Page 2
APPENDIX 5.-REPRESENTATIVE KONNYU'S NEWSPAPER ARTICLES FOR
THE HEARING RECORD
The Sacromonto Union, Saturday, May 2, WAT
Unions tap Social Security funds
Taxpayers stuck for SA.4 million in 1986 to subsidize labor activities
By K.W. U
arbitration decision by Hastings Law School profesor AND MICHAEL OMEN
Justin C. Smith for the mushrooming carpayer pad costs wameo RM
Representatives of both the union and ansettent
wave accused each other of wasting Laxpayen' tunds More than 4 mwine was siphoned out of the Social
The union wad Social Security officials are escalating Security Adurtinis trilion checks fund for labor union
costs as part of a "unionbusling" uclic. activities by its employees last year.
Social Security officials complan that they are lostog Top Social Security officials said they expect the ligere
the abury to manage as a result ol Smith's ruling to 31 to jump to more than 6 million to the best fiscal year.
sues
Unjoo officials cowoker that their boasts are barnean They contend an artilrator's ruling in San Francisco bas pvco the union carte blanche use of government time
them and making it difficult to
represent the employees' mteresis and resources
They said it was SSA's tea to These comes toclude, Sacramento Unico love gation
Dave Smith resolve the issues Bu!. was learned, auch union activities us:
these unionists wid. Since Smith • Conferences in Las Vegas.
rwed adversely, SSA officials are • A keminar to Acapulco
doing their best to avoid living up to • Picking up the way, per diem and travel and
the wings union work expenses for 10 weed study colabor
The millions being spent on wala pelations at Harvard University.
nes, costs, travel, expenses and And it does not include millions more in trust finds
arbitration fees come from the same that Social Security's Labor management officiels pead
funds on which Social Security doing comparable wort in dealing with the union
checks are drawn Hieb-ranking Social Security officials are blaming mo
Howard S. Scher, an appelar attorney for the Justice Departmeni. Caled some of the paid dans ** purposeless drain on already to we resources
Scher bas been appealing or. behall of the SSA in a ell: thai das so far been unsuccessfu
The esculating managemeni-labo: dispute, compounded by Smit:'s ru. ings, stems from the 197 avül
service reform act. That act pe ILS Labor wions represent more • The Department of Trus-
federal agencies 60 pant xficia' than hal of the nation's 2.1 Rury, with 80.22 worten.
ume 60 employees_for_solestius million lederal workers, sot • The Departmeal of Health
bureaning and to be paid OS coupling 750,000 poslal employ. and Human Services, with K.675
were on Outduty. ss. worten
Ms Tal vus riven to the mons As of January 1995, according The three largest labor malons
in lieu of an agency shop where they to the federal office of Personnel baving various labor contracts
coud collect dues from a sexplo: Management, ubions covered with federal agencies are:
es Under the ent une 1.244.266 lederal workers. 01 • The American Federation of
ment, the unions have the responsthal labor contracts cover 1,100,Government Employeess, repre
buity lo represent at the employees 2. senting 89,165 workers, vilb
within their bargaining unit whether According to the federal office, 1,057 recognitions tecluding me
they are union members or not and the su biggest federal agencies labor agreements.
can be held liable if they laj to do with labor contracts are: • The National Federation of
DO • The Department of Army. Federal Employees, representing
Rep Vic Fuzio. D. West Sacramen- Vil 215,122 workers.
to. cochairs the member copres. 149.003 workers, with 126 recogni • The Department of Navy. Lions Including 357 agreements.
sior.al Federal Governmen: Service with 209,813 workers.
Task Force, which is investigaling • The Veterans Administr. • The National Treasury
whether the Reagan administration tion, with 16.529 workers Employees Union, representing
ts Improperly undermining anson • The Department of Air 103,063 workers, with 39 recogni
activities Force, with ISS.93 workers tions including 2 agreements
Sce Pace 2, UNION
Unions represent more than half of federal workers
Page 3
APPENDIX 6.-DORCAS HARDY'S RESPONSES TO CHAIRMAN WEISS'
ADDITIONAL QUESTIONS
Thank you for testifying at the subcommittee's July 28 hearing. I writing to provide additional information about the affidavits that we supplied at the hearing, and to ask several additional questions.
1. Formerly illegal aliens often have worked under false names and false Social Security numbers. When these new registrants apply for Social Security numbers, they are entitled to get credit for their previous employment, but will not get credit for that work uirless they notify SSA of their previous use of false names and numbers. A recent memorandum [87-102]
to
all Region IX managers included information on these problems, and states: "It will be up to the applicants to bring problems to our attention" [Exhibit #1]. Is this a nationwide policy, and if not, what is the procedure for initiating these corrections in other parts of the country?
2. Your testimony states that pending workloads have decreased. But, according to a June 11 SSA circular, at the Western Payment Center the pending workload has tripled in the last year
[#11]. The average processing time almost doubled, from 8.7 days to 15.1. In a computer printout from the Northeastern Payment Center, pending cases increased from
69,000 in 1986 to almost 99,000 in July 1987 [#11]. Please
provide comparable statistics from the other payment centers.
The Honorable Dorcas R. Hardy September 1, 1987 Page Two
3. One procedure used to improve statistics on processing times is to write up claims applications even when the SSA staff person knows that the applicant is not eligible for, benefits. Instead of just explaining to the applicant why he or she is not eligible, which would result in no paperwork but also credit for work done, staff instructed to write up the necessary forms and give a formal decision. This procedure is not consistent with SSA regulations, but the subcommittee has a memorandum from Region VI and minutes of a meeting from the Chicago Region, which specify that this will be their policy. What has SSA done about these procedures?
4. Several SSA workloads are not included in merit pay considerations, such as underpayments, overpayments, changes of address, arrangements for direct deposits
in
bank accounts, Medicare claims, and continuing disability reviews. All these services are important to the beneficiaries. How was it decided that these services were lower priority and therefore not considered in merit pay raises?
5. In the Kalispeli, Montana SSA office, there is backlog of 80 Continuing Disability reviews, but they are only allowed to process two each week, since these reviews
considered low priority [#12]. What is the current status of that situation?
6. According to your testimony, one major strategy for saving time and money is the teleservice, which encourages the of telephone interviews for many Social Security services.
A recently retired SSA manager testified that a 1981 SSA study found that it was more expensive to do claims interviews over the phone than in person. He explained that it is easier to have an applicant sign documents in the office, than to mail them back and forth, make follow-up phone calls, and so on. As a result of the 1981' study, claims interviews were not conducted over the phone when teleservice was started a
few years
ago. Is the new teleservice policy, which includes claims, based on any new studies of its cost-effectiveness?
7. In the Chicago region, the new policy for people applying for disability claims is to send them home to fill out their applications, rather than to help them fill it out in the office. According to the memorandum from the Chicago region, there
few exceptions. For example, if a disabled person "alleges" that they are mentally retarded or
The Honorable Dorcas R. Hardy September 1, 1987 Page Three
mentally ill, and if they are not accompanied by anyone who could help them with the form, they can receive help with their application. Also, a person who states they are in dire need of help, will supposedly receive assistance with the form.
These forms are difficult and complicated even for SSA staff who have worked with them for years. In addition, physically disabled people may have difficulty traveling to the SSA office several times to pick up and return these forms. Please provide detailed information about any studies that. SSA conducted to make sure that these new procedures will not present an undue burden to applicants.
8. According to affidavits from Chicago [#17], Minneapolis [#18], Pittsburgh [#19], and Asheville, North Carolina [#20], these offices have out of pamphlets explaining benefits, and as a result, staff have to spend more time explaining benefits to applicants. Approximately how much money could be saved by using pamphlets rather than staff time to provide basic information?
9. According to affidavits from Joplin, Missouri [#21]; Goldsboro, North Carolina [#22]; and Sacramento, California [#23] these offices have
out of
of the basic application forms and have to xerox them instead. What is the cost in terms of staff time and xeroxing costs printing a form?
10. In many California offices [#24], they have run out of forms in Spanish, even ones that could be xeroxed. As a result, staff must spend a great deal of time translating. What is the current status of this situation?
11. The subcommittee has received complaints about the severe lack of clerical workers from places like San Diego [#28]; Chicago [#29]; Reno [#30]; Sacramento [#23]; Superior, Wisconsin [#31]; Lansing [#32]; Bloomington [#33]; Indianapolis [#34]; Santa Rosa, California [#27]; Eau claire, Wisconsin [#35]; Allentown, Pennsylvania [#36]; Joplin, Missouri [#21]; and Goldsboro, NC [#22]. Managers and staff are eyen doing clerical work at the Western Program Services Center, which processes claims for 3.5 million people every month [#37]. What are average salaries for SSA clerical workers compared to claims representatives and managers?
12. Throughout the western region, offices are being renovated to include interview areas that resemble bank teller service counters. These are intended for quick
The Honorable Dorcas R. Hardy September 1, 1987 Page Four
interviews, such as address changes. The elderly and disabled stand on line, and when it is their
turn,
they are interviewed, still standing, by SSA staff who sit behind teller-style counters.
According to affidavits from Mesa, Arizona [#38] these interviews sometimes take as long as 45 minutes, which poses a hardship for elderly and disabled people who have also stood on line waiting to be served. In the case of disabled people in wheelchairs, they often cannot even see the person interviewing them, because their eyes lower than the height of the window. What is being done to correct this situation?
13. A former president of the National Council of Social Security Management Association testified that 371 contact stations have been closed since 1984. How many contact stations were closed in FY 1986 and how many do you expect to close in FY 1987?
14. The subcommittee has received complaints about the inconvenience that closing offices causes to some elderly and disabled SSA beneficiaries. For example, in New Orleans [#39], hearing office had been relocated in a very dangerous part of the city, and many complaints were filed. Instead of planning to move the office to a safer part of New Orleans, plans were made to move the office to Jefferson Parish, an area that has experienced considerable racial tension in the last year. What is the current status of the plan to move this office?
15. One justification for the staff cuts is the computer modernization of SSA. However, testimony of
former
SSA managers, as well as a recent GAO report and dozens of affidavits claim that this modernization is behind schedule and that the computer system is working poorly. For example, in Rockford, Illinois [#40], SSA staff are lining up five at a time to use a terminal. Superior, Wisconsin [#31] and San: Jose [#13] office staff have
regularly wait for information on their terminals, and the Bloomington, Indiana [#33] system is frequently nonoperational. Have you considered slowing down the staff cuts until computer modernization is more successful?
In addition to the above questions, I want to describe the other affidavits that we provided to you at the hearing. Although many include information about several problems, we included them to illustrate the specific points that follow:
The Honorable Dorcas R. Hardy September 1, 1987 Page Five
In Oklahoma City [Exhibit #2]; Ashtabula, Ohio [#3]; and Schenectady, NY [#4] employees who normally performed other duties were required to do interviews only during the period that the study of waiting times was conducted.
According to many · affidavits the subcommittee has received from all over the country, elderly and disabled people are waiting on line for several hours, not for the 10 minutes that GAO reported. In El Paso, Texas [#5], people often wait up to 4-5 hours to file a claim. In Cleveland [#6], Minneapolis [#7], and Oakland [#8], two hour waits are not unusual. In Lancaster, Texas [#9] and Los Angeles [#10], many people wait for 1-4 hours.
