of six cases per week. The number of regular CDR cases pending in the Kalispell arrive has been steadily declining since mid-June and is now seases. we expect this pending workload to be cleared in 6 to 8 weeks. We do not consider CDR cases to be low priority. These cases are pending in field offices because the field office is the control point for CDR cases. The field offices are directed to establish a flow of CDR cases to the DDS based on the DDS'. capacity to process them.
6. According to your testimony, one major strategy for saving time and money is the teleservice, which encourages the use of telephone interviews for many Social Security services. A recently retired SSA manager testified that a 1981 SSA study found that it was more expensive to do claims interviews over the phone than in person. He explained that it is easier to have an applicant sign documents in the office, than to mail them back and forth, make follow-up phone calls, and so on. As a result of the 1981 study, claims interviews were not conducted over the phone when teleservice was started a few years ago. Is the new teleservice policy, which includes claims, based on any new studies of its cost-effectiveness?
We cannot identify the 1981 study referred to by the retired manager. However, based on the remainder of his statement, it appears he may have been misinformed. SSA has been taking applications by telephone for over 20 years, and the use of this mode of service is increasing because those reaching retirement age are more accustomed to doing business by phone than were applicants in the past. In addition, as part of our effort to improve and make SSA's service as convenient as possible, we are publicizing the fact that most Social Security business can be handled by telephone. We have found that many people prefer to file their claims without leaving their home. We also find they are more relaxed and better able to give us all the information we need during that single telephone interview. It is true we still need signed documents; however, these can be obtained by mail while we begin to process the information obtained by phone. Thus, teleclaims save people time and inconvenience and make us more efficient.
In the Chicago region, the new policy for people applying for disability claims 15 to send them home to M11 out their applications, rather than to help them fill it out in the office. According to the memorandum from the Chicago region there are a few exceptions. For example, if a disabled person "alleges" that they are mentally retarded or mentally ill, and if they are not accompanied by anyone who could help them with the form, they can receive help with their application. Also, a person who states they are in dire need of help, will supposedly receive assistance with the form.
These forms are difficult and complicated even for SSA staff who have worked with them for years. In addition, physically disabled people may have difficulty traveling to the SSA office several times to pick up and return these forms. Please provide detailed information about any studies that SSA conducted to make sure that these new procedures will not present an undue burden to applicants.
Claimant completion of forms has been a longstanding practice. Due to SSA's recent work simplification initiatives, however, we have placed renewed emphasis on this practice. In many cases, claimants prefer either to have the forms mailed to them or come into the office to pick them up. We have found that claimants often can complete the forms better on their own because they can take as much time as they need to recall details. In addition, they can use their own words to describe their conditions, which is often more helpful to the disability examiner. Since all offices ire now using an appointment system, the claimant can bring the partially or fully completed forms to the office for the interview. Because this practice saves interviewing time, the claimant can spend less time in the office. This in turn allows SSA to interview other applicants sooner. Even those claimants that do not come into the office for an interview have their completed forms thoroughly reviewed by a claims representative. If there are any incomplete or missing items or clarification is necessary, the claims representative recontacts the claimant--often by telephone, so the claimant does not have to come into the office again.
We want to stress that we assess each claimant's capability to complete the forms. If there is any question about their capability, if the claimants express concern or apprehension about completing them themselves, or if they request that we complete the forms for them, we do so.
Although SSA has not conducted any national studies to test if completion of forms presents any undue burden on Page 8
12. Throughout the western region, offices are being renovated to include interview areas that resemble bank teller service counters. These are intended for quick interviews, such as address changes. The elderly and disabled stand on line, and when it is their turn, they are interviewed, still standing, by SSA staff who sit behind teller-style counters. According to affidavits from Mesa, Arizona (138) these interviews sometimes take as long as 45 minutes, which poses a hardship for elderly and disabled people who have also stood on line waiting to be served. In the case of disabled people in wheelchairs, they often cannot even see the person interviewing them, because their eyes are lower than the height of the window. What is being done to correct this situation?
The purpose of the stand-up interviewing counter in the Mesa, Arizona office, and other offices, is to reduce waiting times for people who desire only to talk with an SSA employee for a short period--to report a change-of-address or to ask a quick question, for example. This type of interviewing option is similar to "speed lines" that banks, grocery stores, and other institutions have established to improve service. The interviews conducted at the interviewing counter in Mesa do not usually exceed 3 minutes. If an interview is expected to exceed 3 minutes, the employees are directed to conduct a sit-down interview in another part of the office. Further, if anyone is handicapped or requests not to stand, they are immediately directed to an area where they may be seated, and a sit-down interview is provided. Page 9
13. A former president of the National Council of Social Security Management Association testified that 371 contact stations have been closed since 1984. How many contact stations were closed in FY 1986 and how many do you expect to close in PY 1987?
On September 30, 1986, we had 2,649 contact stations--17 fewer than on September 30, 1985. On June 30, 1987, we had 2,577 contact stations--a reduction of 72 in this fiscal year.
These are net numbers; the Regional Commissioners, who are responsible for making decisions on contact station service, open, close, and adjust contact station schedules continually to meet our public service needs. We have no expectation for closing any particular number of contact stations and we have no number that we believe is the optimal number of contact stations. The number and hours of contact stations depend on the needs of the public.
We have found that increasing teleservice has reduced the need for contact station hours. In addition, in some locations we have placed direct-line autodial phones to provide supplemental, and in a few cases substitute, service for the traditional contact station visits.
14. The subcommittee has received complaints about the inconvenience that closing offices causes to some elderly and disabled SSA beneficiaries. For example, in New Orleans (139), a hearing office had been relocated in a very dangerous part of the city, and many complaints were filed. Instead of planning to move the office to a safer part of New Orleans, plans were made to move the office to Jefferson Parish, an area that has experienced considerable racial tension in the last year. What is the current status of the plan to move this office?
The Office of Hearings and Appeals (OHA) Regional Office completed a study establishing that more than half of the claimants would find it easier to go to Metairie (Jefferson 'Parish) than to the Fisk Federal Building where the OHA office is now located. Ten to 20 percent of the claimants, at most, would have to take two buses to Metairie if they used public transportation. The General Service Administration's (GSA's) legal department now has provided clearance for GSA to proceed with the relocation of the hearings office to Metairie. GSA estimates the relocation will occur in January 1988. To accommodate those who find it difficult to go to Metairie, a downtown hearing site will be established in the central business district. OHA has requested space in the U.S. Post Office Building, 701 Loyola Avenue.
15. One justification for the staff cuts is the computer modernization of SSA. However, testimony of former SSA managers, as well as a recent GAO report and dozens of affidavits claim that this modernization is behind schedule and that the computer system is working poorly. Por example in Rockford, Illinois (140), SSA staff are lining up five at a time to use a terminal. Superior, Wisconsin (131) and San Jose ((13) office staff have to regularly wait for information on their terminals, and the Bloomington, Indiana (33) system is frequently nonoperational. Have you considered slowing down the staff cuts until computer modernization is more successful?
From the time we announced the plan to reduce the overall size of SSA, we have said that under no circumstances will staffing reductions be taken at the cost of reduction in public service. Maintaining and improving service to the public is one of SSA's priorities, and each year we carefully review SSA's staffing needs in the budget process. Claims modernization is only one of the initiatives underway that will achieve staff savings. Other initiatives which are saving workyears in FY 1988 are:
Elimination or modification of unproductive systems alerts and diaries in the program service centers and field offices;
Increasing the amount of annual wage reports received on magnetic media;
Modifications in change of address processing which will eliminate most of the nonreceipt-of-check workload caused by recent changes of address;
Placement of new and additional terminals in field offices is proceeding on schedule. Through August 1987, more than 200 field offices have the new equipment. Typically, offices receive three to five times the number of terminals previously available. We are currently upgrading equipment in 70 to 80 additional offices each month. Rockford, Illinois is scheduled to receive its new equipment in May 1988; Bloomington, Indiana in August 1988; Superior, Wisconsin and San Jose, California in September 1988.
The only information that not included in the materials you sent were the average age of pending workloads on July 31, 1986, which should be included in the Workload Chart for Question #2. In addition, please include all supporting documents received directly from the Payment Centers, I requested in my letter of November 2, 1987. Please provide this information by December 15, 1987.
Thank you for your cooperation.
THE COMMISSIONER OF SOCIAL SECURITY BALTIMORE MARYLAND 21235 DE 180
Honorable Ted Weiss Chairman, Subcommittee on Human Resources and Intergovernmental Relations House of Representatives Washington, D.C. 20515
Dear Mr. Chairman: I am writing in response to your letter of December 2, 1987, regarding additional information about workloads pending in the program service centers (PSCs) as of July 31, 1986. We have revised the workload chart for question 2 (enclosure 1) to include July 31, 1986, figures and the most current workload counts.
The only workload information that we receive from the PSCS comes via the telecommunications systems. The information is compiled in paper reports in Baltimore, and copies are enclosed for each period (enclosure 2).