It is in the Social Security Administration's best interest to stop overpayments as quickly as possible, rather than to try to collect back payments: And yet, the subcommittee has been informed that in San Jose [#13] and San Antonio [#14], these cases are ignored for several months, and sometimes over a year.
There is evidence that whether interviews are conducted in person or over the phone, there is a need for more staff. For example, in Utica, NY [#4], each service representative handles 3-5 phones at once, and in the Cleveland Teleservice Center, each person handles two and a half phones. According to an affidavit from Clarks Summit, Pennsylvania, they often put two of their three lines on hold due to lack of staff [#15]. Affidavits from Birmingham, Alabama [#16] and San Jose and Oakland, California [#8] describe offices that regularly put several of their phone lines on hold because they lack staff to answer them.
According to affidavits from Utica, NY [#4]; Sacramento [#25]; and Puerto Rico [#26], offices there can't afford enough Xerox paper. In Puerto Rico, the staff find paper that has only been used on one side, and xerox on the other side. They also ask attorneys representing claimants to bring their own paper for xeroxing the claimants files. In Amhurst, NY [#4], staff were asked to donate money for toilet paper and paper towels for the office bathrooms. In Santa Rosa [#27] and Sacramento, California [#25] they need to borrow typewriter ribbons. These affidavits
provided to illustrate my concerns. We have many more examples, some of which were sent to the subcommittee in response to press coverage of the July hearing. Although they are not a random sample of all Social Security offices, I am sure you will agree that the
Page 4
The Honorable Dorcas R. Hardy September 1, 1987 Page Six
seriousness of
of
the allegations requires further investigation. Please keep me apprised of any actions that SSA takes to alleviate these problems.
I would appreciate your responses to the 15 questions listed above, as well as any additional information that was requested at the hearing, by September 14, 1987. If you need any clarifying information, please do not hesitate to contact Dr. Diana Zuckerman of the subcommittee staff.
Thank you for providing some of the information requested for the record of the subcommittee's July 28 hearing. Unfortunately, the responses to the 15 additional questions provided to you in my September 1 letter were not supplied to the subcommittee.
I am also writing to clarify our request regarding three of the documents:
The Program Service Center Workload Chart should also include comparable information for July 31, 1986. Please also provide any supporting documents received directly from the Payment Centers.
2. What kind of delays are occurring from the time an opinion is passed down until the opinion is typed?
3. The Table of closed and converted offices should also include any contact stations that were closed.
Please provide this information by November 18, Thank you in advance for your cooperation.
I am writing in response to your letter of November 2, 1987, regarding information you requested for the record of the July 28 hearing. Replacement copies of our earlier responses have been hand delivered to the subcommittee staff; a complete copy of these earlier responses is also enclosed.
In regard to the three questions in your November 2 letter, the information requested in the first question was provided in response to question 2 of your September 1 letter [enclosure 1]. I believe that we responded to your second question in the insert for the record for page 207, line 4688 [enclosure 2]. Your third question asks for a listing of contact stations closed or converted. As noted in the response to question 13 of your September letter, Social Security Administration Regional Commissioners are responsible for decisions regarding changes in contact station location, frequency of visit, hours and staffing. Some of these decisions may be delegated to local managers. We have net numbers on contact station changes and provided those in response to question 13. We do not have a listing of closings by location for contact stations like that provided for district and branch offices, which are full-time facilities.
If you have further questions, please let me know.
Enclosed are responses to the questions you asked in your letter of September 1, following up on the subcommittee's July 28 hearing on Social Security program administration and public service.
Please let me know if you want any further information.
Formerly illegal aliens often have worked under false names and false Social Security numbers. When these new registrants apply for Social Security numbers, they are entitled to get credit for their previous employment, but will not get credit for that work unless they notify SSA of their previous use of false names and numbers. A recent memorandum [87-102] to all Region IX managers included information on these problems, and states: "It will be up to the applicants to bring problems to our attention" [Exhibit 1. Is this a nationwide policy, and if not, what is the procedure for initiating these corrections in other parts of the country?
Our national policy is that SSA will process the earnings discrepancies of aliens alleging incomplete or scrambled earnings records using the same procedures established for other members of the public who believe their earnings histories are incorrectly recorded. When an individual works under a false name or number, it is virtually impossible for us to correctly identify the individual internally and resolve the problem. We must rely on the worker to advise us of the incorrectly reported earnings and establish that they do in fact belong to him or her. This is true whether the individual is an alien or a citizen. SSA routinely encourages all workers to verify their earnings records periodically and bring any discrepancies to our attention so that earnings can be properly credited.
Page 5
One procedure used to improve statistics on processing times is to write up claims applications even when the SSA staff person knows that the applicant is not eligible for benefits. Instead of just explaining to the applicant why he or she is not eligible, which would result in no paperwork but also no credit for work done, staff are instructed to write up the necessary forms and give a formal decision. This procedure is not consistent with SSA regulations, but the subcommittee has a memorandum from Region VI and minutes of a meeting from the Chicago Region, which specify that this will be their policy. What has SSA done about these procedures?
I certainly agree that SSA staff should not take unnecessary applications to improve statistics. It is SSA's policy that the individual applicant should make the decision as to whether he/she wants to file an application for Social Security benefits. The decision as to whether a formal application is worthwhile is often difficult, even with the technical knowledge of trained SSA interviewers.
The proper approach, in questionable situations, is to complete a forma l application because it protects the individual's legal rights, including the right of appeal. A formal application thus avoids any possible loss of benefits.
Applications which can be quickly and easily disallowed could appear to make an office more efficient and improve its processing times. However, we must be very careful to guard against a position which would lead our interviewers to discourage or prohibit someone from exercising their right to file for Social Security benefits. For several years we have monitored the volume of disallowances by office and region. Where an unusual volume of disallowances appears, management investigates and, if necessary, takes corrective action. Beginning in FY 1988, we will measure disallowance applications separately in our work measurement system and give them less credit. This should neutralize any statistical incentive to take unnecessary applications.
Page 6
I am writing in response to your letter of November 2, 1987, regarding information you requested for the record of the July 28 hearing. Replacement copies of our earlier responses have been hand delivered to the subcommittee staff; a complete copy of these earlier responses is also enclosed.
In regard to the three questions in your November 2 letter, the information requested in the first question was provided in response to question 2 of your September 1 letter [enclosure 1]. I believe that we responded to your second question in the insert for the record for page 207, line 4688 [enclosure 2].
Your third question asks for a listing of contact stations closed or converted. As noted in the response to question 13 of your September letter, Social Security Administration Regional Commissioners are responsible for decisions regarding changes in contact station location, frequency of visit, hours and staffing. Some of these decisions may be delegated to local managers. We have net numbers on contact station changes and provided those in response to question 13. We do not have a listing of closings by location for contact stations like that provided for district and branch offices, which are full-time facilities.
If you have further questions, please let me know.
THE COMMISSIONER OF SOCIAL SECURITY
BALTIMORE. MARYLAND 21235
Honorable Ted Weiss Chairman, Subcommittee on
Human Resources and
Intergovernmental Relations House of Representatives Washington, D.C. 20515
Enclosed are responses to the questions you asked in your letter of September 1, following up on the subcommittee's July 28 hearing on Social Security program administration and public service. Please let me know if you want any further information.
1. Pormerly illegal aliens often have worked under false names
and false Social Security numbers. When these new registrants apply for Social Security numbers, they are entitled to get credit for their previous employment, but will not get credit for that work unless they notify SSA of their previous use of false names and numbers. A recent memorandum [87-102] to all Region IX managers included information on these problems, and states: 'It will be up to the applicants to bring problems to our attention [Exhibit 11]. Is this a nationwide policy, and if not, what is the procedure for initiating these corrections in other parts of the countsy?
Our national policy is that SSA vill process the earnings discrepancies of aliens alleging incomplete or scrambled earnings records using the same procedures established for other members of the public who believe their earnings histories are incorrectly recorded. When an individual works under a false name or number, it is virtually impossible for us to correctly identify the individual internally and resolve the problem. We must rely on the worker to advise us of the incorrectly reported earnings and establish that they do in fact belong to his or her. This is true whether the individual is an alien or a citizen. SSA routinely encourages all workers to verify their earnings records periodically and bring any discrepancies to our attention so that earnings can be properly credited.
Your testimony states that pending workloads have decreased. But, according to a June 11 SSA circular, at the Western Payment Center the pending workload has tripled in the last year [011]. The average processing time almost doubled, from 8.7 days to 15.1. In a computer print out from the Northeastern Payment Center, pending cases increased from 69,000 in 1986 to almost 99,000 in July 1987 [111]. Please provide comparable statistics from the other payment centers.
In my statement I said that "SSA's performance in getting its work done and serving the public is significantly better today than it was a few years ago, when the agency was threatened as never before with enormous backlogs and delays in processing work. That assessment is correct. The increase in pending work in the program service centers in July 1987 compared to July 1986 reflects our efforts to process more quickly than ever before automated recomputations of benefit amounts where the beneficiary had additional work that could increase benefits. Accomplishing this significant improvement in service required the processing of 2 years of benefit recomputations over 12 months rather than 24. This resulted in some heavier workloads to process manual recomputations which could not be completely processed under our automated system, causing a temporary increase in pending folders which is now being brought back to normal levels. Comparable statistics for the other program service centers are shown on the attached table. The Western Program Service Center reflects a higher "average age of pending" figure because of higher than anticipated employee retirements and high clerical turnover. Additional temporary clerical support and shifting of workloads is being employed to correct this situation. The total folders pending in the Northeastern Program Service Center has not yet declined as have pending folders in all the other centers because of a local systems problem that required reprocessing several thousand cases.
Page 7
One procedure used to improve statistics on processing times is to write up claims applications even when the SSA staff person knows that the applicant is not eligible for benefits. Instead of just explaining to the applicant why he or she is not eligible, which would result in no paperwork but also no credit for work done, staff are instructed to write up the necessary forms and give a formal decision. This procedure is not consistent with SSA regulations, but the subcommittee has a memorandum from Region VI and minutes of a meeting from the Chicago Region, which specify that this will be their policy. What has SSA done about these procedures?
I certainly agree that SSA staff should not take unnecessary applications to improve statistics. It is SSA's policy that the individual applicant should make the decision as to
whether he/she wants to file an application for Social
Security benefits. The decision as to whether a formal application is worthwhile is often difficult, even with the technical knowledge of trained SSA interviewers. The proper approach, in questionable situations, is to complete a formal application because it protects the individual's legal rights, including the right of appeal. A formal application thus avoids any possible loss of benefits. Applications which can be quickly and easily disallowed could appear to make an office more efficient and improve itsprocessing times. However, we must be very careful to guard
against a position which would lead our interviewers to discourage or prohibit someone from exercising their right to file for Social Security benefits. For several years we have monitored the volume of disallowances by office and region. Where an unusual volume of disallowances appears, management investigates and, if necessary, takes corrective action. Beginning in FY 1988, we will measure disallowance applications separately in our work measurement system and give them less credit. This should neutralize any statistical incentive to take unnecessary applications.
Several SSA workloads are not included in merit pay considerations, such as under payments, overpayments, changes of address, arrangements for direct deposits in bank accounts, Medicare claims, and continuing disability reviews. All these services are important to the beneficiaries. HOW was it decided that these services were lower priority and therefore not considered in merit pay raises?