If you have any further questions, please let me know.
Dorcas R. Hardy Commissioner of Social Security Page 10
Southeastern Program Service Center (Birmingham, AL)
Mid-America Program Service Center (Kansas City, MO)
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 NORTHEASTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
625 5,865 5,476 3,008 783 9,892 2,590 585 2,048 1,369 1,972 8,564 1,838 1,524 292 5 3,659 10,084 4,326 14,410 522 1,148 3,035 4, 205 5,443 57 5,500 413 1,976 1,403 656 4,448 3,858 2 0 129 3,989 1 0 424 425 5 258 263 469 18 3,038 3,525 57 57 0
851 2,393 0 2,804 845 6,893 2,585 927 1,663 1.446 2,165 8,786 3,325 1,898 308 13 5,544 8,865 4,800 13,665 505 1,333 2,831 4,669 4,689 46 4,735 476 2,406 1,568 545 4,995 2,960
7.4 14.8 7.4 5.6 8.2 4.3 5.9 5.8 5.7 9.9 6.8 7.4 10.3 8.7 4.7 7.4 5.7 9.6 7.5 4.8 6.1 7.6 11.1 7.6 11.2 9.6 6.7 6.7 8.6 4.9 4.7
4.3 3.2 2.1 3.2 2.5 3.2 2.7 3.2 3.1 4.7 3.6 4.7
1,496 6,787 5,476 2,424 935 10,331 2,621 1,081 1,931 1,149 1,741 8,523 2,590 1,677 423 19 4,709 8,868 4,149 13,017 588 1,227 2,690 4,505 5,046 58 5,104 433 1,984 1,553 608 4,578 3,562 1 0 138 3,701 B 1 441 450 5 242 247 404 26 3,764 4,194 62 62 1 0 19 57,751
107 2 0 151 125 385 24 16 14 11 46 111 136 34 3 2 175 114 164 278 34 43 27 104 114 4 118 47 175 31 28 281 55 0
94.1 84.2 93.5 98.9 98.2 99.2 99.2 97.8 98.7 95.7 98.1 99.0 86.7 96.7 98.7 96.4 97.9 93.0 96.7 99.1 97.7 97.4 88.5 97.3 90.7 92.8 98.1 94.9 94.4 98.1 100.0
0.8 2.9 1.1 0.2 0.1 0.0 0.0 0.1 0.1 0.3 0.2 0.0 0.0 0.2 0.0 0.2 0.1 0.4 0.1 0.0 0.1 0.2 3.8 0.2 0.4 0.5 0.0 0.2 0.3 0.1 0.0
0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
SOOD000000--0--00000000000ONONNOONWWONOOONFOOD Worcov
0.9 2.2 2.4 7.7 2.4 9.0 6.7 1.9 4.9 5.3 1.8 0.0
1.7 3.0 2.6 1.0 3.9 3.9 1.2 1.8 1.8 1.9 1.3 3.8 3.6 3.5 3.5 4.0
11.3 11.3 6.4 14.6 14.4 8.7 46.9 6.0 6.5 8.3 8.3 15.0
2,594 1,599 574 5,292 3,018 3 45 3,066 2 0 498 500 2 359 361 486 48 3, 501 4,035 56 56 0 0 4 58,925
3.0 3.1 2.0 2.4 2.4 4.3 15.8 3.5 3.7 5.2 5.2
8.3 8.3 22.0 14.6 14.6 8.7 24.8 5.7 6.3 7.9 7.9
2,996 1 0 470 471 2 310 312 462 27 3,470 3,959 54 54 0 0 4 57,083
11 66 1 0 26 27 0 43 43 23 18 29 70
0.0 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 MID-ATLANTIC PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
3.6 13.1 3.5 3.6 3.6 3.7 3.1 10.5 3.5 11.1 3.5 7.4 3.2 8.2 3.3 10.7 4.0 7.4 3.5 9.4 4.8 10.3 3.9 8.9 3.4 14.6 3.7 12.2 3.4 13.3 2.9 7.5 3.5 13.8 3.6 9.6 4.0 12.6 3.8 10.7 2.7 10.2 3.5 11.3 3.5 8.2 3.4 8.9 3.0 9.0 2.7 25.8 2.9 9.4 3.0 21.0 4.0 15.3 3.4 8.7 3.4 16.2 3.6 11.9 3.4 7.5 5.3 14.3
0.0 0.0 0.2 0.0 0.5 0.2 2.8 0.3 0.3
120 130 135 145 155 TOTAL 210 220 230 .240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
918 5,116 4,768 2,325 918 8,929 3,593 656 1,662 1,318 2,663 9,892 1,272 636 285 10 2, 203 6,221 3,432 9,653 327 861 3,143 4,331 3,804 92 3,896 306 1,687 3,353 393 5,739 2,731 2 0 23 2,756 11 3 348 362 9 322 331 365 3 907 1,275 32 32 0 1 1 48,131
1,436 6, 204 4,768 1,904 878 8,986 2,449 532 1,927 1,366 2,635 8,909 1,430 626 329 13 2,398 6,344 3,468 9,812 407 903 3,912 5,222 3,766 78 3,844 364 1,938 3,500 294 6,096 2,642 7 0 37 2,686 9 12 416 437 9 354 363 241 12 1,068 1,321 24 24 1 1 3 48,771
1,354 1,810 0 2,516 926 6,606 3,446 959 1,513 1,873 3,768 11,559 2,810 1,208 456 17 4,491 8,380 6,070 14,450 432 1,345 3,238 5,015 4,012 75 4,087 530 3,340 3,815 595 8, 280 2,450 12 0 27 2,489 7 9 505 521 10 436 446
92.3 6.6 86.5 10.0 91.1 7.0 97.0 2.8 97.3 2.7 97.8 2.1 96.1 3.7 96.5 3.4 96.8 3.1 91.3 8.3 92.6 7.0 96.4 3.6 94.4 5.6 92.2 7.4 96.4 3.6 90.4 9.0 93.8 6.0 87.8 8.5 92.7 6.8 95.7 3.8 94.2 5.1 92.3 6.7 71.4 28.6 91.8 7.3 72.4 19.5 85.0 14.4 95.3 4.5 87.2 10.1 88.6 10.2 95.8 3.8 54.5 40.9
1,635 4.7 15.6 1,820 1.5 1.9 0 2,727 3.7 9.1 1,071 4.4 14.4 7,253 3.5 9.5 3,554 3.5 6.0 986 4.2 7.6 1,547 4.7 7.2 1,950 4.2 8.4 3,905 5.7 8.7 11,942 4.5 7.6 3,078 6.2 13.1 1,304 6.8 11.4 473 8.0 11.3 18 4.3 8.2 4,873 6.6 12.4 8,695 3.0 7.8 6,716 6.9 12.8 15,411 4.7 10.0 492 3.6 14.0 1,451 4.3 10.7 3, 382 4.3 8.2 5, 325 4.3 9.4 4,347 5.7 10.8 105 4.0 18.4 4,452 5.7 11.0 732 6.0 21.9 3,930 7.0 14.8 4,005 4.4 9.3 682 7.6 15.1 9,349 5.9 13.0 2,557 4.0 7.8 22 26.6 32.5 0 60 24.1 35.3 2,639 4.7 8.6 8 2.3 6.3 9 7.7 9.7 593 15.3 610 5.6 15.1 21 7.2 34.0 545 7.9 21.4 566 7.9 21.9 694 7.5 13.0 21 7.2 18.0 962 6.0 12.9 1,677 6.7 13.0 48 6.0 18.0 48 6.0 18.0 0 0 4 237.8 239.0 64,149 5.0 10.3
215 8 0 180 107 510 101 27 33 72 134 367 254 91 17 1 363 310 607 917 42 99 129 270 293 30 323 143 565 181 69 958 97 9 0 26 132 1 0 71 72 8 69 77 77 3 152 232 7 7 0 0 0 4,228
0.1 0.1 0.2 0.4 0.0 0.4 2.0 0.1 0.1 0.9 0.3 0.0 0.0
0.6 0.0 0.6 6.0 0.5 0.1 1.8 0.9 0.4 4.5
3.8 14.0 3.5 7.6 4.2 4.6 4.8 11.3 3.3 12.9 3.3 12.6 1:0 22.0 4.2 15.5 4.1 15.6 2.7 22.4 2.6 18.3 3.3 8.3 3.2 11.0 6.5 14.3 6.5 14.3 1.0 90.0 1.0 1.0 2.0 15.0 3.6
45.0 43.3 94.3 5.0 87.5 12.5 100.0 0.0 85.2 12.0 85.4 11.8 47.6 38.1 80.0 12.7 78.8 13.6 87.5 11.1 85.7 14.3 84.1 15.8 85.5 13.8 79.2 14.6 79.2 14.6
10.0 0.6 0.0 0.0 2.0 2.0 14.3 4.0 4.4
1.7 0.0 0.0 0.0 0.8 0.8 0.0 3.3 3.2 0.1 0.0 0.0 0.1 2.1 2.1
18 809 1,434 38 38 0 0 2 59,418
126 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 SOUTHEASTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730
1,050 5,313 5,686 3,585 1,335 11,656 4,798 478 1,037 2,296 2,594 11,203 2,548 659 290 9 3,506 5,292 5, 763 11,055 174 630 6,039 6,843 4,307 33 4,340 237 3,379 2,006 527 6,149 3,163 0 2 63 3,228 0 2 1,070 1,072 50 492 542 247 5 571 823 46 46 1 0 1 58,905
1,820 7,638 5,686 2,938 1,635 12,079 4,196 648 1,164 2,607 2,917 11,532 2,427 717 396 90 3,630 5,522 6,406 11,928 212 722 6,804 7,738 4,668 52 4,720 330 3,887 2,318 452 6,987 3,591 0 1 69 3,661 3 3 1,165 1,171 18 415 433 538 0 1,148 1,686 47 47 0 0 2 64,012
2.2 4.4 4.4 1.9 3.8 3.4 2.3 2.8 2.6 2.6 3.4 2.7 2.5 2.9 2.6 3.8 2.6 2.8 2.8 2.8 2.3 2.5 2.8 2.8 2.7 2.3 2.7 2.1 2.4 2.6 2.4 2.5 2.6
11.6 4.4 4.4 7.2 12.1 7.2 5.5 9.4 5.4 8.4 6.3 6.6 11.6 11.0 7.6 16.4 11.2 7.9 9.5 8.8 12.2 8.3 4.9 5.4 7.5 16.4 7.6 21.1 8.1 5.5 15.5 8.3 5.3
1,411 2,109 0 2,681 1,493 7,694 3,480 602 673 2,111 2,127 8,993 3, 367 1,234 231 25 4,857 4,962 6,862 11,824 242 655 3,643 4,540 3,459 24 3,483 484 3,156 1,317 1,334 6,291 1,861 0 2 112 1,975 2 1 761 764 90 539 629 1,279 9 641 1,929 72 72 1 0 1 53,053
3.5 2.1 2.4 2.0 2.2 2.7 2.3 2.7 5.3 2.4 6.0 3.3 2.6 4.6 3.7 2.7 2.0 2.2 2.2 3.9 4.0 3.9 4.4 2.6 2.1 8.8 3.9 2.6
6.8 17.1 9.2 4.8 7.1 4.7 6.2 5.8 5.5 8.0 0.7 7.1 20.0 8.2 6.1 9.9 8.3 10.5 7.1 4.6 5.3 8.7 36.5 8.9 24.4 7.9 5.1 14.6 10.0 6.9
1,121 2,109 0 2.535 1,191 6,956 3,447 592 665 2,082 2,096 8,882 3,250 1,213 219 21 4,703 4,870 6,468 11,338 221 627 3,584 4, 432 3,247 16 3,263 317 3,034 1, 302 1,134 5,787 1,788 0 2 110 1, 900 2 1 721 724 54 477 531 1,118 7 625 1,750 60 60 1 0 1 50,328
211 0 0 122 225 55B 31 10 7 29 29 106 113 20 10 4 147 92 357 449 19 26 48 93 186 3 189 119 113 14 192 438
94.6 79.8 90.4 99.1 98.3 98.8 98.6 98.5 98.8 96.5 98.3 94.8 84.0 96.8 98.1 94.3 95.9 91.3 95.7 98.4 97.6 93.9 66.7 93.7 65.5 96.1 98.9 85.0 92.0 96.1
4.6 15.1 7.3 0.9 1.7 1.0 1.4 1.4 1.2 3.4 1.6 4.3 16.0 3.0 1.9 5.2 3.8 7.9 4.0 1.3 2.0 5.4 12.5 5.4 24.6 3.6 1.1 14.4 7.0 3.5
000--0OOONNOOOOONOOONONOOD WONNODBO-000-0000002
0.7 4.2 1.8 0.1 0.0 0.1 0.0 0.1 0.1 0.1 0.1 0.9 0.0 0.1 0.0 0.4 0.2 0.8 0.3 0.2 0.3 0.5 8.3 0.5 7.4 0.3 0.1 0.4 0.8 0.3
0.2 1.0 0.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.1 0.0 0.0 0.1 0.0 0.3 12.5 0.4 2.5 0.0 0.0 0.1 0.2 0.1
2.0 1.6 2.6 2.3 1.0 2.7 2.7 1.7 1.6 1.6 1.4
6.0 5.3 5.3 6.3 13.3 8.4 8.4 32.5 9.7 10.7 11.0
2.0 6.7 2.9 14.5 7.0 1.8 1.9 7.4 2.4 3.1 8.7 9.7 2.5
2.0 12.5 7.2 16.5 7.0 7.6 7.6 24.8 11.6 13.5 12.3 11.9 8.9 11.2 15.9 15.9 4.0
66 0 0 2 68 0 0 39 39 33 52 85 159 2 15 176 10 10 0 0 0 2,358
100.0 98.2 96.2 100.0 100.0 94.7 94.8 60.0 88.5 84.4 87.4 77.8 97.5 90.7 83.3 83.3 100.0
0.0 1.8 3.4 0.0 0.0 5.1 5.1 36.7 9.6 13.5 12.4 22.2 2.3 9.1 13.9 13.9 0.0
0.0 0.0 0.3 0.0 0.0 0.1 0.1 3.3 1.5 1.7 0.2 0.0 0.2 0.2 1.4 1.4 0.0
0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.4 0.3 0.0 0.0 0.0 0.0 1.4 1.4 0.0
86 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 GREAT LAKES PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
2,220 2,555 0 3,716 990 9,481 2,096 939
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610
2,080 7,305 6,072 3,191 1,053 12,396 2,196 814 1,167 1,478 2,824 8,479 3,694 1,336 460 60 5,550 8,808 2,769 11,577 408 1,172 3,789 5,369 4,047 112 4,159 495 2,672 379 713 4,259 3,233 5 12 38 3,288 143
2.9 4.0 4.0 2.4 3.5 3.4 3.2 3.5 3.0 2.7 3.5 3.2 3.1 3.3 3.4 4.3 3.2 3.5 3.2 3.5 2.4 3.0 2.7 2.7 3.1 1.8 3.1 2.7 3.4 2.8 2.0 3.0 2.4 7.2 5.3 6.4 2.5 3.1 3.5 3.2 3.2
11.6 4.2 4.2 9.5 12.7 7.5 6.6 9.4 5.3 7.7 9.2 7.8 10.2 9.3 6.9 22.5 9.9 8.5 8.3 8.4 11.3 7.5 4.8
3.4 7.0 3.3 2.7 3.5 2.5 2.1 3.2 2.8 2.9 3.8 3.9 3.0 3.2 2.9 3.9 3.1 2.8 2.1 2.3 2.3 3.5 5.3 3.6 4.5 3.4
1,661 5,846 6,072 3,480 731 11,944 2,219 240 1,084 2,244 2,851 9,138 4, 235 1,441 364 32 6,072 8,484 2,686 11,170 344 988 3,826 5,158 4,403 115 4,518 442 2,356 435 926 4,159 3,795 2 9 20 3,826 148 5 367 $20 0 392 392 1,570 0 2,671 4,241 12 12 1 0 0 59,796
8.3 18.8 8.8 5.5 7.1 4.9 4.4 6.5 5.7 7.4 7.1 5.3 17.4 7.4 6.9 8.4 7.2 12.3 7.2 5.2 6.6 7.5 21.1 7 19.7 9.2 4.9 7.5 10.4 4.6 10.0 9.0 9.2 4.7 17.8 8.7 8.0 11.5
607 33 28 5 23 58 147 174 41 3 26 244 123 116 239 37 26 40 103 146 7 153 100 111 3 27 241 36 0
92.9 78.4 91.7 98.4 96.9 99.3 98.7 98.2 98.3 96.7 97.6 98.9 62.9 96.7 98.8 95.3 98.1 89.9 97.0 97.9 96.7 95.5 75.0 95.2 78.8 94.8 98.8 93.6 92.2 97.9 100.0 100.0 100.0 98.0 77.7 100.0 95.6 89.2
1,921 2,545 0 3,453 776 8,695 2,062 910 801 1,841 3,228 8,842 5,293 1,803 280 44 7,420 10, 365 2,705 13,070 427 955 2,303 3,685 3,786 42 3,828 571 2,453 327 568 3,919 2,160 3 9 50 2,222 160 3 349 512 0 374 374 1,584 2 2,066 3,652 13 13 0 0 0 56, 232
6.0 15.9 6.4 1.6 3.0 0.6 1.2 1.8 1.6 3.2 2.2 1.1 37.1 3.2 1.2 4.1 1.8 7.8 2.6 1.7 2.7 3.7 12.5 3.8 13.8 4.3 0.9 4.4 5.7 1.6 0.0 0.0 0.0 1.6 16.5 0.0 2.5 7.5
0.9 4.8 1.5 0.0 0.1 0.1 0.1 0.1 0.1 0.1 0.2 0.0 0.0 0.1 0.0 0.5 0.1 1.5 0.4 0.3 0.4 0.5 8.9 0.6 5.0 0.8 0.3 1.6 1.6 0.4 0.0 0.0 0.0 0.4 3.9 0.0 1.9 2.6
1,865 3,288 8,995 5,472 1,847 283 70 7,672 10,488 2,838 13,326 475 985 2,352 3,812 3,964 56 4,020 725 2,588 331 607 4,251 2,206 3 9 50 2,268 206 3 365 574 0 463 463 1,588 2 2,113 3,703 17 17 0 0 0 58,582
0.1 0.9 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.8 0.0 0.1 0.2 0.3 3.6 0.4 2.5 0.1 0.0 0.3 0.5 0.1 0.0 0.0 0.0 0.1 1.9 0.0 0.0 0.7
TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980
5.4 8.7 4.3 11.8 6.4 8.9 4.4 9.3 8.0 8.1 8.4
3.6 3.5 2.1 4.3 7.1 6.6 2.2
421 570 0 349 349 232 0 3,390 3,622 22 22 2 0 1 58, 261
2.8 2.8 1.2 5.0 2.7 2.1 12.4 12.4
15.9 15.9 1.4 9.0 7.4 4.8 15.9 15.9
43 0 67 67 3 0 40 43 4 4 0
80.8 14.5 80.8 14.5 99.7 0.2 100.0 0.0 97.8 1.9 98.6 1.2 76.5 23.5 76.5 23.5
1.1 1.1 0.0 0.0 0.2 0.1 0.0 0.0 Page 11
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 MID-AMERICA PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30 -59 60-89
% OF PENDINGS CATI CAT2 CAT3
120 1 30 135 145 155 TOTAL 210 220 230 240
3.2 5.5 3.1 3.7 3.7 3.5 3.3 4.5 3.8
8.1 15.8 8.3 7.5 8.3 5.9 8.0 7.8 7.5
13.8 4.4 4.2 10.1 10.1 8.4 7.3 12.5 5.4 8.4 8.1 7.7 10.6 10.1 8.7 18.0 10.2 10.6 11.0 10.8 10.5 9.5 6.2
1,110 8,098 5,334 4,292 2,850 13,586 5,827 932 2,741 2,640 4,861 17,001 5,884 1,512 891 10 8,297 5,408 5,754 11,162 417 1,076 9,824 11,317 5,530 260 5,790
241 10 0 235 211 697 173 53 47 71 171 515 506 105 10 2 623 277 605 882
3.0 4.2 4.0 2.5 5.3 3.8 3.2 3.6 3.2 3.3 4.2 3.5 3.3 3.8 4.4 2.6 3.5 4.2 3.9 4.1 2.6 3.8 3.6 3.6 3.9 4.5 3.9 3.3 3.6 3.9 3.3 3.7 3.6 9.2
0.6 2.6 1.1 0.1 0.1 0.1 0.2 0.2 0.1 0.3 0.2 0.0 0.0 0.3 0.0 0.6 0.3 1.7 0.5
9.7 8.1 10.7 9.4 9.0 11.4 10.3 12.0 8.5 6.1
1,588 3,668 0 4, 343 1,372 10,971 5,904 1,246 2,008 3,484 5,133 17,775 7,234 2,025 830 11 10, 100 6,509 7,223 13,732 598 1,236 9,002 10,836 5,767 241 6,008 722 3,502 3,296 1.087 8,607 3,840 7 1 81 3,929 7 3 1,055 1,065 0 678 678
3.5 4.4 3.9 6.0 5.0 3.3 3.1 3.8 3.7 4.2 4.4 4.2 3.9 4.3 4.1 3.0 4.0