Beneficiary services such as change of address and direct deposit requests are not a lower priority in SSA. Neither are the other workloads mentioned in the question. SSA's priorities maintain a balance between claims and postentitlement workloads. Some workloads are processable upon receipt and only involve keying the new information into SSA's computer maintained records. Others, such as continuing disability reviews and Medicare claims, are handled in part by SSA offices, but the major processing is by State DDS or Medicare carriers and intermediaries respectively. These kinds of actions are usually not included in field office merit pay plans, since little field office workload planning, control, or management is needed. Finally, because SSA offices are involved in a large number of separate workloads, it is not appropriate or feasible for performance plans to include every work item.
The Deaver Regional office directed the talispeil field orrien to list their release of regular apk cases to the Norrana until
the DDS could complete the processing of the seal onetine CDR decision revievs required as a result of the 1988 amendments. Until mid-June of 1987, the office was darwin to release two cases per veek; beginning in mid-Jane they were authorised to release four cases per week. By mid-ugust the office was releasing an average of six cases per week. The number of regular CDR cases pending in the Kalispell arrive has been steadily declining since mid-June and is now seases. we expect this pending workload to be cleared in 6 to 8 weeks. We do not consider CDR cases to be low priority. These cases are pending in field offices because the field office is the control point for CDR cases. The field offices are directed to establish a flow of CDR cases to the DDS based on the DDS'. capacity to process them.
6. According to your testimony, one major strategy for saving
time and money is the teleservice, which encourages the use of telephone interviews for many Social Security services. A recently retired SSA manager testified that a 1981 SSA study found that it was more expensive to do claims interviews over the phone than in person. He explained that it is easier to have an applicant sign documents in the office, than to mail them back and forth, make follow-up phone calls, and so on. As a result of the 1981 study, claims interviews were not conducted over the phone when teleservice was started a few years ago.
Is the new teleservice policy, which includes claims, based on any new studies of its cost-effectiveness?
We cannot identify the 1981 study referred to by the retired manager. However, based on the remainder of his statement, it appears he may have been misinformed. SSA has been taking applications by telephone for over 20 years, and the use of this mode of service is increasing because those reaching retirement age are more accustomed to doing business by phone than were applicants in the past. In addition, as part of our effort to improve and make SSA's service as convenient as possible, we are publicizing the fact that most Social Security business can be handled by telephone. We have found that many people prefer to file their claims without leaving their home. We also find they are more relaxed and better able to give us all the information we need during that single telephone interview. It is true we still need signed documents; however, these can be obtained by mail while we begin to process the information obtained by phone. Thus, teleclaims save people time and inconvenience and make us more efficient.
In the Chicago region, the new policy for people applying for disability claims 15 to send them home to M11 out their applications, rather than to help them fill it out in the office. According to the memorandum from the Chicago region there are a few exceptions. For example, if a disabled person "alleges" that they are mentally retarded or mentally ill, and if they are not accompanied by anyone who could help them with the form, they can receive help with their application. Also, a person who states they are in dire need of help, will supposedly receive assistance with the form.
These forms are difficult and complicated even for SSA staff who have worked with them for years. In addition, physically disabled people may have difficulty traveling to the SSA office several times to pick up and return these forms. Please provide detailed information about any studies that SSA conducted to make sure that these new procedures will not present an undue burden to applicants.
Claimant completion of forms has been a longstanding practice. Due to SSA's recent work simplification initiatives, however, we have placed renewed emphasis on this practice. In many cases, claimants prefer either to have the forms mailed to them or come into the office to pick them up. We have found that claimants often can complete the forms better on their own because they can take as much time as they need to recall details. In addition, they can use their own words to describe their conditions, which is often more helpful to the disability examiner. Since all offices ire now using an appointment system, the claimant can bring the partially or fully completed forms to the office for the interview. Because this practice saves interviewing time, the claimant can spend less time in the office. This in turn allows SSA to interview other applicants sooner. Even those claimants that do not come into the office for an interview have their completed forms thoroughly reviewed by a claims representative. If there are any incomplete or missing items or clarification is necessary, the claims representative recontacts the
claimant--often by telephone, so the claimant does not have
to come into the office again.
We want to stress that we assess each claimant's capability to complete the forms. If there is any question about their capability, if the claimants express concern or apprehension about completing them themselves, or if they request that we complete the forms for them, we do so.
Although SSA has not conducted any national studies to test if completion of forms presents any undue burden on
Page 8
12. Throughout the western region, offices are being renovated to
include interview areas that resemble bank teller service counters. These are intended for quick interviews, such as address changes. The elderly and disabled stand on line, and when it is their turn, they are interviewed, still standing, by SSA staff who sit behind teller-style counters. According to affidavits from Mesa, Arizona [138] these interviews sometimes take as long as 45 minutes, which poses a hardship for elderly and disabled people who have also stood on line waiting to be served. In the case of disabled people in wheelchairs, they often cannot even see the person interviewing them, because their eyes are lower than the height of the window. What is being done to correct this situation?
The purpose of the stand-up interviewing counter in the Mesa, Arizona office, and other offices, is to reduce waiting times for people who desire only to talk with an SSA employee for a short period--to report a change-of-address or to ask a quick question, for example. This type of interviewing option is similar to "speed lines" that banks, grocery stores, and other institutions have established to improve service. The interviews conducted at the interviewing counter in Mesa do not usually exceed 3 minutes. If an interview is expected to exceed 3 minutes, the employees are directed to conduct a sit-down interview in another part of the office. Further, if anyone is handicapped or requests not to stand, they are immediately directed to an area where they may be seated, and a sit-down interview is provided.
Page 9
13. A former president of the National Council of Social Security
Management Association testified that 371 contact stations have been closed since 1984. How many contact stations were closed in FY 1986 and how many do you expect to close in PY 1987?
On September 30, 1986, we had 2,649 contact stations--17 fewer than on September 30, 1985. On June 30, 1987, we had 2,577 contact stations--a reduction of 72 in this fiscal year.
These are net numbers; the Regional Commissioners, who are responsible for making decisions on contact station service, open, close, and adjust contact station schedules continually to meet our public service needs. We have no expectation for closing any particular number of contact stations and we have no number that we believe is the optimal number of contact stations. The number and hours of contact stations depend on the needs of the public.
We have found that increasing teleservice has reduced the need for contact station hours. In addition, in some locations we have placed direct-line autodial phones to provide supplemental, and in a few cases substitute, service for the traditional contact station visits.
14. The subcommittee has received complaints about the
inconvenience that closing offices causes to some elderly and disabled SSA beneficiaries. For example, in New Orleans [139], a hearing office had been relocated in a very dangerous part of the city, and many complaints were filed. Instead of planning to move the office to a safer part of New Orleans, plans were made to move the office to Jefferson Parish, an area that has experienced considerable racial tension in the last year. What is the current status of the plan to move this office?
The Office of Hearings and Appeals [OHA] Regional Office completed a study establishing that more than half of the claimants would find it easier to go to Metairie [Jefferson 'Parish] than to the Fisk Federal Building where the OHA office is now located. Ten to 20 percent of the claimants, at most, would have to take two buses to Metairie if they used public transportation. The General Service Administration's [GSA's] legal department now has provided clearance for GSA to proceed with the relocation of the hearings office to Metairie. GSA estimates the relocation will occur in January 1988. To accommodate those who find it difficult to go to Metairie, a downtown hearing site will be established in the central business district. OHA has requested space in the U.S. Post Office Building, 701 Loyola Avenue.
15. One justification for the staff cuts is the computer
modernization of SSA. However, testimony of former SSA managers, as well as a recent GAO report and dozens of affidavits claim that this modernization is behind schedule and that the computer system is working poorly. Por example in Rockford, Illinois [140], SSA staff are lining up five at a time to use a terminal. Superior, Wisconsin [131] and San Jose [[13] office staff have to regularly wait for information on their terminals, and the Bloomington, Indiana [33] system is frequently nonoperational.
Have you considered slowing down the staff cuts until computer modernization is more successful?
From the time we announced the plan to reduce the overall size of SSA, we have said that under no circumstances will staffing reductions be taken at the cost of reduction in public service. Maintaining and improving service to the public is one of SSA's priorities, and each year we carefully review SSA's staffing needs in the budget process. Claims modernization is only one of the initiatives underway that will achieve staff savings. Other initiatives which are saving workyears in FY 1988 are:
Elimination or modification of unproductive systems alerts and diaries in the program service centers and field offices;
Increasing the amount of annual wage reports received on magnetic media;
Modifications in change of address processing which will eliminate most of the nonreceipt-of-check workload caused by recent changes of address;
Placement of new and additional terminals in field offices is proceeding on schedule. Through August 1987, more than 200 field offices have the new equipment. Typically, offices receive three to five times the number of terminals previously available. We are currently upgrading equipment in 70 to 80 additional offices each month. Rockford, Illinois is scheduled to receive its new equipment in May 1988; Bloomington, Indiana in August 1988; Superior, Wisconsin and San Jose, California in September 1988.
The only information that
not included in the materials you sent were the average age of pending workloads on July 31, 1986, which should be included in the Workload Chart for Question #2. In addition, please include all supporting documents received directly from the Payment Centers, I requested in my letter of November 2, 1987. Please provide this information by December 15, 1987.
Thank you for your cooperation.
THE COMMISSIONER OF SOCIAL SECURITY BALTIMORE MARYLAND 21235
DE 180
Honorable Ted Weiss Chairman, Subcommittee on
Human Resources and
Intergovernmental Relations House of Representatives Washington, D.C. 20515
Dear Mr. Chairman: I am writing in response to your letter of December 2, 1987, regarding additional information about workloads pending in the program service centers [PSCs] as of July 31, 1986. We have revised the workload chart for question 2 [enclosure 1] to include July 31, 1986, figures and the most current workload counts.
The only workload information that we receive from the PSCS comes via the telecommunications systems. The information is compiled in paper reports in Baltimore, and copies are enclosed for each period [enclosure 2].
If you have any further questions, please let me know.
Dorcas R. Hardy Commissioner
of Social Security
Page 10
Southeastern Program Service Center [Birmingham, AL]
Mid-America Program Service Center [Kansas City, MO]
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 NORTHEASTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29
30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
625 5,865 5,476 3,008
783 9,892 2,590
585 2,048 1,369 1,972 8,564 1,838 1,524 292
5 3,659 10,084
4,326 14,410
522 1,148 3,035 4, 205 5,443
57 5,500
413 1,976 1,403
656 4,448 3,858
2
0 129 3,989
1
0 424 425
5 258 263 469
18 3,038 3,525
57 57 0
851 2,393
0 2,804
845 6,893 2,585
927 1,663 1.446 2,165 8,786 3,325 1,898 308
13 5,544 8,865 4,800 13,665
505 1,333 2,831 4,669 4,689
46 4,735
476 2,406 1,568
545 4,995 2,960
7.4 14.8 7.4 5.6 8.2 4.3 5.9 5.8 5.7 9.9 6.8 7.4 10.3 8.7 4.7 7.4 5.7 9.6 7.5 4.8 6.1 7.6 11.1
7.6 11.2 9.6 6.7 6.7 8.6 4.9 4.7
4.3 3.2 2.1 3.2 2.5 3.2 2.7 3.2 3.1 4.7 3.6 4.7
1,496 6,787 5,476 2,424
935 10,331 2,621 1,081 1,931 1,149 1,741 8,523 2,590 1,677 423
19 4,709 8,868 4,149 13,017
588 1,227 2,690 4,505 5,046
58 5,104
433 1,984 1,553
608 4,578 3,562
1
0 138 3,701
B
1 441 450
5 242 247 404
26 3,764 4,194
62 62 1 0
19 57,751
107
2
0 151 125 385 24 16 14 11 46 111 136 34 3
2 175 114 164 278 34 43 27 104 114
4 118
47 175 31 28 281 55 0
94.1 84.2 93.5 98.9 98.2 99.2 99.2 97.8 98.7 95.7 98.1 99.0 86.7 96.7 98.7 96.4 97.9 93.0 96.7 99.1 97.7 97.4 88.5 97.3 90.7 92.8 98.1 94.9 94.4 98.1 100.0
0.8 2.9 1.1 0.2 0.1 0.0 0.0 0.1 0.1 0.3 0.2 0.0 0.0 0.2 0.0 0.2 0.1 0.4 0.1 0.0 0.1 0.2 3.8 0.2 0.4 0.5 0.0 0.2 0.3 0.1 0.0
0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
SOOD000000--0--00000000000ONONNOONWWONOOONFOOD Worcov
0.9 2.2 2.4 7.7 2.4 9.0 6.7 1.9 4.9 5.3 1.8 0.0
1.7 3.0 2.6 1.0 3.9 3.9 1.2 1.8 1.8 1.9 1.3 3.8 3.6 3.5 3.5 4.0
11.3 11.3
6.4 14.6 14.4
8.7 46.9 6.0 6.5 8.3 8.3 15.0
2,594 1,599
574 5,292 3,018
3
0
45 3,066
2
0 498 500
2 359 361 486
48 3, 501 4,035
56 56 0 0
4 58,925
3.0 3.1 2.0 2.4 2.4 4.3 15.8 3.5 3.7 5.2 5.2
8.3 8.3 22.0 14.6 14.6
8.7 24.8 5.7 6.3 7.9 7.9
2,996
1
0 470 471
2 310 312 462
27 3,470 3,959
54 54 0 0
4 57,083
11 66
1 0 26 27
0 43 43 23 18 29 70
0.0 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 MID-ATLANTIC PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
3.6 13.1 3.5 3.6 3.6 3.7 3.1 10.5 3.5 11.1 3.5 7.4 3.2 8.2 3.3 10.7 4.0 7.4 3.5 9.4 4.8 10.3 3.9 8.9 3.4 14.6 3.7 12.2 3.4 13.3 2.9 7.5 3.5 13.8 3.6 9.6 4.0
12.6 3.8 10.7 2.7 10.2 3.5 11.3 3.5 8.2 3.4 8.9 3.0 9.0 2.7 25.8 2.9 9.4 3.0 21.0 4.0 15.3 3.4 8.7 3.4 16.2 3.6 11.9 3.4 7.5 5.3 14.3
0.0 0.0 0.2 0.0 0.5 0.2 2.8 0.3 0.3
120 130 135 145 155
TOTAL 210 220 230 .240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
918 5,116 4,768 2,325
918 8,929 3,593
656 1,662 1,318 2,663 9,892 1,272
636 285
10 2, 203 6,221 3,432 9,653
327
861 3,143 4,331 3,804
92 3,896
306 1,687 3,353
393 5,739 2,731
2 0
23 2,756
11
3 348 362
9 322 331 365
3 907 1,275
32 32 0 1
1 48,131
1,436 6, 204 4,768 1,904
878 8,986 2,449
532 1,927 1,366 2,635 8,909 1,430
626 329
13 2,398 6,344 3,468 9,812
407
903 3,912 5,222 3,766
78 3,844
364 1,938 3,500
294 6,096 2,642
7 0
37 2,686
9 12 416 437
9 354 363 241
12 1,068 1,321
24 24 1 1
3 48,771
1,354 1,810
0 2,516
926 6,606 3,446
959 1,513 1,873 3,768 11,559 2,810 1,208 456
17 4,491 8,380 6,070 14,450
432 1,345 3,238 5,015 4,012
75 4,087
530 3,340 3,815
595 8, 280 2,450
12
0
27 2,489
7
9 505 521
10 436 446
92.3 6.6 86.5 10.0 91.1 7.0 97.0 2.8 97.3 2.7 97.8
2.1 96.1 3.7 96.5 3.4 96.8 3.1 91.3 8.3 92.6 7.0 96.4 3.6 94.4 5.6 92.2
7.4 96.4 3.6 90.4 9.0 93.8 6.0 87.8
8.5 92.7 6.8 95.7 3.8 94.2 5.1 92.3 6.7 71.4 28.6 91.8 7.3 72.4 19.5 85.0
14.4 95.3 4.5 87.2 10.1 88.6 10.2 95.8 3.8 54.5 40.9
1,635 4.7 15.6 1,820 1.5 1.9
0 2,727 3.7 9.1 1,071 4.4 14.4 7,253 3.5 9.5 3,554 3.5 6.0
986 4.2 7.6 1,547 4.7 7.2 1,950 4.2 8.4 3,905 5.7 8.7 11,942 4.5 7.6 3,078 6.2 13.1 1,304 6.8 11.4 473 8.0 11.3
18 4.3 8.2 4,873 6.6 12.4 8,695 3.0 7.8 6,716 6.9 12.8 15,411 4.7 10.0
492 3.6 14.0 1,451 4.3 10.7 3, 382 4.3 8.2 5, 325 4.3 9.4 4,347 5.7 10.8
105 4.0 18.4 4,452 5.7 11.0
732 6.0 21.9 3,930
7.0 14.8 4,005 4.4 9.3
682 7.6 15.1 9,349 5.9 13.0 2,557 4.0
7.8 22 26.6 32.5
0
60 24.1 35.3 2,639 4.7 8.6
8 2.3 6.3
9 7.7 9.7 593
15.3 610 5.6 15.1
21 7.2 34.0 545 7.9 21.4 566 7.9 21.9 694 7.5
13.0 21 7.2 18.0 962 6.0 12.9 1,677 6.7 13.0 48
6.0 18.0 48 6.0 18.0 0 0
4 237.8 239.0 64,149 5.0 10.3
215
8
0 180 107 510 101 27 33 72 134 367 254 91 17
1 363 310 607 917 42 99 129 270 293
30 323 143 565 181
69 958 97 9 0 26 132
1 0 71 72
8 69 77 77
3 152 232
7 7 0 0
0 4,228
0.1 0.1 0.2 0.4 0.0 0.4 2.0 0.1 0.1 0.9 0.3 0.0 0.0
0.6 0.0 0.6 6.0 0.5 0.1 1.8 0.9 0.4 4.5
3.8 14.0 3.5 7.6 4.2
4.6 4.8 11.3 3.3 12.9 3.3 12.6 1:0 22.0 4.2 15.5 4.1 15.6 2.7 22.4 2.6 18.3 3.3 8.3 3.2 11.0 6.5 14.3 6.5 14.3 1.0 90.0 1.0
1.0 2.0 15.0 3.6
45.0 43.3 94.3 5.0 87.5 12.5 100.0 0.0 85.2 12.0 85.4 11.8 47.6 38.1 80.0 12.7 78.8 13.6 87.5 11.1 85.7 14.3 84.1 15.8 85.5 13.8 79.2 14.6 79.2 14.6
10.0 0.6 0.0 0.0 2.0 2.0 14.3 4.0 4.4
1.7 0.0 0.0 0.0 0.8 0.8 0.0 3.3 3.2 0.1 0.0 0.0 0.1 2.1 2.1
18 809 1,434
38 38 0 0
2 59,418
126 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 SOUTHEASTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730
1,050 5,313 5,686 3,585 1,335 11,656 4,798
478 1,037 2,296 2,594 11,203 2,548
659 290
9 3,506 5,292 5, 763 11,055
174
630 6,039 6,843 4,307
33 4,340
237 3,379 2,006
527 6,149 3,163
0 2
63 3,228
0
2 1,070 1,072
50 492 542 247
5 571 823 46 46 1 0
1 58,905
1,820 7,638 5,686 2,938 1,635 12,079 4,196
648 1,164 2,607 2,917 11,532 2,427
717 396
90 3,630 5,522 6,406 11,928
212
722 6,804 7,738 4,668
52 4,720
330 3,887 2,318
452 6,987 3,591
0 1
69 3,661
3
3 1,165 1,171
18 415 433 538
0 1,148 1,686
47 47 0 0
2 64,012
2.2 4.4 4.4 1.9 3.8 3.4 2.3 2.8 2.6 2.6 3.4 2.7 2.5 2.9 2.6 3.8 2.6 2.8 2.8 2.8 2.3 2.5 2.8 2.8 2.7 2.3 2.7 2.1 2.4 2.6 2.4 2.5 2.6
11.6 4.4 4.4 7.2 12.1
7.2 5.5 9.4 5.4 8.4 6.3 6.6 11.6 11.0
7.6 16.4 11.2 7.9 9.5 8.8 12.2 8.3 4.9 5.4 7.5 16.4
7.6 21.1 8.1 5.5 15.5 8.3 5.3
1,411 2,109
0 2,681 1,493 7,694 3,480
602
673 2,111 2,127 8,993 3, 367 1,234 231
25 4,857 4,962 6,862 11,824
242
655 3,643 4,540 3,459
24 3,483
484 3,156 1,317 1,334 6,291 1,861
0
2 112 1,975
2
1 761 764
90 539
629 1,279
9 641 1,929
72 72 1 0
1 53,053
3.5 2.1 2.4 2.0 2.2 2.7 2.3 2.7 5.3 2.4 6.0 3.3 2.6 4.6 3.7 2.7 2.0 2.2 2.2 3.9 4.0 3.9 4.4 2.6 2.1 8.8 3.9 2.6
6.8 17.1 9.2 4.8 7.1 4.7 6.2 5.8 5.5 8.0 0.7 7.1 20.0 8.2 6.1 9.9 8.3 10.5
7.1 4.6 5.3 8.7 36.5
8.9 24.4 7.9 5.1 14.6 10.0 6.9
1,121 2,109
0 2.535 1,191 6,956 3,447
592
665 2,082 2,096 8,882 3,250 1,213 219
21 4,703 4,870 6,468 11,338
221
627 3,584 4, 432 3,247
16 3,263
317 3,034 1, 302 1,134 5,787 1,788
0
2 110 1, 900
2
1 721 724
54 477
531 1,118
7 625 1,750
60 60 1 0
1 50,328
211
0
0 122 225 55B 31 10
7 29 29 106 113 20 10
4 147
92 357 449 19 26 48 93 186
3 189 119 113
14 192 438
94.6 79.8 90.4 99.1 98.3 98.8 98.6 98.5 98.8 96.5 98.3 94.8 84.0 96.8 98.1 94.3 95.9 91.3 95.7 98.4 97.6 93.9 66.7 93.7 65.5 96.1 98.9 85.0 92.0 96.1
4.6 15.1 7.3 0.9 1.7 1.0 1.4 1.4 1.2 3.4 1.6 4.3 16.0 3.0 1.9 5.2 3.8 7.9 4.0 1.3 2.0 5.4 12.5
5.4 24.6 3.6
1.1 14.4 7.0 3.5
000--0OOONNOOOOONOOONONOOD WONNODBO-000-0000002