1,805 9,202 5,334 3,826 3,288 14,253 5,486 920 2,691 2,895 4,893 16,885 4,978 1,338 1,216 5 7,537 5,947 5,691 11,638 483 1,143 9,097 10,723 5,312 260 5,572 542 3,350 2,901 740 7,533 4,026 5 0 108 4,139 10 2 965 977 0 368 368 715 6 1,412 2,133 22 22 0 0 4 80, 361
TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760
25 24 5 0 0 293 47 50 11 7 5 23 39 2 41 16 16 8 2 42 10
94.2 5.1 83.9 12.9 92.8 5.9 97.0 2.8 95.B 4.1 97.6 2.3 97.8 2.0 96.6 3.2 97.0 2.8 93.2 6.5 94.8 4.9 98.8 1.2 84.6 15.4 93.9 5.8 95.9 4.1 91.7 7.7 93.6 6.0 91.2 6.7 95.2 4.2 98.7 1.2 97.8 1.9 93.4 5.8 92.7 6.2 93.4 5.8 83.6 14.2 93.1 6.4 96.8 2.9 95.8 3.8 93.9 5.5 95.1 4.6 70.0 30.0 100.0 0.0 92.0 5.7 95.0 4.6 87.5 0.0 100.0 0.0 94.4 4.4 94.4 4.3
1,898 3,679 0 4,611 1,635 11,823 6,086 1,300 2,058 3,562 5,313 18,319 7,764 2,136 840 13 10,753 6,789 7,878 14,667 656 1,298 9,124 11,078 6,173 260 6,433 864 3,761 3,404 1,135 9,164 4,037 10 1 88 4,136 8 3 1,117 1,128 0 763 763 748 3 1,675 2,426 42 42 1 0 0 90, 733
0.1 0.6 0.2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.1 0.0 0.1 0.1 0.4 0.1 0.3 0.1 0.1 0.3 0.1 0.1 0.0 0.0 0.0 0.1 12.5 0.0 0.2 0.3
9.7 12.4 9.8 14.8 9.8 8.1 7.8 9.3 6.9 9.2
9.7 10.4 9.7 14.5 10.0 7.6 6.1 9.0 7.8 18.9 9.0 8.47.8 15.3 10.3 9.1 9.2
0.2 0.6 0.8 0.6 1.9 0.4 0.2 0.2 0.5 0.2 0.0 0.0 2.3 0.3 0.0 0.0 1.0 1.0
2,984 3,231 1,163 7,858 4,458 3 0 79 4,540 8 0 987 995 0 428 428 577 3 1,173 1,753 27 27 0 03 81,379
375 123 241 98 43 505 184 3 0 5 192 0 0 49 49 0 58 SA 39 0 96 135 3 3 0 0 0 4,246
17.6 9.0 6.1 4.4 13.0 5.3 3.4 3.5
14.7 7.1 4.7 10.0 10.4 10.3
0 2 12 0 0 11 110 15 15 7 0
3.1 3.1 3.9 4.2 4.2 4.1 4.7 4.7
15.2 15.2 13.2 13.0 9.6 10.8 11.5 11.5
2.4 2.4 4.0 1.7 5.2 4.8 7.6 7.6 8.0
13.5 13.5 9.5 3.0 9.7 9.6 11.6 11.6
88.9 88.9 93.4 100.0 94.2 94.0 90.5 90.5 100.0
3 1,578 2,280 38 38 1 0 0 86,020
7.6 7.5 5.2 0.0 5.7 5.6 7.1 7.1 0.0
2.0 2.0 0.9 0.0 0.1 0.3 2.4 2.4 0.0
1.6 1.6 0.4 0.0 0.0 0.1 0.0 0.0 0.0
TOTAL 850 TOTAL 970 980 990 999
0.1 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 WESTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTA 850 TOTAL 970 980 990 999
4.0 4.8 4.2 4.7 2.7 3.7 3.0
728 2,515 0 2,480 1,073 6,796 2,953 1,168 1,301 2,107 2,491 10,020 5,180 2,254 453 4 7,891 13,916 3,295 17,211 507 1,211 2,379 4,097 4,664 95 4,759 614 4,686 2,210 403 7,913 1,963 0
7.8 15.4 8.7 10.5 11.1 7.1 11.8 7.8 9.8 12.8 11.1 14.1 17.2 12.4 14.0 11.8 13.6 16.8 12.7. 7.7 10.5 10.3 8.5 10.2 20.0 13.6 8.6 11.4 12.8 6.7 56.3
163 0 0 120 176 459 222 67 51 173 111 624 641 156 80 1 878 1,970 303 2,273 81 132 116 329 391 6 397 167 675 103 41 986 92 2
29 7 1 0 37 1 18 19 21 10 9 40 24 4 28 39 49 6 14 108 3 1
94.6 4.6 83.0 13.6 92.2 6.2 92.9 7.0 94.5 5.4 96.1 3.8 92.3 7.6 95.7 4.3 94.1 5.9 88.5 10.9 93.3 6.5 84.8 15.0 80.0 20.0 89.6 10.0 87.6 12.4 90.9 8.4 88.2 11.7 82.0 13.1 89.4 9.7 95.0 4.6 91.5 7.3 91.7 7.7 90.5 5.7 91.7 7.6 73.5 20.0 86.5 12.5 95.3 4.4 87.0 8.9 87.6 10.9 95.2 4.5 0.0 66.7
0.1 0.0 0.2 0.0 1.5 0.1 0.0 0.3 0.1 0.0 0.1 1.8 0.1 0.0 1.1 0.3 0.1 0.0
0.0 0.5 0.1 3.4 0.7 0.4 0.9 0.5 3.8 0.5 4.7 0.9 0.3 3.0 1.2 0.1 33.3
3.7 2.5 3.7 4.5 3.6 3.0 7.0 3.7 2.6 35.0
9.4 16.6 14.0 9.0 7.9 12.3 5.4
111 2,533 0 1 346 347 26 185 211 284 0 1, 252 1,536 62 62 1 0 2 40,056
32.9 6.8 11.0 11.5 4.4 4.4 6.5 3.2 3.8 18.2 17.3 3.1 8.4 2.5 2.5 1.0
46.0 12.2 11.0 19.5 13.4 13.4 26.3 17.8 19.3 27.5 20.7 9.8 16.0 7.2 7.2 1.0
264 358 0 0 74 74 12 58 70 569 1 155
0.0 0.1 0.0 0.0 0.1 0.1 3.1 1.4 1.7
329 2,393 1 2 809 812 64 296 360 1,267 3 2,349 3,619 65 65 3 0 5 72,298
8.2 1.3 0.0 0.0 0.4 0.4 10.9 2.4 3.9 3.2 0.0 0.2
11.6 80.2 83.6 15.0 100.0 0.0 100.0 0.0 90.4 9.1 90.4 9.1 67.2 76.7 19.6 75.0 19.4 51.7 44.9 66.7 33.3 93.2 6.6 78.6 20.0 96.9 1.5 96.9 1.5 100.0 0.0
38 2,001 1 2 731 734 43 227 270 655 2 2,189 2,846 63 63 3 0 4 64,608
3.7 10.5 3.3 12.1 4.1 14.0 4.1 14.0 1.0 1.0
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 NORTHEASTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 6089
Z OF PENDINGS CATI CAT2 CAT3 CAT4
3.4 5.9 3.2 2.7 2.9 2.8 2.3 3.2 2.8 2.9 3.4 4.6
7.4 14.8 7.4 5.6 8.2 4.3 5.9 5.8 5.7 9.9 6.8 7.4 10.3
851 2.393 0 2,804 845 6,893 2,585 927 1.663 1.446 2,165 8,786 3,325 1,899 308 13 5,544 8,265 4,800 13,665 505 1,333 2,831 4,669 4,689
107 2 0 151 125 385 21 16 14 11 46 111 136 34 3 2 175 114 164 278 34 43 27 104
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 B20 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850
2.5 3.9 4.0 2.2 3.1 3.3 3.6 3.8 3.8 3.9 4.3 3.8 3.6 4.0 4.4 5.8 3.8 3.2 4.0 3.4 3.1 3.3 4.4 3.9 3.2 4.7 3.2 1.9 3.8 3.7 4.5 3.7 3.1 5.0
7.0 11.2 6.0 10.2 8.9 8.1 13.3 8.7 7.5 13.5 11.1 6.5 9.2 7.4 7.9 8.7 7.3 7.7 7.2 18.7 7.3 12.2 10.6 8.0 7.1 9.4 5.7 19.0
625 5,865 5,476 3,008 783 9,892 2,590 585 2,048 1,369 1,972 8,564 1,838 1,524 292 5 3,659 10,084 4,326 14,410 522 1,148 3,035 4, 205 5,443 57 5,500 413 1,976 1,403 656 4,448 3,858 2 0 129 3,989 1 0 424 425 5 258 263 469 18 3,038 3,525 57 57 0 0 12 57,774
1,496 6,787 5,476 2,424 935 10,331 2,621 1,081 1,931 1,149 1,741 8, 523 2,590 1,677 423 19 4,709 8,868 4,149 13,012 588 1,227 2,690 4,505 5,046 58 5, 104 433 1,984 1,553 608 4,578 3,562 1 0 138 3,701 8 1 441 450 5 242 247 404 26 3,764 4,194 62 62 1 0 19 57,751
992 2,395 0 2,980 1,003 7,370 2,613 944 1,677 1,457 2,214 8,905 3,473 1,935 311 15 5,734 8,980 4,977 13, 957 543 1,378 2,858 4,779 4,814 52 4,866 525 2,594 1,599 574 5,292 3,018 3 45 3,066 2 0 498 500 2 359 361 486 48 3, 501 4,0.35 56 S6 0 04 58,925
5.1 12.5 5.2 0.9 1.7 0.8 0.8 2.1 1.2 3.9 1.8 1.0 13.3 3.1 1.3 3.3 2.0 6.3 3.1 0.9 2.2 2.4 7.7 2.4 9.0 6.7 1.9
4.7 7.4 5.7 9.6 7.5 4.8 6.1 7.6 11.1 7.6 11.2 9.6
94.1 84.2 93.5 98.9 98.2 99.2 99.2 97.8 98.7 95.7 98.1 99.0 86.7 96.7 98.7 96.4 97.9 93.0 96.7 99.1 97.7 97.4 88.5 97.3 90.7 92.8 98.1 94.9 94.4 98.1 100.0
2.1 3.2 2.5 3.2 2.7 3.2 3.1 4.7 3.6 4.7 2.9 3.8 3.3 3.7 3.5 2.4 2.7
0.8 2.9 1.1 0.2 0.1 0.0 0.0 0.1 0.1 0.3 0.2 0.0 0.0 0.2 0.0 0.2 0.1 0.4 0.1 0.0 0.1 0.2 3.8 0.2 0.4 0.5 0.0 0.2 0.3 0.1 0.0
0.0 0.4 0.2 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Hooo000000--0--0000000000OONONNOONWWONDOON--0000ño
4 118 47 175 31 28 281 55 0 0 11
5.3 5.7 7.4 9.0 11.3 11.3 6.4 14.6 14.4 8.7 46.9 6.0
3.9 1.2 1.8 1.8 1.9 1.3 3.8
4,735 476 2,406 1,568 545 4,995 2,960 3 33 2,996 1 0 470 471 2 310 312 462 27 3,470 3,959 54 54 0 0 4 57,083
3.0 3.1 2.0 2.4 2.4 4.3 15.8 3.5 3.7 5.2 5.2
8.3 8.3 22.0 14.6 14.6 8.7 24.8 5.7 6.3 7.9 7.9
1 0 26 27 0 43 43 23 18 29 70 2
94.4 94.2 100.0 86.4 86.4 95.1 56.3 99.1 98.1 96.4 96.4
5.2 5.4 0.0 12.0 11.9 4.7 37.5 0.8 1.7 3.6 3.6
0.2 0.2 0.0 1.4 1.4 0.2 6.3 0.1 0.1 0.0 0.0
0.2 0.2 0.0 0.3 0.3 0.0 0.0 0.0 0.0 0.0 0.0
Page 12
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 MID ATLANTIC PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND PSC 40
11.3 12. 12.6 22.0 15.5 13.6
TOTAL 10 IRO TOTAL 750 760 720 TOTAL AS0 TOTAL
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 SOUTHEASTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC 10-59 60-80
> OF PENDINGS CATI CAT2 CAT CATH
TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
3,506 5,202 5,703 11,055 174 630 6,039 6,843 4,307 33 4,340 237 3,379 2,006 527 6,149 3,163 0 2 63 3, 228 0 2 1,070 1,072 50 492 542 247 5 571 823 46 46 1 0 1 58,905
6,862 11.824 242 OSS 3,643 4, 540 3,459 24 3, 483 484 3, 156 1,317 1,334 6,201 1,861 0 2 112 1,975 2 1 761 764 90 539 629 1,279 9 641 1,929 72 72 1 0 1 53,053
2.0 1.6 2.6 2.3 1.0 2.7 2.7 1.7 1.6 1.6 1.4
6.0 5.3 5.3 6.3 13.3 8.4 8.4 32.5 9.7 10.7 11.0
1.8 3.4 0.0 0.0 5.1 5.1 36.7
0.0 0.0 0.3 0.0 0.0 0.1 0.1 3.3
2.0 6.7 2.9 14.5 7.0 1.8 1.9 7.4 2.4 3.1 8.7 9.7 2.5 6.6 3.5 3.5 4.0
2.0 12.5 7.2 16.5 7.0 7.6 7.6 24.8 11.6 13.5 12.3 11.9 8.9 11.2 15.9 15.9 4.0
3,661 3 3 1,165 1,171 18 415 433 538 0 1,148 1,686 47 47 0 0 2 64,012
100.0 98.2 96.2 100.0 100.0 94.7 94.8 60.0 88.5 84.4 87.4 77.8 97.5 90.7 83.3 83.3 100.0
0 39 39 33 52 85 159 2 15 176 10 10 0 0 0 2,358
0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.4 0.3 0.0 0.0 0.0 0.0 1.4 1.4 0.0
531 1,118 7 625 1,750 60 60 1 0 1 50,328
1.7 0.2 0.0 0.2 0.2 1.4 1.4 0.0
281 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 GREAT LAKES PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CATS CAT4
8.3 18.8 8.8 5.5 7.1 4.9 4.4 6.5 5.7 7.4
216 10 0 224 157 607 33 28 5 23 58 147 174 41 3
11.6 4.2 4.2 9.5 12.7 7.5 6.6 9.4 5.3 7.7 9.2 7.8 10.2 9.3 6.9 22.5 9.9 8.5 8.3 8.4 11.3 7.5 4.8
0.1 0.9 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820
2.9 4.0 4.0 2.4 3.5 3.4 3.2 3.5 3.0 2.7 3.5 3.2 3.1 3.3 3.4 4.3 3.2 3.5 3.2 3.5 2.4 3.0 2.7 2.7 3.1 1.8 3.1 2.7 3.4 2.8 2.0 3.0 2.4 7.2 5.3 6.4 2.5 3.1 3.5 3.2 3.2
1,661 5,846 6,072 3,480 731 11,944 2,219 740 1,084 2,244 2,851 9,138 4,235 1,441 364 32 6,072 8,484 2,686 11,170 344 988 3,826 5,158 4,403 115 4,518 442 2,356 435 926 4,159 3,795 2 9 20 3,826 148 5 367 520 0 392 392 1,570 0 2,671 4,241 12 12 1 0 0 59,796
2,080 7,305 6,072 3,191 1,053 12,396 2,196 814 1,167 1,478 2,824 8,479 3,694 1,336 460 60 5,550 8,808 2,769 11,577 408 1,172 3,789 5,369 4,047 112 4,159 495 2,672 379 713 4,259 3,233 5 12 38 3,288 143 6 421 570 0 349 349 232 0 3,390 3,622 22 22 2 0 1 58, 261
3.4 7.0 3.3 2.7 3.5 2.5 2.1 3.2 2.8 2.9 3.8 3.9 3.0 3.2 2.9 3.9 3.1 2.8 2.1 2.3 2.3 3.5 5.3 3.6 4.5 3.4 2.2 3.6 3.5 2.1 4.3 7.1 6.6 2.2 6.3 1.0 2.7 4.0
2,220 2,555 0 3,716 990 9,481 2,096 939 807 1,865 3,288 8,995 5,472 1,847 283 70 7,672 10,488 2,838 13,326 475 985 2,352 3,812 3,964 56 4,020 725 2,588 331 607 4,251 2,206 3 9 50 2,268 206 3 365 574 0 463 463 1,588 2 2,113 3,703 17 17 0 0 0 58, 582
5.3 17.4 7.4 6.9 8.4 7.2 12.3 7.2 5.2 6.6 7.5 21.1 7.7 19.7 9.2 4.9 7.5 10.4 4.6 10.0 9.0 9.2 4.7 17.8 8.7 8.0 11.5
7.2 14.3 7.4 13.9 9.0 6.4 5.4
1,921 2,545 0 3,453 276 8,695 2,062 910 801 1,841 3,228 8,842 5,293 1,803 280 44 7,420 10, 365 2,705 13,070 427 955 2, 303 3,685 3,786 42 3,828 571 2,453 327 568 3,919 2,160 3 9 50 2,222 160 3 349 512 0 374 374 1,584 2 2,066 3,652 13 13 0 0 0 56,232
92.9 6.0 78.4 15.9 91.7 6.4 98.4 1.6 96.9 3.0 99.3 0.6 98.7 1.2 98.2 1.8 98.3 1.6 96.7 3.2 97.6 2.2 98.9 1.1 62.9 37.1 96.7 3.2 98.8 1.2 95.3 4.1 98.1 1.8 89.9 7.0 97.0 2.6 97.9 1.7 96.7 2.7 95.5 3.7 75.0 12.5 95.2 3.8 78.8 13.8 94.8 4.3 98.8 0.9 93.6 4.4 92.2 5.7 97.9 1.6 100.0 0.0 100.0 0.0 100.0 0.0 98.0 1.6 77.7 16.5 100.0 0.0 95.6 2.5 89.2 7.5
244 123 116 239 37 26 40 103 146 7 153 100 111 3 27 241 36 0 0 0 36 34 0
0.9 4.8 1.5 0.0 0.1 0.1 0.1 0.1 0.1 0.1 0.2 0.0 0.0 0.1 0.0 0.5 0.1 1.5 0.4 0.3 0.4 0.5 8.9 0.6 5.0 0.8 0.3 1.6 1.6 0.4 0.0 0.0 0.0 0.4 3.9 0.0 1.9 2.6
0.0 0.1 0.2 0.3 3.6 0.4 2.5 0.1 0.0 0.3 0.5 0.1 0.0 0.0 0.0 0.1 1.9 0.0 0.0 0.7
4.3 11.8 6.4 8.9 4.4 9.3 8.0 8.1 8.4
2.8 2.8 1.2 5.0 2.7 2.1 12.4 12.4
15.9 15.9 1.4 9.0 7.4 4.8 15.9 15.9
80.8 14.5 80.8 14.5 99.7 0.2 100.0 0.0 97.8 1.9 98.6 1.2 76.5 23.5 76.5 23.5
43 0 67 67 3 0 40 43 4 4 0 0 0 1,927
3.7 3.7 0.1 0.0 0.1 0.1 0.0 0.0
1.1 1.1 0.0 0.0 0.2 0.1 0.0 0.0
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 MID-AMERICA PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
120 130 135 145 155 TOTAL 210
241 10 0 235 211 697 173 53 47 71 171 515 506 105 10 2 623 277
3.0 4.2 4.0 2.5 5.3 3.8 3.2 3.6 3.2 3.3 4.2 3.5 3.3 3.8 4.4 2.6 3.5 4.2 3.9 4.1 2.6 3.8 3.6 3.6 3.9 4.5 3.9 3.3
13.8 4.4 4.2 10.1 10.1 8.4 7.3 12.5 5.4 8.4 8.1 7.7 10.6 10.1 8.7 18.0 10.2 10.6 11.0 10.8 10.5 9.5 6.2 6.8 9.7 12.4 9.8 14.8 9.8 8.1 7.8 9.3 6.9 9.2
340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610
1,110 8,098 5,334 4,292 2,850 13,586 5,827 932 2,741 2,640 4,861 17,001 5,884 1,512 891 10 8,297 5,408 5,754 11,162 417 1,076 9,824 11,317 5,530 260 5,790 480 2,984 3,231 1,163 7,858 4,458 3 0 79 4,540 8 O 987 995 0 428 428 577 3 1,173 1,753 27 27 0 0
0.1 0.6 0.2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.1 0.0
1,805 9,202 5,334 3,826 3,288 14,253 5,486 920 2,691 2,895 4,893 16,885 4,978 1,338 1,216 5 7,537 5,947 5,691 11,638 483 1,143 9,097 10,723 5,312 260 5,572 542 3,350 2,901 740 7,533 4,026 5 0 108 4,139 10 2 965 977 0 368 368 715 6 1,412 2,133 22 22 0 0 4 80, 361
3.2 5.5 3.1 3.7 3.7 3.5 3.3 4.5 3.8 4.0 5.8 4.6 3.5 4.4 3.9 6.0 5.0 3.3 3.1 3.8 3.7 4.2 4.4 4.2 3.9 4.3 4.1 3.0 4.0 4.3 17.6 9.0 6.1 4.4 13.0 5.3 3.4 3.5