0.7 4.2 1.8 0.1 0.0 0.1 0.0 0.1 0.1 0.1 0.1 0.9 0.0 0.1 0.0 0.4 0.2 0.8 0.3 0.2 0.3 0.5 8.3 0.5 7.4 0.3 0.1 0.4 0.8 0.3
0.2 1.0 0.5 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.1 0.0 0.0 0.1 0.0 0.3 12.5 0.4 2.5 0.0 0.0 0.1 0.2 0.1
2.0 1.6 2.6 2.3 1.0 2.7 2.7 1.7 1.6 1.6 1.4
6.0 5.3 5.3 6.3 13.3 8.4 8.4 32.5
9.7 10.7 11.0
2.0 6.7 2.9 14.5 7.0 1.8 1.9 7.4 2.4 3.1 8.7 9.7 2.5
2.0 12.5
7.2 16.5 7.0 7.6 7.6 24.8 11.6 13.5 12.3 11.9
8.9 11.2 15.9 15.9 4.0
66 0 0 2 68 0 0 39 39 33 52 85 159
2 15 176 10 10 0
0
0 2,358
100.0 98.2 96.2 100.0 100.0 94.7 94.8 60.0 88.5 84.4 87.4 77.8 97.5 90.7 83.3 83.3 100.0
0.0 1.8 3.4 0.0 0.0 5.1 5.1 36.7
9.6 13.5 12.4 22.2 2.3 9.1 13.9 13.9 0.0
0.0 0.0 0.3 0.0 0.0 0.1 0.1 3.3 1.5 1.7 0.2 0.0 0.2 0.2 1.4 1.4 0.0
0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.4 0.3 0.0 0.0 0.0 0.0 1.4 1.4 0.0
86 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 GREAT LAKES PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CAT1
CAT2 CAT3 CAT4
2,220 2,555
0 3,716
990 9,481 2,096
939
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610
2,080 7,305 6,072 3,191 1,053 12,396 2,196
814 1,167 1,478 2,824 8,479 3,694 1,336 460
60 5,550 8,808 2,769 11,577
408 1,172 3,789 5,369 4,047
112 4,159
495 2,672
379
713 4,259 3,233
5 12
38 3,288
143
2.9 4.0 4.0 2.4 3.5 3.4 3.2 3.5 3.0 2.7 3.5 3.2 3.1 3.3 3.4 4.3 3.2 3.5 3.2 3.5 2.4 3.0 2.7 2.7 3.1 1.8 3.1 2.7 3.4 2.8 2.0 3.0 2.4 7.2 5.3 6.4 2.5 3.1 3.5 3.2 3.2
11.6 4.2 4.2 9.5 12.7 7.5 6.6 9.4 5.3 7.7 9.2 7.8 10.2 9.3 6.9 22.5 9.9 8.5 8.3 8.4 11.3 7.5 4.8
3.4 7.0 3.3 2.7 3.5 2.5 2.1 3.2 2.8 2.9 3.8 3.9 3.0 3.2 2.9 3.9 3.1 2.8 2.1 2.3 2.3 3.5 5.3 3.6 4.5 3.4
1,661 5,846 6,072 3,480
731 11,944 2,219
240 1,084 2,244 2,851 9,138 4, 235 1,441 364
32 6,072 8,484 2,686 11,170
344
988 3,826 5,158 4,403
115 4,518
442 2,356
435
926 4,159 3,795
2 9
20 3,826 148
5 367 $20
0 392
392 1,570
0 2,671 4,241
12 12 1 0
0 59,796
8.3 18.8 8.8 5.5 7.1 4.9 4.4 6.5 5.7 7.4 7.1 5.3 17.4
7.4 6.9 8.4 7.2 12.3 7.2 5.2 6.6
7.5 21.1
7 19.7 9.2 4.9
7.5 10.4
4.6 10.0 9.0 9.2 4.7 17.8 8.7 8.0 11.5
607 33 28
5 23 58 147 174 41
3 26 244 123 116 239 37 26 40 103 146
7 153 100 111
3 27 241 36 0
92.9 78.4 91.7 98.4 96.9 99.3 98.7 98.2 98.3 96.7 97.6 98.9 62.9 96.7 98.8 95.3 98.1 89.9 97.0 97.9 96.7 95.5 75.0 95.2 78.8 94.8 98.8 93.6 92.2 97.9 100.0 100.0 100.0 98.0 77.7 100.0 95.6 89.2
1,921 2,545
0 3,453
776 8,695 2,062
910
801 1,841 3,228 8,842 5,293 1,803 280
44 7,420 10, 365
2,705 13,070
427
955 2,303 3,685 3,786
42 3,828
571 2,453
327
568 3,919 2,160
3 9
50 2,222 160
3 349 512
0 374
374 1,584
2 2,066 3,652
13 13 0 0
0 56, 232
6.0 15.9 6.4 1.6 3.0 0.6 1.2 1.8 1.6 3.2 2.2
1.1 37.1 3.2 1.2 4.1 1.8 7.8 2.6 1.7 2.7 3.7 12.5
3.8 13.8 4.3 0.9 4.4 5.7 1.6 0.0 0.0 0.0
1.6 16.5 0.0 2.5 7.5
0.9 4.8 1.5 0.0 0.1 0.1 0.1 0.1 0.1 0.1 0.2 0.0 0.0 0.1 0.0 0.5 0.1 1.5 0.4 0.3 0.4 0.5 8.9 0.6 5.0 0.8 0.3 1.6 1.6 0.4 0.0 0.0 0.0 0.4 3.9 0.0 1.9 2.6
1,865 3,288 8,995 5,472 1,847 283
70 7,672 10,488
2,838 13,326
475
985 2,352 3,812 3,964
56 4,020
725 2,588
331
607 4,251 2,206
3 9
50 2,268 206
3 365 574
0 463
463 1,588
2 2,113 3,703
17 17 0 0
0 58,582
0.1 0.9 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.8 0.0 0.1 0.2 0.3 3.6 0.4 2.5 0.1 0.0 0.3 0.5 0.1 0.0 0.0 0.0 0.1 1.9 0.0 0.0 0.7
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980
5.4 8.7 4.3 11.8 6.4 8.9 4.4 9.3 8.0 8.1 8.4
3.6 3.5 2.1 4.3 7.1 6.6 2.2
421 570
0 349 349 232
0 3,390 3,622
22 22 2 0
1 58, 261
2.8 2.8 1.2 5.0 2.7 2.1 12.4 12.4
15.9 15.9
1.4 9.0 7.4 4.8 15.9 15.9
43
0 67 67 3 0 40 43 4 4 0
80.8 14.5 80.8 14.5 99.7 0.2 100.0 0.0 97.8
1.9 98.6 1.2 76.5 23.5 76.5 23.5
1.1 1.1 0.0 0.0 0.2 0.1 0.0 0.0
Page 11
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 MID-AMERICA PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30 -59 60-89
% OF PENDINGS CATI CAT2 CAT3
120 1 30 135 145 155
TOTAL 210 220 230 240
3.2 5.5 3.1 3.7 3.7 3.5 3.3 4.5 3.8
8.1 15.8 8.3 7.5 8.3 5.9 8.0 7.8 7.5
13.8 4.4 4.2 10.1 10.1 8.4 7.3 12.5 5.4 8.4 8.1 7.7 10.6 10.1
8.7 18.0 10.2 10.6 11.0 10.8 10.5 9.5 6.2
1,110 8,098 5,334 4,292 2,850 13,586 5,827
932 2,741 2,640 4,861 17,001 5,884 1,512 891
10 8,297 5,408 5,754 11,162
417 1,076 9,824 11,317 5,530
260 5,790
241 10
0 235 211 697 173 53 47 71 171 515 506 105 10
2 623 277 605 882
3.0 4.2 4.0 2.5 5.3 3.8 3.2 3.6 3.2 3.3 4.2 3.5 3.3 3.8 4.4 2.6 3.5 4.2 3.9 4.1 2.6 3.8 3.6 3.6 3.9 4.5 3.9 3.3 3.6 3.9 3.3 3.7 3.6 9.2
0.6 2.6 1.1 0.1 0.1 0.1 0.2 0.2 0.1 0.3 0.2 0.0 0.0 0.3 0.0
0.6
0.3 1.7 0.5
9.7 8.1 10.7 9.4 9.0 11.4 10.3 12.0 8.5 6.1
1,588 3,668
0 4, 343
1,372 10,971 5,904 1,246 2,008 3,484 5,133 17,775 7,234 2,025 830
11 10, 100 6,509 7,223 13,732
598 1,236 9,002 10,836 5,767
241 6,008
722 3,502 3,296 1.087 8,607 3,840
7
1
81 3,929
7
3 1,055 1,065
0 678 678
3.5 4.4 3.9 6.0 5.0 3.3 3.1 3.8 3.7 4.2 4.4 4.2 3.9 4.3 4.1 3.0 4.0
1,805 9,202 5,334 3,826 3,288 14,253 5,486
920 2,691 2,895 4,893 16,885 4,978 1,338 1,216
5 7,537 5,947 5,691 11,638
483 1,143 9,097 10,723 5,312
260 5,572
542 3,350 2,901
740 7,533 4,026
5
0 108 4,139
10
2 965 977
0 368 368 715
6 1,412 2,133
22 22 0 0
4 80, 361
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760
25 24 5 0
0
293 47 50 11 7 5 23 39
2 41 16 16 8 2 42 10
94.2 5.1 83.9 12.9 92.8 5.9 97.0
2.8 95.B 4.1 97.6
2.3 97.8 2.0 96.6 3.2 97.0 2.8 93.2
6.5 94.8
4.9 98.8 1.2 84.6 15.4 93.9
5.8 95.9
4.1 91.7 7.7 93.6
6.0 91.2
6.7 95.2 4.2 98.7 1.2 97.8
1.9 93.4 5.8 92.7 6.2 93.4 5.8 83.6 14.2 93.1
6.4 96.8
2.9 95.8
3.8 93.9 5.5 95.1
4.6 70.0 30.0 100.0 0.0 92.0 5.7 95.0 4.6 87.5 0.0 100.0 0.0 94.4 4.4 94.4 4.3
1,898 3,679
0 4,611 1,635 11,823 6,086 1,300 2,058 3,562 5,313 18,319
7,764 2,136 840
13 10,753 6,789 7,878 14,667
656 1,298 9,124 11,078 6,173
260 6,433
864 3,761 3,404 1,135 9,164 4,037
10
1
88 4,136
8
3 1,117 1,128
0 763 763 748
3 1,675 2,426
42 42
1 0
0 90, 733
0.1 0.6 0.2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.1 0.0 0.1 0.1 0.4 0.1 0.3 0.1 0.1 0.3 0.1 0.1
0.0
0.0 0.0 0.1 12.5 0.0 0.2 0.3
9.7 12.4
9.8 14.8 9.8 8.1 7.8 9.3 6.9 9.2
9.7 10.4
9.7 14.5 10.0
7.6
6.1 9.0 7.8 18.9 9.0 8.47.8 15.3 10.3 9.1 9.2
0.2 0.6 0.8 0.6 1.9 0.4 0.2 0.2 0.5 0.2 0.0 0.0 2.3 0.3 0.0 0.0 1.0 1.0
2,984 3,231 1,163 7,858 4,458
3 0
79 4,540
8
0 987 995
0 428 428 577
3 1,173 1,753
27 27
0
03 81,379
375 123 241 98 43 505 184
3 0
5 192
0 0 49 49
0 58 SA 39
0 96 135
3 3 0 0
0 4,246
17.6 9.0 6.1 4.4 13.0 5.3 3.4 3.5
14.7
7.1 4.7 10.0 10.4 10.3
0 2 12 0
0
11 110 15 15
7 0
3.1 3.1 3.9 4.2 4.2 4.1 4.7 4.7
15.2 15.2 13.2 13.0
9.6 10.8 11.5 11.5
2.4 2.4 4.0 1.7 5.2 4.8 7.6 7.6 8.0
13.5 13.5 9.5 3.0 9.7 9.6 11.6 11.6
88.9 88.9 93.4 100.0 94.2 94.0 90.5 90.5 100.0
3 1,578 2,280
38 38 1 0
0 86,020
7.6 7.5 5.2 0.0 5.7 5.6 7.1 7.1 0.0
2.0 2.0 0.9 0.0 0.1 0.3 2.4 2.4 0.0
1.6 1.6 0.4 0.0 0.0 0.1 0.0 0.0 0.0
TOTAL 850
TOTAL 970 980 990 999
0.1 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 WESTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTA 850
TOTAL 970 980 990 999
4.0 4.8 4.2 4.7 2.7 3.7 3.0
728 2,515
0 2,480 1,073 6,796 2,953 1,168 1,301 2,107 2,491 10,020 5,180 2,254 453
4 7,891 13,916
3,295 17,211
507 1,211 2,379 4,097 4,664
95 4,759
614 4,686 2,210
403 7,913 1,963
0
7.8 15.4
8.7 10.5 11.1
7.1 11.8 7.8 9.8 12.8 11.1 14.1 17.2 12.4 14.0 11.8 13.6 16.8 12.7.