8.1 15.8 8.3 7.5 8.3 5.9 8.0 7.8 7.5 9.5 9.7 8.1 10.7 9.4 9.0 11.4 10.3 12.0 8.5 6.1 6.7 9.7 10.4 9.7 14.5 10.0 7.6 6.1 9.0 7.8 18.9 9.0 8.4 7.8 15.3 10.3
1,898 3,679 0 4,611 1,635 11,823 6, OB6 1,300 2,058 3,562 5,313 18,319 7,764 2,136 840 13 10,753 6,789 7,878 14,667 656 1,298 9,124 11,078 6,173 260 6,433 864 3,761 3,404 1,135 9,164 4,037 10 1 88 4,136 8 3 1,117 1,128 0 763 763 748 3 1,675 2,426 42 42 1 0 0 90, 733
1,588 3,668 0 4,343 1,372 10,971 5,904 1,246 2,008 3,484 5,133 17,775 7,234 2,025 830 11 10,100 6,509 7,223 13,732 598 1,236 9,002 10,836 5,767 241 6,008 722 3,502 3,296 1,087 8,607 3,840 7 1 81 3,929 7 3 1,055 1,065 0 678 678 699 3 1,578 2,280 38 38 1 0 0 86,020
94.2 83.9 92.8 97.0 95.8 97.6 97.8 96.6 97.0 93.2 94.8 98.8 84.6 93.9 95.9 91.7 93.6 91.2 95.2 98.7 97.8 93.4 92.7 93.4 83.6 93.1 96.8 95.8 93.9 95.1 70.0 100.0 92.0 95.0 87.5 100.0 94.4 94.4
2.6 1.1 0.1 0.1 0.1 0.2 0.2 0.1 0.3 0.2 0.0 0.0 0.3 0.0 0.6 0.3 1.7 0.5 0.1 0.2 0.6 0.8 0.6 1.9 0.4 0.2 0.2 0.5 0.2 0.0 0.0 2.3 0.3 0.0 0.0 1.0 1.0
2.3 2.0 3.2 2.8 6.5 4.9 1.2 15.4 5.8 4.1 7.7 6.0 6.7 4.2 1.2 1.9 5.8 6.2 5.8 14.2 6.4 2.9 3.8 5.5 4.6 30.0 0.0 5.7 4.6 0.0 0.0 4.4 4.3
882 44 54 114 212 359 16 375 123 241 98 43 505 184 3 0 5 192 0 0 49 49 0 58 58
TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
0.1 0.4 0.1 0.3 0.1 0.1 0.3 0.1 0.1 0.0 0.0 0.0 0.1 12.5 0.0 0.2 0.3
14.7 7.1 4.7 10.0 10.4 10.3
3.1 3.1 3.9 4.2 4.2 4.1 4.7 4.7
15.2 15.2 13.2 13.0 9.6 10.8 11.5 11.5
2.4 2.4 4.0 1.7 5.2 4.8 7.6 7.6 8.0
88.9 88.9 93.4 100.0 94.2 94.0 90.5 90.5 100.0
7.6 7.6 5.2 0.0 5.7 5.6 7.1 7.1 0.0
2.0 2.0 0.9 0.0 0.1 0.3 2.4 2.4 0.0
1.6 1.6 0.4 0.0 0.0 0.1 0.0 0.0 0.0
0.1 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 WESTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
940 2,515 0 2,622 1,292 7,369 3,177 1,236 1,354 2,282 2,602 10,651 5,855 2,417 534 S 8,811 15,887 3,623 19,510 618 1,355 2,505 4,478 5,085 105 5,190 835 5,415 2,319 463 9,032 2,061 3
3,850 5,328 2,344 7,672 293 615 1,786 2,694 3,792 124 3,916 357 2,633 1,512 218 4,720 2,422 0
7.8 15.4 8.7 10.5 11.1 7.1 11.8 7.8 9.8 12.8 11.1 14.1 17.2 12.4 14.0 11.8 13.6 16.8 12.7. 7.7 10.5 10.3 8.5 10.2 20.0 13.6 8.6 11.4 12.8 6.7 56.3
728 2,515 0 2,480 1,073 6,796 2,953 1,168 1,301 2,107 2,491 10,020 5,180 2,254 453 4 7,891 13,916 3, 295 17,211 507 1,211 2,379 4,097 4,664 95 4,759 614 4,686 2,210 403 7,913 1,963 0
0.1 0.9 0.3 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.1 0.0 0.2 0.0 1.5 0.1 0.0 0.3
4.0 4.8 4.2 4.7 2.7 3.7 3.0 3.2 3.7 2.5 3.7 4.5 3.6 3.0 7.0 3.7 2.6 35.0
156 80 1 878 1,970 303 2,273 81 132 116 329 391 6 397 167 675 103 41 986 92 2
94.6 4.6 83.0 13.6 92.2 6.2 92.9 7.0 94.5 5.4 96.1 3.8 92.3 7.6 95.7 4.3 94.1 5.9 88.5 10.9 93.3 6.5 84.8 15.0 80.0 20.0 89.610.0 87.6 12.4 90.9 8.4 88.2 11.7 82.0 13.1 89.4 9.7 95.0 4.6 91.5 7.3 91.7 7.7 90.5 5.7 91.7 7.6 73.5 20.0 86.5 12.5 95.3 4.4 87.0 8.9 87.6 10.9 95.2 4.5 0.0 66.7
0.8 2.5 1.2 0.0 0.1 0.1 0.1 0.0 0.1 0.5 0.3 0.2 0.0 0.4 0.0 0.5 0.1 3.4 0.7 0.4 0.9 0.5 3.8 0.5 4.7 0.9 0.3 3.0 1.2 0.1 33.3
16.8 13.9 8.1 10.3 9.3 9.6 9.4 16.6 14.0 9.0 7.9 12.3 5.4
0.0 0.1 1.8 0.1 0.0 1.1 0.3 0.1 0.0
7 2,740 0 0 316 316 20 175 195 254 1 1,535 1,790 64 64 4 0 0 42,392
111 2,533 0 1 346 347 26 185 211 284 0 1,252 1,536 62 62 1 02 40,056
2.0 4.0 4.0 4.6 3.2 3.4 1.7
29.0 15.3 15.3 16.2 15.0 15.1 19.0
329 2,393 1 2 809 812 64 296 360 1,267 3 2,349 3,619 65 65
32.9 6.8 11.0 11.5 4.4 4.4 6.5 3.2 3.8 18.2 17.3 3.1 8.4 2.5 2.5 1.0
46.0 12.2 11.0 19.5 13.4 13.4 26.3 17.8 19.3 27.5 20.7 9.8 16.0 7.2 7.2 1.0
38 2,001 1 2 731 734 43 227 270 655 2 2,189 2,846 63 63 3 0 4 64,608
11.6 80.2 83.6 15.0 100.0 0.0 100.0 0.0 90.4 9.1 90.4 9.1 67.2 18.8 76.7 19.6 75.0 19.4 51.7 44.9 66.7 33.3 93.2 6.6 78.6 20.0 96.9 1.5 96.9 1.5 100.0 0.0
8.2 1.3 0.0 0.0 0.4 0.4 10,9 2.4 3.9 3.2 0.0 0.2 1.2 1.5
3.1 1.4 1.7 0.2 0.0 0.0 0.1 0.0 0.0 0.0
569 1 155 725 1 1 0 0 1 7,175
Page 13
MIS WEEKLY PROCESSING TIME AN AWINU KEPUer ( 4V TUE 1
120-994 1111 FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 NORTHEASTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
0.1 1.4 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0
757 2,222 0 6,024 294 9,297 3,457 1,103 3,045 1,729 5,093 14,427 15,565 4,696 332 7 20,600 6,397 6,415 12,812 707 2,157 10,777 13,641 5,121
158 145 181 551 1,311 640 900 16 1 1,557 932 1,091 2,023
12.2 3.1 3.1 16.6 13.3 9.0 13.7 15.0 13.3 16.4 13.9 14.1 12.6 18.3 10.6 10.5 13.4 10.9 15.9 13.1 12.9 13.7 10.6 11.0 8.6 15.0 8.7 20.2 15.2 13.7 6.1 13.1 9.8 21.9 4.0 5.7
3.8 3.0 3.0 3.7 5.6 3.4 7.3 5.4 9.2 7.7 8.5 8.0 5.6 9.2 7.1 5.0 6.2 4.6 8.3 6.2 4.6 5.7 6.3 6.2 4.5 4.3 4.5 2.6 6.9 8.1 2.1 6.4 5.5 6.1 3.0 1.6 5.3 2.0 2.8 7.1 7.0 2.5 2.0 2.0 2.3 1.7
1.8 0.3 1.2 0.3 0.7 0.1 0.3 0.2 0.2 0.2 0.5 1.2 0.0 0.3 0.7 0.5 0.6 1.8 0.6 0.1 0.2 0.7 0.0 0.7
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
439 6,147 4,934 3,393 220 8,986 1,479 32 1,399 629 2,631 6,670 3,664 1,466 209 3 5,342 4,362 2,453 6,815 428 1,036 6,401 7,865 3,798 41 3,839 245 1,037 1,765 650 3,697 2,654 7 4 129 2,794 2 66 256 324 4 255 259 403 20 2,400 2,823 41 41 2 2 4 48,400
489 5,918 4,934 3,427 249 9,099 1,621 415 1,384 701 1,850 5,971 7,671 1,428 197 2 9,298 3,129 2,380 5,509 464 766 7,945 9,175 3,682 51 3,733 268 942 2,122 711 4,043 3,040 8 6 160 3,214 1 4 214 219 2 318 320 483 37 2,361 2,881 41 41 0 2 3 52,423
4.1 3.8 3.3 6.8 6.9 8.2 9.1 8.3 7.9 5.1 9.9 7.2 10.9 6.2 7.2 8.8 8.0 5.1 6.6 5.1 5.3 7.3 4.7 7.3 6.3 8.0 7.0 3.7 7.0 5.2 11.8 5.8 7.4 5.3 3.0 1.0 8.8 8.0 5.4 3.6 3.6 5.4 6.5 6.2 6.1 6.1 6.1 2.3
5,157 524 2,349 4,212 613 7,698 4,072 20 4 70 4,166 1 64 576 641 5 375 380
11.4 12.0 8.8 11.8 13.4 10.5 13.9 12.0 12.0 12.7 16.6 10.1 11.0 13.5 13.6 15.2 14.4 14.9 12.5 8.3 9.3 12.2 14.4 12.2 22.0 15.6 10.7 8.0 12.7 10.3 15.3 24.5 17.7 10.5 3.0 1.0 14.4 13.0 9.4 14.8 14.8 9.7 23.4 10.5 10.6 14.5 14.5 5.3
720 2,220 0 5,423 266 8,629 3,170 937 2,897 1,543 4,534 13,081 14,894 3,772 311 6 18,983 5,420 5,292 10,712 592 1,916 10,372 12,880 4,611 33 4,644 353 1,910 4,021 564 6,848 3,775 17 2 61 3,855 1 64 487 552 5 308 313 240 31 3,051 3,322 65 65 3 0 2 83, 889
00000-0-00000000NDco nowa novovo-wannwwo----ooooooooo!!
226 397 719 465 3 468 148 403 176 44 771 278 2 2 7 289 0 0 83 83 o 61 61 14 7 265 286 10 10 0 0 0 8,118
90.0 8.1 90.5 7.8 92.8 5.8 91.7 8.0 5.0 14.3 95.1 89.2 10.5 89.0 10.8 90.7 9.1 95.7 80.3 19.2 93.7 4.8 85.7 14.3 92.2 7.6 84.7 14.6 82.5 17.0 83.6 15.8 83.7 13.6 88.8 10.5 96.2 3.7 94.4 5.3 90.0 9.1 91.7 8.3 90.1 9.1 67.4 28.2 81.3 17.2 95.5 4.2 92.0 7.2 89.0 10.0 92.7 6.8 85.0 10.0 50.0 50.0 87.1 10.0 92.5 6.9 100.0 0.0 100.0 0.0 84.5 14.4 86.1 12.9 100.0 0.0 82.1 16.3 82.4 16.1 93.4 5.4 77.5 17.5 91.9 8.0 91.8 85.5 13.2 85.5 13.2 100.0 0.0
0.3 0.0 0.0 0.0 0.0 0.0 0.8 0.1 0.0 0.1 0.1 0.0 0.1 0.0 0.1 0.1 0.5 0.1 0.1 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.5 0.0 0.0 0.0 0.0
2.0 15.0 14.0 14.0 6.0 17.9 17.8 6.1 12.5 8.4 8.1 11.6 11.6
1.4 0.3 0.3 0.9 0.3 5.0 0.0 2.9 0.4 0.0 0.0 1.0 0.9 0.0 1.6 1.6 1.2 2.5 0.2 0.2 1.3 1.3 0.0
40 3,321 3,618 76 76 3 0 2 92,518
457 FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 MID-ATLANTIC PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
627 5,190 4,259 2,589 483 7,958 1,965 263 1,465 1,030 2,372 7,095 880 1,079 270 2 2,231 4,116 3,333 7,449 428 833 8,062 9,323 2,859 25 2,884 335 1,762 2,498 667 5, 262 2,752 3 0 18 2,773 0 54 274 328 S 261 266 127 0 1,005 1,132 12 12 1 0 6 45,788
652 5,532 4, 259 2,910 543 8,364 2,248 410 1,494 1, 251 2,546 7,949 1,412 1,121 289 8 2,830 4,865 3,628 8,493 594 886 5,950 7,430 3,076 19 3,095 307 1,852 2,920 991 6,070 2,608
4.6 2.5 2.7 4.5 4.7 3.6 4.5 4.8 6.1 4.7 6.4 5.5 4.6 5.4 3.4 6.6 4.8 5.1 5.4 5.2 3.5 4.3 5.6 5.2 3.8 5.3 3.9 3.0 4.7 6.5 4.5 5.4 5.2 9.0
14.3 2.7 2.9 17.5 15.3 9.7 10.4 13.8 10.6 11.9 12.8 11.6 19.6 18.9 7.2 14.6 18.0 10.0 14.7 12.0 9.6 12.9 10.3 10.6 9.6 49.6 9.9 18.2 12.4 13.4 8.6 12.5 9.9
1,056 1,728 0 4,784 724 8,292 2,713 607 2,343 1,604 5,030 12,297 2,542 3,035 245 13 5,835 6,850 7,383 14,233 573 1,514 11, 289 13,376 3,650 53 3,703 744 3,095 5, 300 526 9,665 3,957 6 0 27 3,990 2 52 479 533 14 583 597 207 0 1,219 1,426 29 29 1 0 7 73,984
4.7 5.0 4.1 4.2 4.4 6.3 5.1 7.6 6.1 5.7 8.3 4.9 5.5 7.0 5.2 7.7 6.5 3.8 4.0 5.1 4.9 6.2 4.3 6.1 6.7 5.5 6.9 4.5 6.3 5.5 5.5
12.1 12.9 10.0 9.0 11.5 8.9 10.6 11.0 10.1 16.6 14.9 8.2 18.8 15.3 9.7 13.8 11.8 13.4 11.5 7.5 8.2 11.4 32.8 11.7 16.8 12.1 11.0 8.2 11.7 9.2 8.3
87 17 0 403 72 579 118 45 99 85 392 739 415 395 13 1 824 489 884 1,373 68 132 292 492 279 19 298 120 303 292
949 1,709 0 4,288 638 7, 584 2,582 557 2,237 1,517 4,611 11,504 2,059 2,606 232 12 4,909 6,335 6,411 12,746 488 1,368 10,973 12,829 3, 322 27 3,349 605 2,763 4,983 503 8,854 3,771 6 0 24 3,801 2 52 397 451 12 519 531 189 0 1,176 1,365 25 25 1 0 7 67,956
89.6 8.4 88.1 9.9 91.5 7.0 95.2 4.3 91.8 7.4 95.5 94.6 5.3 91.7 7.8 93.6 6.0 81.0 16.3 85.9 13.0 94.7 92.3 7.7 84.1 14.1 92.5 7.1 86.8 12.0 89.6 9.6 85.2 11.9 90.4 8.7 97.2 2.6 95.9 3.7 91.0 7.6 50.9 35.8 90.4 8.0 81.3 16.1 89.3 9.8 94.0 5.5 95.6 3.2 91.6 7.6 95.3 4.1 100.0 0.0
1.5 1.9 1.3 0.4 0.8 0.3 0.1 0.5 0.4 2.5 1.0 0.0 0.0 1.6 0.4 1.1 0.7 2.1 0.8 0.2 0.4 1.1 7.5 1.2 2.0 0.8 0.5 1.1 0.7 0.5 0.0
0.4 0.0 0.3 0.0 0.0 0.0 0.0 0.1 0.0 0.2 0.2 0.0 0.0 0.2 0.0 0.1 0.1 0.9 0.1 0.0 0.1 0.3 5.7 0.4 0.5 0.1 0.0 0.0 0.1 0.2 0.0
88.9 95.3 100.0 100.0 82.9 84.6 85.7 89.0 88.9 91.3
11.1 4.1 0.0 0.0 11.5 10.3 14.3 8.7 8.9 8.7
0.0 0.5 0.0 0.0 4.2 3.8 0.0 1.5 1.5 0.0
0.0 0.2 0.0 0.0 1.5 1.3 0.0 0.7 0.7 0.0
4.5 7.4 6.0 10.0 13.7 22.5 13 22.5
96.5 95.7 86.2 86.2 100.0
5,370 FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 SOUTHEASTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
11.0 12.9 8.9 8.0 9.1 6.0 10.7 6.6
0.5 1.0 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.1
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 9B0 990 999
470 5, 156 4,741 4,992 439 10,642 3,525 402 1,725 1,352 4,957 11,961 1,299 1,353 318 5 2,975 6,940 5,782 12,722 211 619 7,209 8,039 4,045 63 4,108 242 3,495 2,580 1,122 7,439 3,284 23 0 6 3,313 0 4 984 988
493 6,190 4,741 4,929 444 10,607 3,177 392 1,585 1,671 4,414 11, 239 1,335 1,324 296 4 2,959 7,297 5,874 13,171 220 605 6,111 6,936 4,139 58 4,197 307 3,179 2,424 1,034 6,944 3,837 19 0 4 3,860 0 3 1,065 1,068 4 380 384
3.1 5.1 5.2 2.9 5.4 4.1 3.5 3.8 3.8 4.3 4.3 4.0 3.8 5.1 3.3 6.8 4.3 5.2 4.8 5.0 3.8 3.7 3.9 3.9 3.5 2.6 3.5 3.0 3.2 3.9 3.1 3.5 4.8 3.0
9.2 5.1 5.3 12.5 10.0 9.0 8.0 12.4 5.8 11.6 6.0 7.6 18.0 18.8 9.1 11.0 17.4 8.3 13.9 10.8 10.3 9.7 6.8 7.2 7.9 17.0 8.1 15.6 8.6 6.9 12.4 8.9 8.1 3.9
566 2,124 0 6,314 412 9,416 3,928 675 1,494 2,143 4,524 12,764 2,824 3,518 326 2 6,670 8,873 11,259 20, 132 350 870 6,714 7,934 4,270 47 4,317 SB2 4,152 2,386 1,596 8,716 3,804 13 0 8 3,825 0 1 1,015 1,016 3 756 759 250 2 1,395 1,647 70 70 0 0 1 77,267
3.7 4.0 3.6 4.1 4.1 3.9 5.9 9.4 5.2 2.5 7.7 3.9 8.2 *6.3 3.4 3.6 3.4 3.4 4.3 2.4 4.3 4.4 3.7 3.9 3.3 3.7 4.5 2.8
14.4 13.9 8.6 2.5 13.9 7.1 13.5 10.7 14.4 9.7 6.1 6.9 10.3 21.4 10.4 19.9 9.8 7.3 8.5 9.6 7.8 6.8
523 2,121 0 5,684 362 8,690 3,737 637 1,459 1,991 4,363 12,187 2,319 3,050 312 2 5,683 8,608 9,565 18,173 299 804 6, 508 7,611 3,928 34 3,962 433 3,852 2,299 1,504 8,088 3,673 12 0 6 3,691 0 1 924 925 2 649 651 211 2 1,317 1,530 64 64 0 0 1 71,256
31 3 0 495 43 572 184 38 34 147 154 557 493 458 11 0 962 257 1,624 1,881 39 65 188 292 295 12 307 116 275 79 78 548 126 1 0 2 129 0 0 76 76 0 84 84 28 0 72 100 6 6 0 0 0 5,514
94.4 97.7 92.9 96.4 95.5 82.1 86.7 95.7 100.0 85.2 97.0 85.0 90.3 85.4 92.4 96.9 95.9 92.0 72.3 91.8 74.4 92.8 96.4 94.2 92.8 96.6 92.3
7.8 10.4 6.1 4.7 5.6 2.3 6.9 3.4 4.4 17.5 13.0 3.4 0.0 14.4 2.9 14.4 9.3 11.1 7.5 2.8 3.7 6.9 25.5 7.1 19.9 6.6 3.3 4.9 6.3 3.3 7.7
1.7 0.7 1.2 0.2 0.0 0.1 0.2 0.1 0.1 0.3 0.3 0.6 0.0 0.3 0.1 0.5 0.3 2.9 0.0 0.2 0.3 0.9 2.1 0.9 4.5 0.5 0.3 0.8 0.8 0.1 0.0
0.3 0.0 0.1 0.0 0.1 0.1 0.6 0.1 0.0 0.1 0.2 0.0 0.2 1.2 0.1 0.0 0.1 0.1 0.0 0.0
100.0 91.0 91.0 66.7 85.8 85.8 84.4 100.0 94.4 92.9 91.4
0.0 7.5 7.5 0.0 11.1 11.1 11.2 0.0 5.2 6.1 8.6 8.6
0.0 0.9 0.9 0.0 1.7 1.7 4.0 0.0 0.3 0.9 0.0 0.0
0.0 0.6 0.6 33.3 1.3 1.4 0.4 0.0 0.1 0.2 0.0 0.0 .