7.7 10.5 10.3
8.5 10.2 20.0 13.6
8.6 11.4 12.8
6.7 56.3
163
0
0 120 176 459 222 67 51 173 111 624 641 156 80
1 878 1,970
303 2,273
81 132 116 329 391
6 397 167 675 103
41 986 92 2
29 7 1 0 37
1 18 19 21 10
9 40 24
4 28 39 49
6 14 108
3 1
94.6 4.6 83.0 13.6 92.2
6.2 92.9 7.0 94.5 5.4 96.1 3.8 92.3 7.6 95.7 4.3 94.1 5.9 88.5
10.9 93.3 6.5 84.8 15.0 80.0 20.0 89.6 10.0 87.6 12.4 90.9 8.4 88.2 11.7 82.0 13.1 89.4 9.7 95.0 4.6 91.5 7.3 91.7 7.7 90.5 5.7 91.7 7.6 73.5 20.0 86.5 12.5 95.3
4.4 87.0 8.9 87.6 10.9 95.2 4.5 0.0 66.7
0.1 0.0 0.2 0.0 1.5 0.1 0.0 0.3 0.1 0.0 0.1 1.8 0.1 0.0 1.1 0.3 0.1 0.0
0.0 0.5 0.1 3.4 0.7 0.4 0.9 0.5 3.8 0.5 4.7 0.9 0.3 3.0 1.2 0.1 33.3
3.7 2.5 3.7 4.5 3.6 3.0 7.0 3.7 2.6 35.0
9.4 16.6 14.0 9.0 7.9 12.3 5.4
111 2,533
0
1 346 347
26 185 211 284
0 1, 252 1,536
62 62 1 0
2 40,056
32.9
6.8 11.0 11.5 4.4 4.4 6.5 3.2 3.8 18.2 17.3 3.1 8.4 2.5 2.5 1.0
46.0 12.2 11.0 19.5 13.4 13.4 26.3 17.8 19.3 27.5 20.7
9.8 16.0 7.2 7.2 1.0
264 358
0 0 74 74 12 58 70 569
1 155
0.0 0.1 0.0 0.0
0.1
0.1 3.1 1.4 1.7
329 2,393
1
2 809 812
64 296
360 1,267
3 2,349 3,619
65 65 3 0
5 72,298
8.2 1.3 0.0 0.0 0.4 0.4 10.9 2.4 3.9 3.2 0.0 0.2
11.6 80.2 83.6 15.0 100.0
0.0 100.0 0.0 90.4 9.1 90.4 9.1 67.2 76.7 19.6 75.0 19.4 51.7 44.9 66.7 33.3 93.2
6.6 78.6 20.0 96.9 1.5 96.9 1.5 100.0 0.0
38 2,001
1
2 731 734
43 227 270 655
2 2,189 2,846
63 63 3 0
4 64,608
3.7 10.5 3.3 12.1 4.1 14.0 4.1 14.0 1.0 1.0
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 NORTHEASTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59
6089
Z OF PENDINGS CATI CAT2 CAT3 CAT4
3.4 5.9 3.2 2.7 2.9 2.8 2.3 3.2 2.8 2.9 3.4 4.6
7.4 14.8 7.4 5.6 8.2 4.3 5.9 5.8 5.7 9.9 6.8 7.4 10.3
851 2.393
0 2,804
845 6,893 2,585
927 1.663 1.446 2,165 8,786 3,325 1,899 308
13 5,544 8,265 4,800 13,665
505 1,333 2,831 4,669 4,689
107
2
0 151 125 385 21 16 14 11 46 111 136 34 3
2 175 114 164 278 34 43 27 104
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 B20 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
2.5 3.9 4.0 2.2 3.1 3.3 3.6 3.8 3.8 3.9 4.3 3.8 3.6 4.0 4.4 5.8 3.8 3.2 4.0 3.4 3.1 3.3 4.4 3.9 3.2 4.7 3.2 1.9 3.8 3.7 4.5 3.7 3.1 5.0
7.0 11.2
6.0 10.2 8.9 8.1 13.3 8.7 7.5 13.5 11.1 6.5 9.2 7.4 7.9 8.7 7.3 7.7 7.2 18.7
7.3 12.2 10.6
8.0
7.1 9.4 5.7 19.0
625 5,865 5,476 3,008
783 9,892 2,590
585 2,048 1,369 1,972 8,564 1,838 1,524 292
5 3,659 10,084
4,326 14,410
522 1,148 3,035 4, 205 5,443
57 5,500
413 1,976 1,403
656 4,448 3,858
2
0 129 3,989
1
0 424 425
5 258 263 469
18 3,038 3,525
57 57 0 0
12 57,774
1,496 6,787 5,476 2,424
935 10,331 2,621 1,081 1,931 1,149 1,741 8, 523 2,590 1,677 423
19 4,709 8,868 4,149 13,012
588 1,227 2,690 4,505 5,046
58 5, 104
433 1,984 1,553
608 4,578 3,562
1
0 138 3,701
8
1 441 450
5 242 247 404
26 3,764 4,194
62 62 1
0
19 57,751
992 2,395
0 2,980 1,003 7,370 2,613
944 1,677 1,457 2,214 8,905 3,473 1,935 311
15 5,734 8,980 4,977 13, 957
543 1,378 2,858 4,779 4,814
52 4,866
525 2,594 1,599
574 5,292 3,018
3
0
45 3,066
2
0 498 500
2 359 361
486
48 3, 501 4,0.35
56 S6
0
04 58,925
5.1 12.5 5.2 0.9 1.7 0.8 0.8 2.1 1.2 3.9 1.8 1.0 13.3 3.1 1.3 3.3 2.0 6.3 3.1 0.9 2.2 2.4 7.7 2.4 9.0 6.7 1.9
4.7 7.4 5.7 9.6 7.5 4.8 6.1
7.6 11.1
7.6 11.2 9.6
94.1 84.2 93.5 98.9 98.2 99.2 99.2 97.8 98.7 95.7 98.1 99.0 86.7 96.7 98.7 96.4 97.9 93.0 96.7 99.1 97.7 97.4 88.5 97.3 90.7 92.8 98.1 94.9 94.4 98.1 100.0
2.1 3.2 2.5 3.2 2.7 3.2 3.1 4.7 3.6 4.7 2.9 3.8 3.3 3.7 3.5 2.4 2.7
0.8 2.9 1.1 0.2 0.1 0.0 0.0 0.1 0.1 0.3 0.2 0.0 0.0 0.2 0.0 0.2 0.1 0.4 0.1 0.0 0.1 0.2 3.8 0.2 0.4 0.5 0.0 0.2 0.3 0.1 0.0
0.0 0.4 0.2 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0
Hooo000000--0--0000000000OONONNOONWWONDOON--0000ño
4 118
47 175 31 28 281 55 0 0 11
5.3 5.7 7.4 9.0 11.3 11.3
6.4 14.6 14.4
8.7 46.9
6.0
3.9 1.2 1.8 1.8 1.9 1.3 3.8
4,735
476 2,406 1,568
545 4,995 2,960
3
0
33 2,996
1
0 470 471
2 310 312 462
27 3,470 3,959
54 54 0 0
4 57,083
3.0 3.1 2.0 2.4 2.4 4.3 15.8 3.5 3.7 5.2 5.2
8.3 8.3 22.0 14.6 14.6
8.7 24.8 5.7 6.3 7.9 7.9
1 0 26 27
0 43 43 23 18 29 70 2
94.4 94.2 100.0 86.4 86.4 95.1 56.3 99.1 98.1 96.4 96.4
5.2 5.4 0.0 12.0 11.9
4.7 37.5 0.8 1.7 3.6 3.6
0.2 0.2 0.0 1.4 1.4 0.2 6.3 0.1 0.1 0.0
0.0
0.2 0.2 0.0 0.3 0.3 0.0 0.0 0.0 0.0 0.0 0.0
Page 12
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 MID ATLANTIC PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC
PEND PSC
40
11.3 12. 12.6 22.0 15.5 13.6
TOTAL 10 IRO
TOTAL 750 760 720
TOTAL AS0
TOTAL
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 SOUTHEASTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC
10-59 60-80
> OF PENDINGS CATI CAT2 CAT CATH
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
3,506 5,202 5,703 11,055
174
630 6,039 6,843 4,307
33 4,340
237 3,379 2,006
527 6,149 3,163
0 2
63 3, 228
0
2 1,070 1,072
50 492 542 247
5 571 823 46 46 1 0
1 58,905
6,862 11.824
242
OSS 3,643 4, 540 3,459
24 3, 483
484 3, 156 1,317 1,334 6,201 1,861
0
2 112 1,975
2
1 761 764
90 539
629 1,279
9 641 1,929
72 72 1 0
1 53,053
2.0 1.6 2.6 2.3 1.0 2.7 2.7 1.7 1.6 1.6 1.4
6.0 5.3 5.3 6.3 13.3 8.4 8.4 32.5
9.7 10.7 11.0
1.8 3.4 0.0 0.0 5.1 5.1 36.7
0.0 0.0 0.3 0.0 0.0 0.1 0.1 3.3
2.0 6.7 2.9 14.5 7.0 1.8 1.9 7.4 2.4 3.1 8.7 9.7 2.5 6.6 3.5 3.5 4.0
2.0 12.5
7.2 16.5 7.0 7.6 7.6 24.8 11.6 13.5 12.3 11.9
8.9 11.2 15.9 15.9 4.0
3,661
3
3 1,165 1,171
18 415 433 538
0 1,148 1,686
47 47 0 0
2 64,012
100.0 98.2 96.2 100.0 100.0 94.7 94.8 60.0 88.5 84.4 87.4 77.8 97.5 90.7 83.3 83.3 100.0
0 39 39 33 52 85 159
2 15 176 10 10 0 0
0 2,358
0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.4 0.3 0.0 0.0 0.0 0.0 1.4 1.4 0.0
531 1,118
7 625 1,750
60 60 1 0
1 50,328
1.7 0.2 0.0 0.2 0.2 1.4 1.4 0.0
281 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 GREAT LAKES PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CAT1
CAT2 CATS CAT4
8.3 18.8 8.8 5.5 7.1 4.9 4.4 6.5 5.7 7.4
216 10
0 224 157 607 33 28
5 23 58 147 174 41 3
11.6 4.2 4.2 9.5 12.7 7.5 6.6 9.4 5.3 7.7 9.2 7.8 10.2 9.3 6.9 22.5
9.9 8.5 8.3 8.4 11.3 7.5 4.8