7.1 FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 GREAT LAKES PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
120 1 30 135 145 155 TOTAL 210
954 5,764 4,842 4,161 456 10,413 2,663
895 5,970 4,842 3,897 464 10,098 2,693 544 1,722 1,038 2,766 8,763 1,429 1,938 611
3.9 3.2 3.2 3.7 4.2 3.5 4.1 4.2 4.6 4.7 4.7 4.5 4.5 4.6 3.8 5.0 4.4 4.4
3.9 4.3 3.2 3.4 3.6 3.6 3.3 4.6 3.8 4.9 6.2 3.9 1.0 5.4 4.1 5.9 4.4
1,847 1,239 3,264 9,551 1,913 1,884 601 5 4,403 7,271 2, 403 9,674 451 1, 358 9,244 11,053 4,728 130 4,858 476 2,302 2,641 931 6,350 4,234 2
230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
12.1 3.3 3.4 15.5 12.1 9.4 8.5 11.3 7.2 11.8 11.3 9.8 15.7 12.6 8.4 13.6 13.4 12.3 9.6 11.6 17.2 8.0 7.4 7.9 9.1 11.5 9.2 13.4 10.8 10.9 7.8 10.6 5.2 9.5 5.8 20.0 5.2 11.8 12.5 7.6 9.3 4.0 12.6 12.6 9.2 1.0 8.3 8.4 4.2 4.2
1,170 2,575 0 5,629 481 9,855 3, 274 898 1,827 1,529 3,717 11,245 2,933 3,518 569 3 7,023 13,098 3,055 16,153 576 1,457 10,148 12,181 3,788 48 3,836 605 2,710 2,877 873 7,065 2,961 8
1,255 2,582 0 6,258 551 10,646 3,368 932 1,859 1,575 3,862 11,596 3,257 3,686 574 3 7,520 13, 582 3, 288 16,870 657 1,521 10,237 12,415 4,133 61 4,194 786 2,909 2,897 939 7,531 3,044 9 1 24 3,078 232 2 377 611 0 415 415 115 0 3,817 3,932 24 24 0 0 1 78,833
3,982 8,595 2,456 11,051 397 1,314 9,500 11,211 4,379 133 4,512 470 2,116 1,564 889 5,039 4,310 7 3 5 4,325 189 2 290 481 1 272 273 88 1 2,804 ?,893 11 11 0 0 3 60,895
14 11 20 31 15 10 6 31 71 2 73 35
11.2 12.6 .8.9 7.2 8.2 6.0 8.9 8.1 7.6 12.5 10.3 5.6 1.0 10.9 7.9 10.7 8.5 14.8 8.4 5.1 6.0 12.2 19.2 12.3 21.1 10.2 7.9 9.7 10.4 6.1 13.4 36.0 28.8 6.3 18.5 1.0 8.3 12.2
4.4 2.5 3.5 5.0 4.7 3.6 3.1 3.6 2.9 4.3 6.0 5.1 5.0 3.2 1.0 1.0 3.0 3.2 4.1 12.5 3.9 4.0 3.5 2.8 2.8 4.1 1.0 4.3 4.3 1.8 1.8
54 6 0 518 62 640 91 34 27 46 130 328 311 163 5 0 479 470 206 676 55 51 81 187 227 10 237 113 175 20 39 347 72 0 1 5 78 32 0 15 47 0 66 66 19 0 97 116 2
2.7 3.0 3.1 7.0 8.3 7.0 5.5 4.2 3.5 4.8 4.2 2.8 3.2 1.0 6.8 2.9 4.8 1.0 3.8 4.2
89.9 8.3 87.3 11.3 92.6 6.0 97.2 2.7 96.4 3.6 98.3 1.5 97.1 2.9 96.2 3.4 97.0 2.8 90.1 9.5 95.4 4.4 99.1 0.9 100.0 0.0 93.4 6.4 96.4 3.5 92.9 6.3 95.7 4.0 87.7 8.4 95.8 3.4 99.1 0.8 98.1 1.5 91.7 5.5 78.7 16.4 91.5 5.7 77.0 14.4 93.2 6.0 99.3 0.7 93.0 4.2 93.8 4.6 97.3 2.4 88.9 0.0 0.0 100.0 66.7 20.8 97.0 2.5 80.2 13.8 100.0 0.0 95.5 4.0 89.7 7.7
1.4 0.9 1.1 0.0 0.0 0.1 0.0 0.3 2.1 0.3 0.1 0.0 0.0 0.2 0.1 0.6 0.2 2.3 0.7 0.1 0.2 1.7 3.3 1.7 4.5 0.6 0.0 1.6 0.9 0.2 0.0 0.0 4.2 0.2 2.6 0.0 0.3 1.1
0.3 0.5 0.3 0.1 0.0 0.2 0.0 0.1 0.1 0.1 0.0 0.0 0.0 0.1 0.0 0.2 0.1 1.7 0.2 0.0 0.1 1.1 1.6 1.1 4.2 0.2 0.0 1.3 0.7 0.2 11.1 0.0 8.3 0.3 3.4 0.0 0.3 1.5
3 4,243 199 2 290 491 2 282 284 113 1 3,577 3,691 13 13 0 0 5 63,247
16 2,985 186 2 360 548 0 320 320 93 0 3,715 3,808 19 19 0 0 1 75,039
0.1 0.0 0.1 0.1 0.0 12.5 0.0 12.5
Page 14
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 MID-AMERICA PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
9.8 3.2 3.4 13.0 12.0 8.2 10.1 12.5 6.4 12.7 9.2 9.4 18.9 16.7 9.7 19.8 16.8 9.9 12.8 11.0 12.3 11.4 10.0 10.2 9.8 10.1
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
603 6,991 5,386 4,394 659 11,042 3,519 573 3,150 2,115 5,046 14, 403 1,584 2,838 505 3 4,930 6,635 5, 222 11,857 312 1,006 8,864 10,182 4,458 194 4,652 450 2,874 2,344 955 6,631 3,816 68 3 27 3,914 0 4 689 693 0 474 474 646 1 1,489 2,136 56 56 3 0 2 69,713
674 2, 353 0 5,565 650 9,242 4,701 1,065 3,023 2,564 7,012 18,365 4,210 7,695 572 4 12,481 7,813 10,393 18, 206 418 1,556 12,055 14,029 5,766 179 5,945 979 4,666 4,545 1,112 11, 302 4,440 49 4 62 4,555 1 1 938 940 0 873 873
682 2.7 7,213 3.1 5,386 3.2 4,752 2.6 635 2.7 11,455 2.9 3,746 3.9 699 4.2 3,603 4.1 2,018 4.5 5,094 6.2 15, 160 4.8 2,120 4.9 2, 498 5.5 587 4.5 5 10.6 5, 210 5.1 8,863 4.9 5,178 5.0 14,041 4.9 370 2.9 1,052 7,674 5.3 9,096 5,044 3.7 209 5.1 5,253 3,8 440 4.3 3,123 4.6 3,215 5.9 934 4.6 7,712 5.1 4,189 4.8 67 3.1 1.0 41 4.9 4, 301 4.8 3 8.7 1.0 785 3.4 791 3.4 0 456 3.0 456 3.0 687 5 4.8 2,023 4.8 2,715 4.7 39 39 7.1 2 1.5 1 3 3.3 74,903 4.5
4.3 4.3 3.5 5.8 5.1 5.3 4.7 7.1 6.0 8.7 10.54.9 10.5 9.6 5.6 10.9 8.7 3.8 4.8 5.3 5.2 7.2 11.7 7.3 6.3 6.1 7.3 7.1 6.7 5.5 8.4 8.5 8.9 5.6 18.0 1.0 5.6 5.6
9.9 11.4 7.8 10.5 10.5 7.3 9.6 9.2 9.3 16.5 14.5 8.0 20.3 14.9 10.9 15.2 13.4 11.2 10.6 7.5 8.0 12.5 18.3 12.7 14.2 11.1 11.5 10.8 11.5 9.3 10.5 8.8 31.5 9.6 18.0 1.0 11.0 11.0
625 2,349 0 5,082 589 8,645 4,366 999 2,946 2,357 6,669 17,337 3,436 6,795 549 2 10,782 7,275 8,834 16,109 384 1,438 11,744 13,566 5,196 146 5,342 836 4,316 4,295 1,011 10,458 4,199 39 4 38 4,280 1 1 871 873 0 750 750 727
0 399 47 486 326 64 75 206 335 1,006 744 884 23 2 1,653 520 1,515 2,035 25 114 298 437 511 27 538 134 340 246 84 804 228 10 0 16 254 0 0
91.3 90.6 93.5 92.9 93.8 97.5 91.9 95.1 94.4 81.6 88.3 96.0 50.0 86.4 93.1 85.0 88.5 91.9 92.4 97.4 96.7 90.1 81.6 89.9 85.4 92.5 94.5 90.9 92.5 94.6 79.6 100.0 61.3 94.0 100.0 100.0 92.9 92.9
7.2 7.2 5.3 6.9 6.0 2.5 8.0 4.8 5.5 17.7 11.5 4.0 50.0 13.2 6.7 14.6 11.2 6.0 7.3 2.5 3.1 8.9 15.1 9.0 13.7 7.3 5.4 7.6 7.1 5.1 20.4 0.0 25.8 5.6 0.0 0.0 6.4 6.4
1.3 1.7 1.0 0.1 0.2 0.1 0.0 0.1 0.1 0.6 0.2 0.0 0.0 0.3 0.2 0.4 0.3 1.9 0.3 0.1 0.2 0.6 2.8 0.7 0.8 0.2 0.1 1.0 0.3 0.2 0.0 0.0 8.1 0.4 0.0 0.0 0.6 0.6
0.2 0.5 0.2 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.2 0.0 0.0 0.0 0.4 0.6 0.4 0.1 0.0 0.0 0.5 0.1 0.0 0.0 0.0 4.8 0.1 0.0 0.0 0.1 0.1
12.9 12.9 14.5 7.2 9.6 10.8 12.6 12.6 1.5 6.0 10.3 10.5
3.6 3.6 10.2 7.0 6.6 7.5 11.6 11.6 1.0 2.0 4.5 6.8
15.3 15.3 15.3 11.3 10.6 11.9 15.1 15.1 2.0 21.0 4.5 11.1
3 2, 409 3,318 103 103 1 1 2 99, 363
60 0 93 93 148 0 125 273 12 12 0 0 0 7,651
2,282 3,012 86 86 1 1 2 91,244
85.9 85.9 80.2 100.0 94.7 90.8 83.5 83.5 100.0 100.0 100.0 91.8
10.7 10.7 16.3 0.0 5.2 8. 11.7 11.7 0.0 0.0 0.0 7.7
2.3 2.3 3.0 0.0 0.1 0.9 3.9 3.9 0.0
1.1 1.1 0.4 0.0 0.0 0.1 1.0 1.0 0.0 0.0
0.1 FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 WESTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
120 1 30 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830
211 5,009 4,541 2,834 503 8,089 2,479 432 1,539 1,211 1,447 7,108 1,638 2,414 228 1 4,281 6,539 1,955 8,494 531 831 4,150 5,512 3,969 126 4,095 282 2,382 1,804 791 5,259 2,883 2 2 0 2,887 3 6 283 292 17 277 294 208 145 1,136 1,489 49 49 0 1 4 46,942
260 5,218 4,541 2,987 656 8,444 2,532 486 1,659 1,344 1,638 7,659 3,341 2,275 284 5 5, 905 4,660 2,183 6,843 518 925 4,490 5,933 3,948 117 4,065 330 2,794 2,502 785 6,411 3,218 0 1 0 3,219 1 0 331 332 21 256 277 276 144 1,452 1,872 90 90 1 1 2 50, 111
5.2 16.3 3.8 3.9 4.0 4.0 19.1 4.7 15.9 4.6 10.7 5.9 24.3 5.8 26.9 8.8 17.1 6.5 33.0 7.6 16.2 7.0 22.7 6.5 47.8 5.2 29.1 6.8 34.2 7.0 33.8 6.0 39.9 8.4 21.8 4.5 17.0 7.2 20.3 3.2 11.8 6.1 28.6 8.7 17.6 7.8 18.8 5.1 18.2 5.3 23.9 5.1 18.4 3.8 24.5 6.7 22.6 10.1 19.9 4.7 15.2 7.6 20.7 6.9 11.5
319 1,967 0 5,253 838 8,377 6,378 1,432 2,857 4, 208 3,097 17,972 10,061 8,685 845 6 19,597 25, 291 4,432 29,723 815 2,633 7,928 11,376 7,496 117 7,613 842 7,247 4,799 1,000 13,888 4,010 8 8 25 4,051 2 20 1,054 1,076 58 811 869 217 291 3,319 3,827 84 84 0 0 11 118,464
4.2 4.3 3.6 12.0 12.7 10.0 13.8 10.5 11.9 11.7 12.5 14.3 14.3 12.2 12.5 11.6 12.4 4.5 8.3 8.3 8.1 9.3 7.6 9.3 6.2 10.4 9.6 7.2 9.6 7.2 14.3 8.6 1.8 7.2 2.0 9.3 14.8 14.6 4.8 4.9 4.9 7.2 4.9 12.1 11.2 5.5 5.5
251 1,967 0 4,475 210 7,403 3,840 778 2,235 2,102 2, 305 11,260 4,099 5,660 541 1 10,301 19,046 3,093 22,139 661 1,712 6,450 8,823 5, 296 72 5,368 498 4,386 3,862 747 9,493 3,371 4
14.1 15.4 11.4 24.0 26.3 16.4 27.5 18.2 22.8 35.4 22.7 26.2 38.3 29.4 19.1 21.4 19.5 16.9 23.7 15.5 17.5 20.2 24.7 20.3 28.5 24.4 17.3 21.7 22.0 13.6 35.0 24.4 11.8 13.7 3.0 36.4 29.2 29.3 37.1 23.9 24.8 24.7 12.9 21.7 21.2 13.9 13.9
54 0 0 671 107 832 2,241 570 560 1,982 719 6,072 4,450 2,697 261 5 7,413 5,723 1,160 6,883 116 750 1,343 2,209 1,865 36 1,901 245 2,500 848 151 3,744 553 2 2 1 558 0 12 396 408 16 212 228 33 16 968 1,017 10 10 0 0 4 31 , 279
1,376 304 37 0 1,717 494 154 648 32 152 127 311 284 9 293 72 321 84 $8 535 78 2 0
1.5 2.5 1.3 4.3 5.4 2.0 2.7 2.1 3.3 13.7 3.5 4.4 0.0 8.8 2.0 3.5 2.2 3.9 5.8 1.6 2.7 3.8 7.7 3.8 8.6 4.4 1.8 5.8 3.9
85.2 12.8 84.7 12.8 88.4 9.9 60.2 35.1 54.3 39.8 78.2 19.6 50.0 47.1 74.4 23.2 62.7 33.8 40.7 44.2 65.2 31.1 64.0 30.9 16.7 83.3 52.6 37.8 75.3 22.6 69.8 26.2 74.5 23.2 81.1 14.2 65.0 28.5 81.4 16.9 77.6 19.4 70.7 24.9 61.5 30.8 70.5 25.0 59.1 29.1 60.5 34.5 80.5 17.7 74.7 15.1 68.4 27.0 84.1 13.8 50.0 25.0 75.0 25.0 96.0 4.0 84.1 13.8 100.0 0.0 30.0 60.0 53.7 37.6 53.3 37.9 46.6 27.6 66.1 26.1 64.8 26.2 71.4 15.2 91.8 5.5 68.0 29.2 70.0 26.6 85.7 11.9 85.7 11.9
0.5 0.0 0.4 0.3 0.4 0.2 0.3 0.2 0.3 1.4 0.3 0.7 0.0 0.8 0.1 0.6 0.2 0.7 0.7 0.1 0.3 0.7 0.0 0.7 3.2 0.6 0.1 4.4 0.8 0.2 0.0 0.0 0.0 0.2
TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
24 3, 405 2 6 566 574 27 536 563 155 267 2,258 2,680 72 72 0 0 6 82,087
2 82 84 13 41 54 18 5 80 103
30.1 30.0 23.5 30.0 29.5 15.8 21.6 21.7 20.8 17.5 17.5 5.0 1.0 35.0 20.8
25.0 0.0 0.0 2.0 0.0 10.0 7.8 7.8 22.4 5.1 6.2 8.3 1.7 2.4 2.7 2.4
0.0 0.9 0.9 3.4 2.7 2.8 5.1 1.0 0.4 0.7 0.0 0.0
0.0 0.5 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 GREAT LAKES PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
1,661 5,846 6,072 3,480 731 11,944 2,219 740 1,084 2,244 2,851 9,138 4,235 1,441 364 32 6,072 8,484 2,686 11,170 344 988 3,826 5,158 4,403 115 4,518 442 2,356 435 926 4,159 3,795 2 9 20 3,826 148 5 367 520 0 392 392 1,570 0 2,671 4,241 12 12 1 0 0 59,796
2,080 7,305 6,072 3,191 1,053 12,396 2,196 814 1,167 1,478 2,824 8,479 3,694 1,336 460 60 5,550 8,808 2,769 11,577 408 1,172 3,789 5, 369 4,047 112 4,159 495 2,672 379 713 4,259 3,233 5 12 38 3,288 143 6 421 570 0 349 349 232 0 3,390 3,622 22 22 2 0 1 58,261
2.9 4.0 4.0 2.4 3.5 3.4 3.2 3.5 3.0 2.7 3.5 3.2 3.1 3.3 3.4 4.3 3.2 3.5 3.2 3.5 2.4 3.0 2.7 2.7 3.1 1.8 3.1 2.7 3.4 2.8 2.0 3.0 2.4 7.2 5.3 6.4 2.5 3.1 3.5 3.2 3.2
11.6 4.2 4.2 9.5 12.7 7.5 6.6 9.4 5.3 7.7 9.2 7.8 10.2 9.3 6.9 22.5 9.9 8.5 8.3 8.4 11.3 7.5 4.8 5.9 7.2 14.3 7.4 13.9 9.0 6.4 5.4 8.7 4.3 11.8 6.4 8.9 4.4 9.3 8.0 8.1 8.4
2,220 2,555 0 3,716 990 9,481 2,096 939 807 1,865 3,288 8,995 5,472 1,847 283 70 7,672 10,488 2,838 13,326 475 985 2,352 3,812 3,964 56 4,020 725 2,588 331 607 4,251 2,206 3 9 50 2,268 206 3 365 574 0 463 463 1,588 2 2,113 3,703 17 17 0 0 0 58, 582
3.4 7.0 3.3 2.7 3.5 2.5 2.1 3.2 2.8 2.9 3.8 3.9 3.0 3.2 2.9 3.9 3.1 2.8 2.1 2.3 2.3 3.5 5.3 3.6 4.5 3.4 2.2 3.6 3.5 2.1 4.3 7.1 6.6 2.2 6.3 1.0 2.7 4.0
216 10 0 224 157 607 33 28 5 23 58 147 174 41 3 26 244 123 116 239 37 26 40 103 146 7 153 100 111 3
8.3 18.8 8.8 5.5 7.1 4.9 4.4 6.5 5.7 7.4 7.1 5.3 17.4 7.4 6.9 8.4 7.2 12.3 7.2 5.2 6.6 7.5 21.1 7.7 19.7 9.2 4.9 7.5 10.4 4.6 10.0 9.0 9.2 4.7 17.8 8.7 8.0 11.5
1,921 2,545 0 3,453 776 8,695 62 910 801 1,841 3,228 8,842 5,293 1,803 280 44 7,420 10, 365 2,705 13,070 427 955 2, 303 3,685 3,786 42 3,828 571 2,453 327 568 3,919 2,160 3 9 50 2,222 160 3 349 512 0 374 374 1,584 2 2,066 3,652 13 13 0 0 0 56, 232
14 14 7 4 6 17 19 5 24 36 21 1 10 68
92.9 6.0 78.4 15.9 91.7 6.4 98.4 1.6 96.9 3.0 99.3 0.6 98.7 1.2 98.2 1.8 98.3 1.6 96.7 3.2 97.6 2.2 98.9 1.1 62.9 37.1 96.7 3.2 98.B 1.2 95.3 4.1 98.1 1.8 89.9 7.8 97.0 2.6 97.9 1.7 96.7 2.7 95.5 3.7 75.0 12.5 95.2 3.8 78.8 13.8 94.8 4.3 98.8 0.9 93.6 4.4 92.2 5.7 97.9 1.6 100.0 0.0 100.0 0.0 100.0 0.0 98.0 1.6 77.7 16.5 100.0 0.0 95.6 2.5 89.2 7.5
0.1 0.1 0.1 0.2 0.0 0.0 0.1 0.0 0.5 0.1 1.5 0.4 0.3 0.4 0.5 8.9 0.6 5.0 0.8 0.3 1.6 1.6 0.4 0.0 0.0 0.0 0.4 3.9 0.0 1.9 2.6
0.0 0.1 0.0 0.8 0.0 0.1 0.2 0.3 3.6 0.4 2.5 0.1 0.0 0.3 0.5
0.0 0.0 0.0 0.1 1.9 0.0 0.0 0.7
2.8 2.8 1.2 5.0 2.7 2.1 12.4 12.4
15.9 15.9 1.4 9.0 7.4 4.8 15.9 15.9
80.8 14.5 80.8 14.5 99.7 0.2 100.0 0.0 97.8 1.9 98.6 1.2 76.5 23.5 76.5 23.5
3.7 3.7 0.1 0.0 0.1 0.1 0.0 0.0
1.1 1.1 0.0 0.0 0.2 0.1 0.0 0.0
0.2 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 MID-AMERICA PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
X OF PENDINGS CAT1 CAT2 CAT3 CAT4
3.0 4.2 4.0 2.5 5.3 3.8 3.2 3.6 3.2 3.3 4.2 3.5 3.3 3.8 4.4 2.6 3.5 4.2 3.9 4.1 2.6 3.8
55 1 0 28 42 126 6 1 3 7 8 25 24
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
1,110 8,098 5,334 4,292 2,850 13,586 5,827 932 2,741 2,640 4,861 17,001 5, 884 1,512 891 10 8,297 5,408 5,754 11,162 417 1,076 9,824 11,317 5,530 260 5,790 480 2,984 3,231 1,163 7,858 4,458 3 0 79 4,540 8 0 987 995 0 428 428 577 3 1,173 1,753 27 27 0 0
1,805 9,202 5,334 3,826 3,288 14,253 5,486 920 2,691 2,895 4,893 16,885 4,978 1,338 1,216 5 7,537 5,947 5,691 11,638 483 1,143 9,097 10, 723 5,312 260 5,572 542 3,350 2,901 740 7,533 4,026 5 0 108 4,139 10 2 965 977 0 368 368 715
13.8 4.4 4.2 10.1 10.1 8.4 7.3 12.5 5.4 8.4 8.1 7.7 10.6 10.1 8.7 18.0 10.2 10.6 11.0 10.8 10.5 9.5 6.2 6.8 9.7 12.4 9.8 14.8 9.8 8.1 7.8 9.3 6.9 9.2
1,588 3,668 0 4, 343 1,372 10,971 5,904 1,246 2,008 3,484 5,133 17,775 7,234 2,025 830 11 10,100 6,509 7,223 13,732 598 1,236 9,002 10,836 5,767 241 6,008
3.2 5.5 3.1 3.7 3.7 3.5 3.3 4.5 3.8 4.0 5.8 4.6 3.5 4.4 3.9 6.0 5.0 3.3 3.1 3.8 3.7 4.2 4.4 4.2 3.9 4.3 4.1 3.0 4.0 4.3 17.6 9.0 6.1 4.4 13.0 5.3 3.4 3.5
8.1 15.8 8.3 7.5 8.3 5.9 8.0 7.8 7.5 9.5 9.7 8.1 10.7 9.4 9.0 11.4 10.3 12.0 8.5 6.1 6.7 9.7 10.4 9.7 14.5 10.0 7.6 6.1 9.0 7.8 18.9 9.0 8.4 7.8 15.3 10.3 9.1 9.2
1,898 3,679 0 4,611 1,635 11,823 6,086 1,300 2,058 3,562 5,313 18,319 7,764 2,136 840 13 10,753 6,789 7,878 14,667 656 1,298 9,124 11,078 6,173 260 6,433 864 3,761 3,404 1,135 9,164 4,037 10 1 88 4,136 8 3 1,117 1,128 0 763 763 748 3 1,675 2,426 42 42 1 0 0 90,733
241 10 0 235 211 697 173 53 47 71 171 515 506 105 10 2 623 277 605 882 44 54 114 212 359 16 375 123 241 98 43 505 184 3 0 5 192 0 0 49 49 0 58 58 39 0 96 135 3 3 0 0
94.2 83.9 92.8 97.0 95.8 97.6 97.8 96.6 97.0 93.2 94.8 98.8 84.6 93.9 95.9 91.7 93.6 91.2 95.2 98.7 97.8 93.4 92.7 93.4 83.6 93.1 96.8 95.8 93.9 95.1 70.0 100.0 92.0 95.0 87.5 100.0 94.4 94.4
5.1 12.9 5.9 2.8 4.1 2.3 2.0 3.2 2.8 6.5 4.9 1.2 15.4 5.8 4.1 7.7 6.0 6.7 4.2 1.2 1.9 5.8 6.2 5.8 14.2 6.4 2.9 3.8 5.5 4.6 30.0 0.0 5.7 4.6 0.0 0.0 4.4 4.3
0.6 2.6 1.1 0.1 0.1 0.1 0.2 0.2 0.1 0.3 0.2 0.0 0.0 0.3 0.0 0.6 0.3 1.7 0.5 0.1 0.2 0.6 0.8 0.6 1.9 0.4 0.2 0.2 0.5 0.2 0.0 0.0 2.3 0.3 0.0 0.0 1.0 1.0
0.1 0.6 0.2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.1 0.0 0.1 0.1 0.4 0.1 0.3 0.1 0.1 0.3 0.1 0.1 0.0 0.0
3.6 3.9 4.5 3.9 3.3 3.6 3.9 3.3 3.7 3.6 9.2
14.7 7.1 4.7 10.0 10.4 10.3
3,502 3,296 1,087 8,607 3,840 7 1 81 3,929 7 3 1,055 1,065 0 678 678 699 3 1,578 2,280 38 38 1 0 0 86,020
3.1 3.1 3.9 4.2 4.2 4.1 4.7 4.7
15.2 15.2 13.2 13.0 9.6 10.8 11.5 11.5
2.4 2.4 4.0 1.7 5.2 4.8 7.6 7.6 8.0
1,412 2,133 22 22 0 0 4 80,361
13.5 13.5 9.5 3.0 9.7 9.6 11.6 11.6 9.0
88.9 88.9 93.4 100.0 94.2 94.0 90.5 90.5 100.0
7.6
2.0 2.0 0.9 0.0 0.1 0.3 2.4 2.4 0.0
1.6 1.6 0.4 0.0 0.0 0.1 0.0 0.0 0.0
0.1 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 WESTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
335 4,815 3,981 1,977 874 7,167 1,939 568 1,206 1,201 1,975 6,889 2,875 1,179 255 4 4,313 4,959 2,392 7,351 304 643 2,057 3,004 4, 208 168 4,376 368 2,430 1,641 360 4,799 2,733 0
737 4,971 3,981 1,492 817 7,027 1,740 452 1,158 1,039 1,761 6,150 2,524 972 350 4 3,850 5,328 2,344 7,672 293 615 1,786 2,694 3,792 124 3,916 357 2,633 1,512 218 4,720 2,422 0
4.5 3.2 4.3 4.2 3.2 3.3 3.4 3.4 4.0 3.5 3.3 3.3 4.8 2.5 3.4 4.3 3.1 3.9 2.9 3.7 3.7 3.6 3.1 2.0 3.1 2.6 3.4 3.9 2.8
16.8 4.5 4.7 11.7 14.4 8.6 10.7 12.1 6.9 13.2 8.8 10.0 14.4 12.5 18.6 13.0 14.3 21.5 10.3 18.1 16.8 13.9 8.1 10.3 9.3 9.6 9.4 16.6 14.0 9.0 7.9 12.3 5.4
940 4.3 2,515 1.7 0 2,622 2.4 1,292 3.9 7,369 2.7 3,177 3.6 1,236 3.9 1,354 3.0 2,282 3.5 2,602 3.5 10,651 3.5 5,855 3.7 2,417 4.6 534 4.5 5. 8.8 8,811 4.0 15,887 4.8 3,623 4.2 19,510 4.7 618 2.7 1,355 3.7 2,505 3.0 4,478 3.2 5,085 3.7 105 2.5 5,190 3.7 4.5 5,415 3.6 2,319 3.0 463 7.0 9,032 3.7 2,061 2.6 3 35.0
7.8 15.4 8.7 10.5 11.1 7.1 11.8 7.8 9.8 12.8 11.1 14.1 17.2 12.4 14.0 11.8 13.6 16.8 12.7. 7.7 10.5 10.3 8.5 10.2 20.0 13.6 8.6 11.4 12.8 6.7 56.3
728 2,515 0 2,480 1,073 6,796 2,953 1,168 1,301 2,107 2,491 10,020 5,180 2,254 453 4 7,891 13,916 3,295 17,211 507 1,211 2,379 4,097 4,664 95 4,759 614 4,686 2,210 403 7,913 1,963 0
163 0 0 120 176 459 222 67 51 173 111 624 641 156 80 1 878 1,970 303 2,273 81 132 116 329 391 6 397 167 675 103 41 986 92 2
94.6 83.0 92.2 92.9 94.5 96.1 92.3 95.7 94.1 88.5 93.3 84.8 80.0 89.6 87.6 90.9 88.2 82.0 89.4 95.0 91.5 91.7 90.5 91.7 73.5 86.5 95.3 87.0 87.6 95.2 0.0
4.6 13.6 6.2 7.0 5.4 3.8 7.6 4.3 5.9 10.9 6.5 15.0 20.0 10.0 12.4 8.4 11.7 13.1 9.7 4.6 7.3 7.7 5.7 7.6 20.0 12.5 4.4 8.9 10.9 4.5 66.7
0.8 2.5 1.2 0.0 0.1 0.1 0.1 0.0 0.1 0.5 0.3 0.2 0.0 0.4 0.0 0.5 0.1 3.4 0.7 0.4 0.9 0.5 3.8 0.5 4.7 0.9 0.3 3.0 1.2 0.1 33.3
0.1 0.9 0.3 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.1 0.0 0.2 0.0 1.5 0.1 0.0 0.3 0.1 0.0 0.1 1.8 0.1 0.0 1.1 0.3 0.1 0.0
7 2,740 0 0 316 316 20 175 195 254 1 1,535 1,790 64 64 4 0 0 42,392
111 2,533 0 1 346 347 26 185 211 284 0 1,252 1,536 62 62 1 0 2 40,056
2.0 29.0 4.0 15.3 4.0 15.3 4.6 16.2 3.2 15.0 3.4 15.1 1.7 19.0
329 2,393 1 2 809 812 64 296 360 1,267 3 2,349 3,619 65 65
32.9 46.0 6.8 12.2 11.0 11.0 11.5 19.5 4.4 13.4 4.4 13.4 6.5 26.3 3.2 17.8 3.8 19.3 18.2 27.5 17.3 20.7 3.1 8.4 16.0 2.5 7.2 2.5 7.2 1.0 1.0
38 2,001 1 2 731 734 43 227 270 655 2 2,189 2,846 63 63 3 0 4 64,608
264 358 0 0 74 74 12 58 70 569 1 155 725 1 1 0 0
11.6 83.6 100.0 100.0 90.4 90.4 67.2 76.7 75.0 51.7 66.7 93.2 78.6 96.9 96.9 100.0
80.2 15.0 0.0 0.0 9.1 9.1 18.8 19.6 19.4 44.9 33.3 6.6 20.0 1.5 1.5 0.0
8.2 1.3 0.0 0.0 0.4 0.4 10.9 2.4 3.9 3.2 0.0 0.2 1.2 1.5 1.5 0.0
0.0 0.1 0.0 0.0 0.1 0.1 3.1 1.4 1.7 0.2 0.0 0.0 0.1 0.0 0.0 0.0
Page 15
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 SOUTHEASTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
4.1 3.3 3.4 3.6 3.7 3.1 3.7 4.4 3.8
TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL
11.1 12.1 9.0 7.3 7.2 5.8 7.0 6.8 7.0 14.5 15.8 8.6 1.5 9.2
90.5 7.7 89.5 8.5 92.5 6.0 97.9 2.0 98.7 1.3 98.2 1.8 98.5 1.5 96.5 3.4 97.8 2.1 87.9 12.1 83.2 16.4 97.4 2.6 100.0 0.0 92.5 7.4
1.5 1.6 1.2 0.2 0.0 0.0 0.0 0.2 0.1 0.1 0.3 0.0 0.0 0.1
0.3 0.3 0.3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.1