0.1 0.9 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.0
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820
2.9 4.0 4.0 2.4 3.5 3.4 3.2 3.5 3.0 2.7 3.5 3.2 3.1 3.3 3.4 4.3 3.2 3.5 3.2 3.5 2.4 3.0 2.7 2.7 3.1 1.8 3.1 2.7 3.4 2.8 2.0 3.0 2.4 7.2 5.3 6.4 2.5 3.1 3.5 3.2 3.2
1,661 5,846 6,072 3,480
731 11,944 2,219
740 1,084 2,244 2,851 9,138 4,235 1,441 364
32 6,072 8,484 2,686 11,170
344
988 3,826 5,158 4,403
115 4,518
442 2,356
435
926 4,159 3,795
2 9
20 3,826 148
5 367 520
0 392
392 1,570
0 2,671 4,241
12 12 1 0
0 59,796
2,080 7,305 6,072 3,191 1,053 12,396 2,196
814 1,167 1,478 2,824 8,479 3,694 1,336 460
60 5,550 8,808 2,769 11,577
408 1,172 3,789 5,369 4,047
112 4,159
495 2,672
379
713 4,259 3,233
5 12
38 3,288 143
6 421 570
0 349 349 232
0 3,390 3,622
22 22 2 0
1 58, 261
3.4 7.0 3.3 2.7 3.5 2.5 2.1 3.2 2.8 2.9 3.8 3.9 3.0 3.2 2.9 3.9 3.1 2.8 2.1 2.3 2.3 3.5 5.3 3.6 4.5 3.4 2.2 3.6 3.5 2.1 4.3 7.1 6.6 2.2 6.3 1.0 2.7 4.0
2,220 2,555
0 3,716
990 9,481 2,096
939
807 1,865 3,288 8,995 5,472 1,847 283
70 7,672 10,488
2,838 13,326
475
985 2,352 3,812 3,964
56 4,020
725 2,588
331
607 4,251 2,206
3 9
50 2,268 206
3 365 574
0 463
463 1,588
2 2,113 3,703
17 17 0 0
0 58, 582
5.3 17.4 7.4 6.9 8.4 7.2 12.3 7.2 5.2 6.6 7.5 21.1
7.7 19.7 9.2 4.9 7.5 10.4
4.6 10.0 9.0 9.2 4.7 17.8 8.7 8.0 11.5
7.2 14.3
7.4 13.9 9.0 6.4 5.4
1,921 2,545
0 3,453
276 8,695 2,062
910
801 1,841 3,228 8,842 5,293 1,803 280
44 7,420 10, 365
2,705 13,070
427
955 2, 303 3,685 3,786
42 3,828
571 2,453
327
568 3,919 2,160
3 9
50 2,222 160
3 349 512
0 374
374 1,584
2 2,066 3,652
13 13 0 0
0 56,232
92.9 6.0 78.4 15.9 91.7 6.4 98.4
1.6 96.9 3.0 99.3 0.6 98.7 1.2 98.2
1.8 98.3 1.6 96.7 3.2 97.6 2.2 98.9 1.1 62.9 37.1 96.7 3.2 98.8
1.2 95.3 4.1 98.1 1.8 89.9 7.0 97.0 2.6 97.9 1.7 96.7
2.7 95.5 3.7 75.0 12.5 95.2
3.8 78.8 13.8 94.8 4.3 98.8 0.9 93.6 4.4 92.2 5.7 97.9
1.6 100.0 0.0 100.0 0.0 100.0 0.0 98.0
1.6 77.7 16.5 100.0 0.0 95.6 2.5 89.2 7.5
244 123 116 239 37 26 40 103 146
7 153 100 111
3 27 241 36 0 0 0 36 34 0
0.9 4.8 1.5 0.0 0.1 0.1 0.1 0.1 0.1 0.1 0.2 0.0 0.0 0.1 0.0 0.5 0.1 1.5 0.4 0.3 0.4 0.5 8.9 0.6 5.0 0.8 0.3 1.6 1.6 0.4 0.0 0.0 0.0 0.4 3.9 0.0 1.9 2.6
0.0 0.1 0.2 0.3 3.6 0.4 2.5 0.1 0.0 0.3 0.5 0.1 0.0 0.0 0.0 0.1 1.9 0.0 0.0 0.7
4.3 11.8 6.4 8.9 4.4 9.3 8.0 8.1 8.4
2.8 2.8 1.2 5.0 2.7 2.1 12.4 12.4
15.9 15.9 1.4 9.0 7.4 4.8 15.9 15.9
80.8 14.5 80.8 14.5 99.7 0.2 100.0 0.0 97.8 1.9 98.6 1.2 76.5 23.5 76.5 23.5
43
0 67 67 3 0 40 43 4 4 0 0
0 1,927
3.7 3.7 0.1 0.0 0.1 0.1 0.0 0.0
1.1 1.1 0.0 0.0 0.2 0.1 0.0 0.0
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 MID-AMERICA PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CATI CAT2
CAT3 CAT4
120 130 135 145 155
TOTAL 210
241 10
0 235 211 697 173 53 47 71 171 515 506 105 10
2 623 277
3.0 4.2 4.0 2.5 5.3 3.8 3.2 3.6 3.2 3.3 4.2 3.5 3.3 3.8 4.4 2.6 3.5 4.2 3.9 4.1 2.6 3.8 3.6 3.6 3.9 4.5 3.9 3.3
13.8 4.4
4.2 10.1 10.1 8.4 7.3 12.5 5.4 8.4 8.1 7.7 10.6 10.1
8.7 18.0 10.2 10.6 11.0 10.8 10.5 9.5 6.2 6.8 9.7 12.4
9.8 14.8 9.8 8.1 7.8 9.3 6.9 9.2
340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610
1,110 8,098 5,334 4,292 2,850 13,586 5,827
932 2,741 2,640 4,861 17,001 5,884 1,512 891
10 8,297 5,408 5,754 11,162
417 1,076 9,824 11,317 5,530
260 5,790
480 2,984 3,231 1,163 7,858 4,458
3 0
79 4,540
8
O 987 995
0 428 428 577
3 1,173 1,753
27 27 0 0
0.1 0.6 0.2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.1 0.0
1,805 9,202 5,334 3,826 3,288 14,253 5,486
920 2,691 2,895 4,893 16,885 4,978 1,338 1,216
5 7,537 5,947 5,691 11,638
483 1,143 9,097 10,723 5,312
260 5,572
542 3,350 2,901
740 7,533 4,026
5
0 108 4,139
10
2 965 977
0 368 368 715
6 1,412 2,133
22 22 0 0
4 80, 361
3.2 5.5 3.1 3.7 3.7 3.5 3.3 4.5 3.8 4.0 5.8 4.6 3.5 4.4 3.9 6.0 5.0 3.3 3.1 3.8 3.7 4.2 4.4 4.2 3.9 4.3 4.1 3.0 4.0 4.3 17.6 9.0 6.1 4.4 13.0 5.3 3.4 3.5
8.1 15.8 8.3 7.5 8.3 5.9 8.0 7.8 7.5 9.5 9.7 8.1 10.7 9.4 9.0 11.4 10.3 12.0 8.5 6.1 6.7 9.7 10.4
9.7 14.5 10.0 7.6 6.1 9.0 7.8 18.9 9.0 8.4 7.8 15.3 10.3
1,898 3,679
0 4,611 1,635 11,823 6, OB6 1,300 2,058 3,562 5,313 18,319
7,764 2,136 840
13 10,753 6,789
7,878 14,667
656 1,298 9,124 11,078 6,173
260 6,433
864 3,761 3,404 1,135 9,164 4,037
10
1
88 4,136
8
3 1,117 1,128
0 763 763 748
3 1,675 2,426
42 42 1 0
0 90, 733
1,588 3,668
0 4,343 1,372 10,971 5,904 1,246 2,008 3,484 5,133 17,775 7,234 2,025 830
11 10,100 6,509 7,223 13,732
598 1,236 9,002 10,836 5,767
241 6,008
722 3,502 3,296 1,087 8,607 3,840
7 1
81 3,929
7
3 1,055 1,065
0 678 678 699
3 1,578 2,280
38 38 1 0
0 86,020
94.2 83.9 92.8 97.0 95.8 97.6 97.8 96.6 97.0 93.2 94.8 98.8 84.6 93.9 95.9 91.7 93.6 91.2 95.2 98.7 97.8 93.4 92.7 93.4 83.6 93.1 96.8 95.8 93.9 95.1 70.0 100.0 92.0 95.0 87.5 100.0 94.4 94.4
2.6 1.1 0.1 0.1 0.1 0.2 0.2 0.1 0.3 0.2 0.0 0.0 0.3 0.0 0.6 0.3 1.7 0.5 0.1 0.2 0.6 0.8 0.6 1.9 0.4 0.2 0.2 0.5 0.2 0.0 0.0 2.3 0.3 0.0 0.0 1.0 1.0
2.3 2.0 3.2 2.8 6.5 4.9
1.2 15.4 5.8 4.1 7.7 6.0 6.7 4.2 1.2 1.9 5.8 6.2 5.8 14.2 6.4 2.9 3.8 5.5 4.6 30.0 0.0 5.7 4.6 0.0 0.0 4.4 4.3
882 44 54 114 212 359
16 375 123 241 98 43 505 184
3 0
5 192
0 0 49 49
0 58 58
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
0.1 0.4 0.1 0.3 0.1 0.1 0.3 0.1 0.1 0.0 0.0 0.0 0.1 12.5 0.0 0.2 0.3
14.7
7.1 4.7 10.0 10.4 10.3
3.1 3.1 3.9 4.2 4.2 4.1 4.7 4.7
15.2 15.2 13.2 13.0
9.6 10.8 11.5 11.5
2.4 2.4 4.0 1.7 5.2 4.8 7.6
7.6
8.0
88.9 88.9 93.4 100.0 94.2 94.0 90.5 90.5 100.0
7.6 7.6 5.2 0.0 5.7 5.6 7.1 7.1 0.0
2.0 2.0 0.9 0.0 0.1 0.3 2.4 2.4 0.0
1.6 1.6 0.4 0.0 0.0 0.1 0.0 0.0 0.0
0.1 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 WESTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
940 2,515
0 2,622 1,292 7,369 3,177 1,236 1,354 2,282 2,602 10,651 5,855 2,417 534
S 8,811 15,887
3,623 19,510
618 1,355 2,505 4,478 5,085
105 5,190
835 5,415 2,319
463 9,032 2,061
3
3,850 5,328 2,344 7,672
293
615 1,786 2,694 3,792
124 3,916
357 2,633 1,512
218 4,720 2,422
0
7.8 15.4
8.7 10.5 11.1
7.1 11.8 7.8 9.8 12.8 11.1 14.1 17.2 12.4 14.0 11.8 13.6 16.8 12.7.