765 4,534 4,084 4,720 363 9,932 3, 247 1,540 1,289 2,144 4,459 12,679 1,962 503 04 4,957 7,506 1 6,425 6,426 257 533 7,408 8,198 4,227 56 4,283 316 3, 228 2,374 1,099 7,017 4,429 24 0 2 4,455 0 4 1,091 1,095 0 391 391 1,126 310 485 1,921 30 38 0 0
3.1 3.8 3.7 2.7 3.5 3.2 3.8 3.8 3.6 4.3 4.7 4.2 3.7 3.5 3.6 1.3 3.2 1.0 4.0 4.0 3.9 3.5 3.8 3.8 3.1 8.2 3.2 3.0 3.3 3.9 2.8 3.4 3.7 3.3
562 5,729 4,094 4,075 282 9,003 2,779 1,082 1,065 1,694 3,758 10,378 2,494 649 66 853 4,062 1 5,757 5,758 255 451 4,981 5,687 3,413 41 3,454 288 2,952 2,040 829 6,109 3, 454 23 0 3 3,480 0 3 949 952 o 322 322 789 247 620 1,656 33 33 0 0
10. i 3.9 3.8 10.5 10.4 7.4 8.2 10.9 6.4 8.8 7.0 8.0 19.1 20.9 8.6 1.4 15.5 1.0 12.8 12.8 13.4 12.2 6.7 7.5 7.4 29.7 7.6 21.4 10.3 6.4 11.5 9.7 6.0 5.7
4.4 4.4 3.3 3.5 2.4 2.6 3.4 1.8 3.4
10.9 10.9 13.3 10.0 4.7 5.7 8.9 32.1 9.2 18.4 10.4 6.4 8.2 10.0 6.5 2.0
833 1,399 0 5,473 306 8,011 3,477 2,094 993 2,610 3,562 12,736 4,534 1,115 116 4,104 9,869 0 8,402 8,402 386 839 6,222 7,447 3,710 56 3,766 823 4,157 1,919 1,136 8,035 3, 325 7 0 1 3,333 0 18 1,056 1,074 2 669 671 1,350 259 553 2,162 56 56 0 0 0 65,562
30 0 0 422 26 478 68 28 18 39 120 273 547 183 3 2 735 0 689 689 39 45 66 150 192 26 218 142 218 46 63 469 123 0 0 0 123 0 2 72 74
789 1,399 0 4,951 274 7,413 3, 403 2,066 975 2,571 3,436 12,451 3,984 928 113 4,102 9,127 0 7,676 7,676 342 792 6,140 7,274 3,485 26 3,511 653 3,923 1,870 1,062 7,508 3,194 7 0 1 3, 202 0 16 978 994 1 556 557 1,327 259 535 2,121 43 43 0 0 0 61,877
91.4 91.4 88.6 94.4 98.7 97.7 93.9 46.4 93.2 79.3 94.4 97.4 93.5 93.4 96.1 100.0
0.3 0.3 0.5 0.2 0.2 0.2 0.8 7.1 0.8
8.2 8.2 10.1 5.4 1.1 2.0 5.2 46.4 5.8 17.3 5.2 2.4 5.5 5.8 3.7 0.0
0.1 0.1 0.8 0.0 0.1 0.1 0.1 0.0 0.1 0.9 0.0 0.1 0.3 0.2 0.1 0.0
530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL B10 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
2.9 2.9 2.3 1.7 4.1 2.9 3.9 3.9
15.9 15.9 9.6 8.7 8.7 9.1 19.3 19.3
88.9 92.6 92.6 50.0 83.1 83.0 98.3 100.0 96.7 98.1 76.8 76.8
11.1 6.8 6.9 50.0 14.3 14.5 1.3 0.0 3.1 1.6 19.6 19.6
0.0 0.6 0.6 0.0 1.9 1.9 0.4 0.0 0.2 0.3 3.6 3.6
0.1
FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 NORTHEASTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
3.8 3.0 3.0 3.7 5.6 3.4 7.3 5.4 9.2 7.7 8.5 8.0 5.6 9.2 7.1
1.8 0.3 1.2 0.3 0.7 0.1 0.3 0.2 0.2 0.2 0.5 1.2
439 6,147 4,934 3,393 220 8,986 1,479 532 1,399 629 2,631 6,670 3,664 1,466 209 3 5,342 4,362 2,453 6,815 428 1,036 6,401 7,865 3,798 41 3,839 245 1,037 1,765 650 3,697 2,654 7 4 129 2,794 2 66 256 324
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
489 5,918 4,934 3,427 249 9,099 1,621 415 1,384 701 1,850 5,971 7,671 1,428 197 2 9,298 3,129 2,380 5,509 464 766 7,945 9,175 3,682 51 3,733 268 942 2,122 711 4,043 3,040 8 6 160 3,214 1 4 214 219 2 318 320 483 37 2,361 2,881 41 41 0 2 3 52,423
12.2 3.1 3.1 16.6 13.3 9.0 13.7 15.0 13.3 16.4 13.9 14.1 12.6 18.3 10.6 10.5 13.4 10.9 15.9 13.1 12.9 13.7 10.6 11.0 8.6 15.0 8.7 20.2 15.2 13.7 6.1 13.1 9.8 21.9 4.0 5.7 9.6 2.0 15.0 14.0 14.0 6.0 17.9 17.8 6.1 12.5 8.4 8.1 11.6 11.6
8.3 6.2 4.6 5.7 6.3 6.2 4.5 4.3 4.5 2.6 6.9 8.1 2.1 6.4 5.5 6.1 3.0 1.6 5.3 2.0 2.8 7.1 7.0 2.5 2.0 2.0 2.3 1.7 4.7 4.3 4.5 4.5
757 2,222 0 6,024 294 9,297 3,457 1,103 3,045 1,729 5,093 14,427 15,565 4,696 332 7 20,600 6,397 6,415 12,812 707 2,157 10,777 13,641 5, 121 36 5,157 524 2,349 4,212 613 7,698 4,072 20 4 70 4,166 1 64 576 641 5 375 380 257 40 3, 321 3,618 76 76 3 0 2 92,518
4.1 11.4 3.8 12.0 3.3 8.8 6.8 11.8 5.9 13.4 8.2 10.5 9.1 13.9 8.3 12.0 7.9 12.0 5.1 12.7 9.9 16.6 7.2 10.1 10.9 11.0 6.2 13.5 7.2 13.6 8.8 15.2 8.0 14.4 14.9 6.6 12.5 5.1 8.3 5.3 9.3 7.3 12.2 4.7 14.4 7.3 12.2 6.3 22.0 8.0 15.6 7.0 10.7 3.7 8.0 7.0 12.7 5.2 10.3 11.8 15.3 5.8 24.5 7.4 17.7 5.3 10.5 3.0 3.0 1.0 1.0 8.8 14.4 8.0 13.0 9.4 3.6 14.8 3.6 14.8 5.4 9.7 6.5 23.4 6.2 10.5 6.1 10.6 6.1 14.5 6.1 14.5 2.3 5.3
720 2,220 0 5,423 266 8,629 3,170 937 2,897 1,543 4,534 13,081 14,894 3,772 311 6 18,983 5,420 5,292 10,712 592 1,916 10,372 12,880 4,611 33 4,644 353 1,910 4,021 564 6,848 3,775 17 2 61 3,855 1 64 487 552 5 308 313 240 31 3,051 3, 322 65 65 3 0 2 83,889
30 2 0 485 23 540 276 158 145 181 551 1,311 640 900 16 1 1,557 932 1,091 2,023 96 226 397 719 465 3 468 148 403 176 44 771 278 2 2 7 289 0 0 83 83 0 61 61 14 7 265 286 10 10 0 0 0 8,118
90.0 8.1 90.5 7.8 92.8 5.8 91.7 8.0 85.0 14.3 95.1 4.8 89.2 10.5 89.0 10.8 90.7 9.1 95.7 4.1 80.3 19.2 93.7 4.8 85.7 14.3 92.2 7.6 84.7 14.6 82.5 17.0 83.6 15.8 83.7 13.6 88.8 10.5 96.2 3.7 94.4 5.3 90.0 9.1 91.7 8.3 90.1 9.1 67.4 28.2 81.3 17.2 95.5 4.2 92.0 7.2 89.0 10.0 92.7 6.8 85.0 10.0 50.0 50.0 87.1 10.0 92.5 6.9 100.0 0.0 100.0 0.0 84.5 86.1 12.9 100.0 0.0 82.1 16.3 82.4 16.1 93.4 77.5 17.5 91.9 8.0 91.8 7.9 85.5 13.2 85.5 13.2 100.0 0.0
0.3 0.7 0.5 0.6 1.8 0.6 0.1 0.2 0.7 0.0 0.7 4.4 1.4 0.3 0.3 0.9 0.3 5.0 0.0 2.9 0.4 0.0 0.0 1.0 0.9 0.0 1.6 1.6 1.2 2.5 0.2 0.2 1.3 1.3 0.0
0.1 1.4 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.3 0.0 0.0 0.0 0.0 0.0 0.8 0.1 0.0 0.1 0.1 0.0 0.1 0.0 0.1 0.1 0.5 0.1 0.1 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.5 0.0 0.0 0.0 0.0 0.0
255 259 403 20 2,400 2,823 41 41 2 2 4 48,400
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 MID-ATLANTIC PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410
627 5,190 4,259 2,589 483 7,958 1,965 263 1,465 1,030 2,372 7,095 880 1,079 270 2 2,231 4,116 3,333 7,449 428 833 8,062 9,323 2,859 25 2,884 335 1,762 2,498 667 5, 262 2,752 3 0 18 2,773 0 54 274 328 5 261 266 127 0 1,005 1,132 12 12 1 0 6 45,788
6.1 5.7 8.3 4.9 5.5 7.0 5.2 7.7 6.5 3.8 4.0 5.1 4.9 6.2 4.3 6.1 6.7 5.5 6.9 4.5 6.3 5.5 5.5
652 4.6 14.3 5,532 2.5 2.7 4,259 2.7 2.9 2,910 4.5 17.5 543 4.7 15.3 8,364 3.6 9.7 2,248 4.5 10.4 410 4.8 13.8 1,494 6.1 10.6 1,251 4.7 11.9 2,546 6.4 12.8 7,949 5.5 11.6 1,412 4.6 19.6 1,121 5.4 18.9 289 3.4 7.2 8 6.6 14.6 2,830 4.8 18.0 4,865 5.1 10.0 3,628 5.4 14.7 8,493 5.2 12.0 594 3.5 9.6 886 4.3 12.9 5,950 5.6 10.3 7,430 5.2 10.6 3,076 3.8 9.6 19 5.3 49.6 3,095 3.9 9.9 307 3.0 18.2 1,852 4.7 12.4 2,920 6.5 13.4 991 4.5 8.6 6,070 5.4 12.5 2,608 5.2 9.9 4 9.0 9.8 0 31 3.5 14.0 2,643 5.2 9.9 1 4.0 4.0 12 4.1 9.1 286 4.2 12.7 299 4.2 12.5 8 15.5 28.3 220 3.2 15.2 228 3.6 15.6 221 13.5 22.3 0 1,046 4.5 7.4 1,267 6.0 10.0 11 13.7 22.5 11 13.7 22.5 0 0 0 47,725 4.9 11.5
12.1 12.9 10.0 9.0 11.5 8.9 10.6 11.0 10.1 16.6 14.9 8.2 18.8 15.3 9.7 13.8 11.8 13.4 11.5 7.5 8.2 11.4 32.8 11.7 16.8 12.1 11.0 8.2 11.7 9.2 8.3
1,056 1,728 0 4,784 724 8,292 2,713 607 2,343 1,604 5,030 12,297 2,542 3,035 245 13 5,835 6,850 7,383 14,233 573 1,514 11, 289 13, 376 3,650 53 3,703 744 3,095 5, 300 526 9,665 3,957 6 0 27 3,990 2 52 479 533 14 583 597 207 0 1,219 1,426 29 29 1 0 7 73,984
949 1,709 0 4,288 638 7,584 2,582 557 2,237 1,517 4,611 11,504 2,059 2,606 232 12 4,909 6,335 6,411 12,746 488 1,368 10,973 12,829 3, 322 27 3,349 605 2,763 4,983 S03 8,854 3,771 6 0 24 3,801 2 52 397 451 12 519 531 189 0 1,176 1, 365 25 25 1 0 7 67,956
87 17 0 403 72 579 118 45 99 85 392 739 415 395 13 1 824 489 884 1,373 68 132 292 492 279 19 298 120 303 292 17 732 161 0 0 3 164 0 0 55 55 2 51 53 18 0 39 57
92 25 78 103 12 12 23 47 39 4 43 15 26 24 6 71 19 0
TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL 750 760 770 TOTAL 850 TOTAL 970 980 990 999
89.6 8.4 88.1 9.9 91.5 7.0 95.2 4.3 91.8 7.4 95.5 4.2 94.6 5.3 91.7 7.8 93.6 6.0 81.0 16.3 85.9 13.0 94.7 5.3 92.3 7.7 84.1 14.1 92.5 7.1 86.8 12.0 89.6 9.6 85.2 11.9 90.4 8.7 97.2 2.6 3.7 91.0 7.6 50.9 35.8 90.4 8.0 81.3 16.1 89.3 9.8 94.0 5.5 95.6 3.2 91.6 7.6 95.3 4.1 100.0 0.0
1.5 1.9 1.3 0.4 0.6 0.3 0.1 0.5 0.4 2.5 1.0 0.0 0.0 1.6 0.4 1.1 0.7 2.1 0.8 0.2 0.4 1.1 7.5 1.2 2.0 0.8 0.5 1.1 0.7 0.5 0.0
0.4 0.0 0.3 0.0 0.0 0.0 0.0 0.1 0.0 0.2 0.2 0.0 0.0 0.2 0.0 0.1 0.1 0.9 0.1 0.0 0.1 0.3 5.7 0.4 0.5 0.1 0.0 0.0 0.1 0.2 0.0
5.8 5.5 2.5 1.0 4.7 4.3 9.6 5.7 5.8 5.1
13.3 9.2 11.0 1.5 15.7 14.3 19.1 16.4 16.4 12.7
88.9 11.1 95.3 100.0 0.0 100.0 0.0 82.9 11.5 84.6 10.3 85.7 14.3 89.0 8.7 88.9 8.9 91.3 8.7
0.0 0.5 0.0 0.0 4.2 3.8 0.0 1.5 1.5 0.0
0.0 0.2 0.0 0.0 1.5 1.3 0.0 0.7 0.7 0.0
96.5 95.7 86.2 86.2 100.0
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 SOUTHEASTERN PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
Z OF PENDINGS CATI CAT2 CAT3 CAT4
5 0 0 105 3 113 7 0 1 4 5 17
120 130 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL
470 5,156 4,741 4,992 439 10,642 3,525 402 1,725 1,352 4,957 11,961 1,299 1,353 318 5 2,975 6,940 5, 782 12,722 211 619 7,209 8,039 4,045 63 4,108 242 3,495 2,580 1,122 7,439 3, 284 23 0 6 3,313 0 4 984 988 2 448 450 96 2 1,440 1,538 53 53 1
3.1 5.1 5.2 2.9 5.4 4.1 3.5 3.8 3.8 4.3 4.3 4.0 3.8 5.1 3.3 6.8 4.3 5.2 4.8 5.0 3.8 3.7 3.9 3.9 3.5 2.6 3.5 3.0 3.2 3.9 3.1 3.5 4.8 3.0
3.7 4.6 3.2 3.7 4.0 3.6 4.1 4.1 3.9 5.9 9.4 5.2 2.5 7.7 3.9 8.2 6.3 3.4 3.6 3.4 3.4 4.3 2.4 4.3
9.2 5.1 5.3 12.5 10.0 9.0 8.0 12.4 5.8 11.6 6.0 7.6 18.0 18.8 9.1 11.0 17.4 8.3 13.9 10.8 10.3 9.7 6.8 7.2 7.9 17.0 8.1 15.6 8.6 6.9 12.4 8.9 8.1 3.9
493 6,190 4,741 4,929 444 10,607 3,177 392 1,585 1,671 4,414 11,239 1,335 1,324 296 4 2,959 7,297 5,874 13,171 220 605 6,111 6,936 4,139 58 4,197 307 3,179 2,424 1,034 6,944 3,837 19 0 4 3,860 0 3 1,065 1,068 4 380 384 167 1 1,445 1,613 68 68 1 0 3 61,831
11.0 12.9 8.9 8.0 9.1 6.0 10.7 6.6 7.8 14.4 13.9 8.6 2.5 13.9 7.1 13.5 10.7 14.4 9.7 6.1 6.9 10.3 21.4 10.4 19.9 9.8 7.3 8.5 9.6 7.8 6.8
566 2,124 0 6,314 412 9,416 3,928 675 1,494 2,143 4,524 12,764 2,824 3,518 326 2 6,670 8,873 11, 259 20, 132 350 870 6,714 7,934 4,270 47 4,317 582 4,152 2,386 1,596 8,716 3, 804 13 0 8 3,825 0 1 1,015 1,016 3 756 759 250 2 1,395 1,647 70 70 0 0 1 77,267
523 2,121 0 5,684 362 8,690 3,737 637 1,459 1,991 4,363 12,187 2,319 3,050 312 2 5,683 8,608 9,565 18,173 299 804 6, 508 7,611 3,928 34 3,962 433 3,852 2,299 1,504 8,088 3,673 12 0 6 3,691 0 1 924 925 2 649 651 211 2 1,317 1,530 64 64 0 0 1 71,256
31 3 0 495 43 572 184 38 34 147 154 557 493 458 11 0 962 257 1,624 1,881 39 65 188 292 295 12 307 116 275 79 28 548 126 1 0 2 129 0 0 76 76 0 84 84 28 0 72 100 6 6 0 0 0 5,514
90.0 7.8 87.9 10.4 92.3 6.1 95.1 4.7 94.4 5.6 97.7 2.3 92.9 6.9 96.4 3.4 95.5 4.4 82.1 17.5 86.7 13.0 95.7 100.0 0.0 85.2 14.4 97.0 2.9 85.0 14.4 90.3 9.3 85.4 11.1 92.4 7.5 96.9 2.8 95.9 3.7 92.0 6.9 72.3 25.5 91.8 7.1 74.4 19.9 92.8 6.6 96.4 3.3 94.2 4.9 92.8 6.3 96.6 3.3 92.3 7.7
1.7 0.7 1.2 0.2 0.0 0.1 0.2 0.1 0.1 0.3 0.3 0.6 0.0 0.3 0.1 0.5 0.3 2.9 0.0 0.2 0.3 0.9 2.1 0.9 4.5 0.5 0.3 0.8 0.8 0.1 0.0
0.5 1.0 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.3 0.0 0.1 0.0 0.1 0.1 0.6 0.1 0.0 0.1 0.2 0.0 0.2 1.2 0.1 0.0 0.1 0.1 0.0 0.0
1.0 3.2 3.2 3.0 2.9 2.9 2.9 1.0 3.3 3.2 3.0 3.0 1.0
1.0 9.3 9.2 5.0 14.9 14.8 21.9 17.0 7.0 8.5 12.5 12.5 1.0
1.0 3.4 3.4 1.3 2.7 2.7 3.6 1.5 3.6 3.6 4.0 4.0
1.0 11.4 11.4 68.0 14.8 15.0 14.9 2.5 8.0 9.1 12.3 12.3
100.0 91.0 91.0 66.7 85.8 85.8 84.4 100.0 94.4 92.9 91.4 91.4
0.0 7.5 7.5 0.0 11.1 11.1 11.2 0.0 5.2 6.1 8.6 8.6
0.0 0.9 0.9 0.0 1.7 1.7 4.0 0.0 0.3 0.9 0.0 0.0
0.0 0.6 0.6 33.3 1.3 1.4 0.4 0.0 0.1 0.2 0.0 0.0
MIS WEEKLY PROCESSING TIME AND AGING REPORT FOR LOCATION 2900 GREAT LAKES PSC SUMMARY AVG AGE AVG AGE PENDINGS LOC PSC PEND LOC PSC 0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
120 1 30 135 145 155 TOTAL 210 220 230 240 250 TOTAL 310 320 340 360 TOTAL 410 420 TOTAL 510 530 540 TOTAL 610 620 TOTAL 710 720 730 740 TOTAL 810 820 830 840 TOTAL 910 920 930 TOTAL 170 180 TOTAL
895 5,970 4,842 3,897 464 10,098 2,693 544 1,722 1,038 2,766 8,763 1,429 1,938 611 4 3,982 8,595 • 2,456 11,051 397 1,314 9,500 11,211 4,379 133 4,512 470 2,116 1,564 889 5,039 4,310 7 3 5 4,325 189 2 290 481 1 272 273 88 1 2,804 2,893 11 11 0 0 3
954 5,764 4,842 4,161 456 10,413 2,663 538 1,847 1,239 3, 264 9,551 1,913 1,884 601 5 4,403 7,271 2, 403 9,674 451 1,358 9,244 11,053 4,728 1 30 4,858 476 2, 302 2,641 931 6,350 4,234 2
12.1 3.3 3.4 15.5 12.1 9.4 8.5 11.3 7.2 11.8 11.3 9.8 15.7 12.6 8.4 13.6 13.4 12.3 9.6 11.6 17.2 8.0 7.4 7.9 9.1 11.5 9.2 13.4 10.8 10.9 7.8 10.6 5.2 9.5 5.8 20.0 5.2 11.8 12.5 7.6 9.3 4.0 12.6 12.6 9.2 1.0 8.3 8.4 4.2 4.2
1,255 3.0 10.2 2,582 1.5 1.7 0 6,258 3.9 11.2 551 4.3 12.6 10,646 3.2 .8.9 3, 368 3.4 7.2 932 3.6 8.2 1,859 3.6 6.0 1,575 3.3 8.9 3,862 4.6 8.1 11,596 3.8 7.6 3,257 4.9 12.5 3,686 6.2 10.3 574 3.9 5.6 3 1.0 1.0 7,520 5.4 10.9 13,582 7.9 3,288 5.9 10.7 16,870 4.4 8.5 657 14.8 1,521 2.7 8.4 10,237 3.0 5.1 12,415 3.1 6.0 4,133 7.0 12.2 61 8.3 19.2 4,194 7.0 12.3 786 5.5 21.1 2,909 4.2 10.2 2,897 3.5 7.9 939 4.8 9.7 7,531 4.2 10.4 3,044 2.8 6.1 9 3.2 13.4 1 1.0 36.0 24 6.8 28.8 3,078 2.9 6.3 232 4.8 18.5 2 1.0 1.0 377 3.8 8.3 611 4.2 12.2 0 415 3.7 18.4 415 3.7 18.4 115 5.1 15.0 0 3,817 3.6 8.2 3,932 3.7 8.4 24 29.3 30.8 29.3 30.8 0 0 1 1.0 1.0 78,833 4.1 8.6
4.4 4.4 4.4 2.5 3.5 5.0 4.7 3.6 3.1 3.6 2.9 4.3 6.0 5.1 5.0 3.2 1.0 1.0 3.0 3.2 4.1 12.5 3.9 4.0 3.5 2.8 2.8 4.1 1.0 4.3 4.3 1.8 1.8
1,170 2,575 0 5,629 481 9,855 3,274 898 1,827 1,529 3,717 11,245 2,933 3,518 569 3 7,023 13,098 3,055 16, 153 576 1,457 10,148 12,181 3,788 48 3,836 605 2,710 2,877 873 7,065 2,961 8 0 16 2,985 186 2 360 548 0 320 320 93 0 3,715 3,808 19 19 0 0 1 75,039
18 1 0 90 5 114 1 0 1 0 12 14 10 4 0 0 14 11 20 31 15 106 31 71 2 73 35 17 0 15 67
54 6 0 518 62 640 91 34 27 46 130 328 311 163 5 0 479 470 206 676 55 51 81 187 227 10 237 113 175 20 39 347 72 0 1 5 78 32 0 15 47 0 66 66 19 0 97 116 2
89.9 8.3 87.3 11.3 92.6 6.0 97.2 2.7 96.4 3.6 98.3 1.5 97.1 2.9 96.2 3.4 97.0 2.8 90.1 9.5 95.4 4.4 99.1 0.9 100.0 0.0 93.4 6.4 96.4 3.5 92.9 6.3 95.7 4.0 87.7 8.4 95.8 3.4 99.1 0.8 98.1 1.5 91.2 5.5 78.7 16.4 91.5 5.7 77.0 14.4 93.2 6.0 99.3 0.7 93.0 4.2 93.8 4.6 97.3 2.4 88.9 0.0 0.0 100.0 66.7 20.8 97.0 2.5 80.2 13.8 100.0 0.0 95.5 4.0 89.7 7.7
1.4 0.9 1.1 0.0 0.0 0.1 0.0 0.3 9.1 0.3 0.1 0.0 0.0 0.2 0.1 0.6 0.2 2.3 0.7 0.1 0.2 1.7 3.3 1.7 4.5 0.6 0.0 1.6 0.9 0.2 0.0 0.0 4.2 0.2 2.6 0.0 0.3 1.1
0.3 0.5 0.3 0.1 0.0 0.2 0.0 0.1 0.1 0.1 0.0 0.0 0.0 0.1 0.0 0.2 0.1 1.7 0.2 0.0 0.1 1.1 1.6 1.1 4.2 0.2 0.0 1.3 0.7 0.2 11.1 0.0 8.3 0.3 3.4 0.0 0.3 1.5
3 4,243 199 2 290 491 2 282 284 113 1 3,577 3,691 13 13 0 0 5 63,247
0.1 0.0 0.1 0.1 0.0 12.5 0.0 12.5 Page 16
NIS WELLY hidt:: Ihl 11 Mt ANU AGIH IERONT (LY Tu.t) FOR WEEK ENDING 01-31-07 Fuk Lucal JUN isuu AVG AVG AVU AVU ACE Act. **ACE RCPT DI S LUC OPS PENU LPS 79615 6.6 1.7 36882 140.5 1.2 33 U 120 2257 1.0 12.4 533 . 35u 713 2 7 130 123 1260 3.4. 9,7 1199 2.3 0.7 163 27 3 135 23.0 2536 1782 1.b 39 165 1530 3.37 ló.2 2005 9.1 1 702 535269 23 361 10.4 137 1 2 7 3 195 1511 1511 3.6 1031 2.2 1430263 27 11 170 17.0 j.. lo 3 1999 2011 2.7 31.) 7572 5.3 17.0 1645 1457 OZU 210 193 3.1 1.2 IS70 3.U 230 70 I 7 20 * Zu3 220"-4.3 2.0 :23 35 0 2491 1.1 1480 2.4 1.21 2 240 1941 2211 4.2 11.5 2.9 1.7 ILOJ 507 161 50 10210 bite Iuuu u · 310 407 476 6.7 475 2.7 6.4 14 3 1.0 12.5 3074 2 LUO 129 270 2 330 1449 1410 14.T 2913 758 361 T8 3 S40 5.4 Lo I. 1 97 3.2 43.4 127 117 1 1 2024 2143 11.1 438 3.7 n.7 537 I 14 S540 S426 5.0 10.1 WO55 8.2 1587 204 41 20 12 11.5 113 7 21 2 40 4.2 0.0 2001 3.5 7:5 150537224 UG :10 1342 3.5 1115 . 4.1 350 71 20 24 3.5 4.1 1.7 O 1 0 >30 3.5 7.9 1044 200 23 J 2469 3.5 1.0 2073 2.5 >.2 1732 255 56 IS 0 2 1.0 1.2 albo 3.2 2348 Ibu Su 16 I. 710 *431 5.1"13.3 023 70 120 437 9.2 73 1. byu 11 23 730 17.0 1736 1721.2.3 lou 53 13 no 112 1364 4.2 1.0 Icou 170 40 1 1. 010 34 NO 3006 13.3 625 270 > 20 3017 330 4.6 -.1 do lo > < 630 2033 za79 3:1-9.2 2276 2: 56:9 2435 12 247 354 5.2 10.6 43 1.2 S.1 bo 21 5 4 2741 3070 11.0 4253 2.5 7.3 306 938 100 13 . 1. 910 2.9 :77 520 220 2151 5. 10.6 3216 2: 505 132 53 IS 9.1 709 1 U 440 *247" 2:7 16.5 OLS 43 C Sou 123 152 ». 1202 2.5 17 SOJ So.hu 4401 3.5 8.0 4063 3.0 7.3 Julli S3 114 70 2511 3014 3.1 1247 2. 1.: cu 12 2 1 1.0 1.0 0.1 7.5 1 0 U > 5.1 5.6 10012 7.7 72:1 16855 Tuis Page 17
NIS WEEKLL PROCESSING IINE AND AGING_RELORLIBY_IOEL FOR VEEK ENDING 12-04-07 FOR LOCATION 2916 ODO SUNMARY AVG. AVG AVG AVG AGE AGE AGE AGE PENDINGS RC21 DISP LOC QPS PEND.. LOC 0-918-19_22-29 30-39 40-49_50-59 60-89 7806 774 89 6. 463, 3 35710 174.5 1.2 35698 5 1 3402 2014 m2 3393 23 2170 845 229 100 13 3 13 978 11 28 11.6 1063 1.9 819 192 30 15 2 2211 2927 1872 37 1668 17 17 11 1 1 145 1407 16 36 14.1 2664 2.4 9,5 1307 8 53 204 75 7 192 361 3,7 11.1 319 33 9,7 311 131 42 25 6 135 1543 1.794 1904 2.3 6,4 1432 372 39 22 13 6 0 17. 2003 161 26 17 1 2 18). 2709 1043 3.1 23,6 2.0 12,0 2907 1334 564 264 22 37 12 21": 1845 1726 73 1341 2.2 3.2 1233 39 26 1 0 222 391 330 8,8 2.1 137 16 1 23 2435 2268 66 2124 5,1 1753 19 12 2 1 2). 1942 2490 16.0 2.7 6.2 1830 986 139 2 U 2228 7656 7313 7,2 71 2.4 3,0 5590 1350 47 3 317 317 566 16. 718 3. 3 16.3 274 72 24 32. 021 934 29 I 1111 32 7.6 718 303 61 23 1 1 33 2195 2907 13,7 3683 2206 134 277 73 2 430 61 266 2.2 3,9 233 26 2 36% 1.9 3.3 330 4.5 1.2 326 O O 10. 147 133 6,1 80 24 13 3 1 0 2 425 3034 16. 6390 3, 2 7,3 4410 1463 341 134 32 6 70 134 17 10 3 D 1 1793 1771 6.3 7.4 1611 2.7 6.7 1243 265 23 10 11 3 . 1326 1901 94 1715 1999 459 127 17 6 5 52 O . . . . 3 33. 76% I 10,8 909 2,1 7,3 679 230 43 21 2 2 2 540 2637 2344 4.2 7,2 2466 2.2 4.7 2039 348 34 17 O 2 0 3 20.8 31 25 13.1 2767 3. 8 1994 513 155 74 16 9 710 250 263 10.3 530 5.8 11.7 279 148 76 35 8 3 1 72: ALDO 4261 9,1 2,7 7,6 30.45 1133 243 19 6 2 73). 1535 7,3 2.0 5,6 1119 2 50 42 17 1 3 O 77 576 72 16,8 563 2.3 37 60 25 14 2 1200 30 12.4 3768 2.6 3063 362 OS 34 10 > 2399 3117 3,9 1783 2.1 1495 222 10 1 1 837 3317 3312 6.4 3467 2,3 2361 6 70 199 31 3 1 01 2,0 133 112 13,2 53 25 17 7 2 1 7 3325 3386 11.6 1723 2,6 6,5 3472 10.29 143 68 6 2 1 9X 613 5462 6 2.1 2,7 4894 146 33 16 3 1 923 1847 2194 1.1 lu.2 2538 29.75 373 21 7 3 1113 009 120 1294 2.4 61 995 243 36 3 1 949 379 165 1.7 12.0 375 3.2 11,2 322 76 140 29 . 990 27 720 615 2.6 3.2 73 25 6 1 5006 4009 8.9 5679 2.5 6,2 4372 951 226 89 28 • 5 9723 27243 222 7 29 2726 2,3 31 1871 12 3 3 1 9 1.6 9,3 3 1 U 0 0 0 2 3 2 2,0 123 1 O 1 . 123-990 82144 01529 9,7 92169 2.6 6,6 67707 18019 4237 1608 319 152 67
OVER 3 CAT LOC 6 24202 100. 267 27 97.9 21 99.1 157 96.2 30 93,3 0 30 97.. 7 93.5 101 98.2 99.0 0 175 98.4 923 98.) 713 99. 2 120 96.1 . 175 97.4 379 23 99,2 3 10. . 20 96.7 O 786 97.2 97.9 123 97.1 104 96.6 O 0 97.3 192 90.9 317 96.3 01 91.3 358 97.1 52 98.3 . 37 97.2 98.3 O 96 0. 34 98.9 26 84.8 0 98.4 o 476 99.6 607 ) O 92 98.3 30 95, . 508 97.7 2 99.7 0 100, . 0159 97.7 Page 18 |