7.7 10.5 10.3
8.5 10.2 20.0 13.6
8.6 11.4 12.8
6.7 56.3
728 2,515
0 2,480 1,073 6,796 2,953 1,168 1,301 2,107 2,491 10,020 5,180 2,254 453
4 7,891 13,916
3, 295 17,211
507 1,211 2,379 4,097 4,664
95 4,759
614 4,686 2,210
403 7,913 1,963
0
0.1 0.9 0.3 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.1 0.0 0.2 0.0 1.5 0.1 0.0 0.3
4.0 4.8 4.2 4.7 2.7 3.7 3.0 3.2 3.7 2.5 3.7 4.5 3.6 3.0 7.0 3.7 2.6 35.0
156 80
1 878 1,970
303 2,273
81 132 116 329 391
6 397 167 675 103
41 986 92 2
94.6
4.6 83.0 13.6 92.2 6.2 92.9 7.0 94.5 5.4 96.1 3.8
92.3 7.6
95.7 4.3 94.1 5.9 88.5 10.9 93.3 6.5 84.8 15.0 80.0 20.0 89.610.0 87.6 12.4 90.9
8.4 88.2 11.7 82.0 13.1 89.4 9.7 95.0 4.6 91.5 7.3 91.7 7.7 90.5 5.7 91.7 7.6 73.5 20.0 86.5 12.5 95.3 4.4 87.0 8.9 87.6 10.9 95.2 4.5 0.0 66.7
0.8 2.5 1.2 0.0 0.1 0.1 0.1 0.0 0.1 0.5 0.3 0.2 0.0 0.4 0.0 0.5 0.1 3.4 0.7 0.4 0.9 0.5 3.8 0.5 4.7 0.9 0.3 3.0 1.2 0.1 33.3
16.8 13.9
8.1 10.3 9.3 9.6 9.4 16.6 14.0 9.0 7.9 12.3 5.4
0.0 0.1 1.8 0.1 0.0 1.1 0.3
0.1
0.0
7 2,740
0
0 316 316
20 175 195 254
1 1,535 1,790
64 64 4 0
0 42,392
111 2,533
0
1 346 347
26 185 211 284
0 1,252 1,536
62 62
1
02 40,056
2.0 4.0 4.0 4.6 3.2 3.4 1.7
29.0 15.3 15.3 16.2 15.0 15.1 19.0
329 2,393
1
2 809 812
64 296
360 1,267
3 2,349 3,619
65 65
32.9
6.8 11.0 11.5 4.4 4.4 6.5 3.2 3.8 18.2 17.3 3.1 8.4 2.5 2.5 1.0
46.0 12.2 11.0 19.5 13.4 13.4 26.3 17.8 19.3 27.5 20.7
9.8 16.0 7.2 7.2 1.0
38 2,001
1
2 731 734
43 227 270 655
2 2,189 2,846
63 63 3 0
4 64,608
11.6
80.2 83.6 15.0 100.0 0.0 100.0 0.0 90.4 9.1 90.4 9.1 67.2 18.8 76.7 19.6 75.0 19.4 51.7 44.9 66.7 33.3 93.2 6.6 78.6 20.0 96.9 1.5 96.9 1.5 100.0 0.0
8.2 1.3 0.0 0.0 0.4 0.4 10,9 2.4 3.9 3.2 0.0 0.2 1.2 1.5
3.1 1.4 1.7 0.2 0.0 0.0 0.1 0.0 0.0 0.0
569
1 155 725
1 1 0 0
1 7,175
Page 13
MIS WEEKLY PROCESSING TIME AN AWINU KEPUer [ 4V TUE 1
120-994 1111 FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 NORTHEASTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC
PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CAT1
CAT2 CAT3 CAT4
0.1 1.4 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0
757 2,222
0 6,024
294 9,297 3,457 1,103 3,045 1,729 5,093 14,427 15,565 4,696 332
7 20,600 6,397 6,415 12,812
707 2,157 10,777 13,641 5,121
158 145 181
551 1,311
640 900 16
1 1,557
932 1,091 2,023
12.2 3.1 3.1 16.6 13.3
9.0 13.7 15.0 13.3 16.4 13.9 14.1 12.6 18.3 10.6 10.5 13.4 10.9 15.9 13.1 12.9 13.7 10.6 11.0
8.6 15.0
8.7 20.2 15.2 13.7
6.1 13.1
9.8 21.9 4.0 5.7
3.8 3.0 3.0 3.7 5.6 3.4 7.3 5.4 9.2 7.7 8.5 8.0 5.6 9.2 7.1 5.0 6.2 4.6 8.3 6.2 4.6 5.7 6.3 6.2 4.5 4.3 4.5 2.6 6.9 8.1 2.1 6.4 5.5 6.1 3.0 1.6 5.3 2.0 2.8 7.1 7.0 2.5 2.0 2.0 2.3 1.7
1.8 0.3 1.2 0.3 0.7 0.1 0.3 0.2 0.2 0.2 0.5 1.2 0.0 0.3 0.7 0.5 0.6 1.8 0.6 0.1 0.2 0.7 0.0 0.7
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
439 6,147 4,934 3,393
220 8,986 1,479
32 1,399
629 2,631 6,670 3,664 1,466 209
3 5,342 4,362 2,453 6,815
428 1,036 6,401 7,865 3,798
41 3,839
245 1,037 1,765
650 3,697 2,654
7
4 129 2,794
2 66 256 324
4 255 259 403
20 2,400 2,823
41 41 2 2
4 48,400
489 5,918 4,934 3,427
249 9,099 1,621
415 1,384
701 1,850 5,971 7,671 1,428 197
2 9,298 3,129 2,380 5,509
464
766 7,945 9,175 3,682
51 3,733
268
942 2,122
711 4,043 3,040
8
6 160 3,214
1
4 214 219
2 318 320 483
37 2,361 2,881
41 41 0 2
3 52,423
4.1 3.8 3.3 6.8 6.9 8.2 9.1 8.3 7.9 5.1 9.9
7.2 10.9 6.2 7.2 8.8 8.0 5.1 6.6 5.1 5.3 7.3 4.7 7.3 6.3 8.0 7.0 3.7 7.0 5.2 11.8 5.8 7.4 5.3 3.0 1.0 8.8 8.0 5.4 3.6 3.6 5.4 6.5 6.2 6.1 6.1 6.1 2.3
5,157
524 2,349 4,212
613 7,698 4,072
20
4
70 4,166
1 64 576 641
5 375 380
11.4 12.0
8.8 11.8 13.4 10.5 13.9 12.0 12.0 12.7 16.6 10.1 11.0 13.5 13.6 15.2 14.4 14.9 12.5 8.3 9.3 12.2 14.4 12.2 22.0 15.6 10.7
8.0 12.7 10.3 15.3 24.5 17.7 10.5 3.0 1.0 14.4 13.0
9.4 14.8 14.8
9.7 23.4 10.5 10.6 14.5 14.5 5.3
720 2,220
0 5,423
266 8,629 3,170
937 2,897 1,543 4,534 13,081 14,894 3,772 311
6 18,983 5,420 5,292 10,712
592 1,916 10,372 12,880 4,611
33 4,644
353 1,910 4,021
564 6,848 3,775
17
2
61 3,855
1 64 487 552
5 308 313 240
31 3,051 3,322
65 65 3 0
2 83, 889
00000-0-00000000NDco nowa novovo-wannwwo----ooooooooo!!
226 397 719 465
3 468 148 403 176
44 771 278
2 2
7 289
0 0 83 83
o 61 61 14
7 265 286 10 10 0 0
0 8,118
90.0 8.1 90.5 7.8 92.8 5.8 91.7
8.0 5.0 14.3 95.1 89.2 10.5 89.0 10.8 90.7 9.1 95.7 80.3 19.2 93.7 4.8 85.7 14.3 92.2 7.6 84.7 14.6 82.5 17.0 83.6
15.8 83.7 13.6 88.8 10.5 96.2 3.7 94.4 5.3 90.0 9.1 91.7 8.3 90.1
9.1 67.4 28.2 81.3 17.2 95.5 4.2 92.0 7.2 89.0 10.0 92.7 6.8 85.0 10.0 50.0 50.0 87.1 10.0 92.5 6.9 100.0 0.0 100.0 0.0 84.5 14.4 86.1 12.9 100.0 0.0 82.1 16.3 82.4 16.1 93.4 5.4 77.5 17.5 91.9
8.0 91.8 85.5 13.2 85.5 13.2 100.0 0.0
0.3 0.0 0.0 0.0 0.0 0.0 0.8 0.1 0.0 0.1 0.1 0.0 0.1 0.0 0.1 0.1 0.5 0.1 0.1 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.5 0.0 0.0 0.0 0.0
2.0 15.0 14.0 14.0
6.0 17.9 17.8
6.1 12.5 8.4 8.1 11.6 11.6
1.4 0.3 0.3 0.9 0.3 5.0 0.0 2.9 0.4 0.0 0.0 1.0 0.9 0.0 1.6 1.6 1.2 2.5 0.2 0.2 1.3 1.3 0.0
40 3,321 3,618
76 76 3 0
2 92,518
457 FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 MID-ATLANTIC PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3
CAT4
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
627 5,190 4,259 2,589
483 7,958 1,965
263 1,465 1,030 2,372 7,095
880 1,079 270
2 2,231 4,116 3,333 7,449
428
833 8,062 9,323 2,859
25 2,884
335 1,762 2,498
667 5, 262 2,752
3 0
18 2,773
0 54 274 328
S 261 266 127
0 1,005 1,132
12 12 1 0
6 45,788
652 5,532 4, 259 2,910
543 8,364 2,248
410 1,494 1, 251 2,546 7,949 1,412 1,121 289
8 2,830 4,865 3,628 8,493
594
886 5,950 7,430 3,076
19 3,095
307 1,852 2,920
991 6,070 2,608
4.6 2.5 2.7 4.5 4.7 3.6 4.5 4.8 6.1 4.7 6.4 5.5 4.6 5.4 3.4 6.6 4.8 5.1 5.4 5.2 3.5 4.3 5.6 5.2 3.8 5.3 3.9 3.0 4.7 6.5 4.5 5.4 5.2 9.0
14.3 2.7 2.9 17.5 15.3
9.7 10.4 13.8 10.6 11.9 12.8 11.6 19.6 18.9
7.2 14.6 18.0 10.0 14.7 12.0
9.6 12.9 10.3 10.6
9.6 49.6
9.9 18.2 12.4 13.4
8.6 12.5 9.9
1,056 1,728
0 4,784
724 8,292 2,713
607 2,343 1,604 5,030 12,297 2,542 3,035 245
13 5,835 6,850 7,383 14,233
573 1,514 11, 289 13,376 3,650
53 3,703
744 3,095 5, 300
526 9,665 3,957
6 0
27 3,990
2 52 479 533
14 583 597 207
0 1,219 1,426
29 29 1 0
7 73,984
4.7 5.0 4.1 4.2 4.4 6.3 5.1 7.6 6.1 5.7 8.3 4.9 5.5 7.0 5.2 7.7 6.5 3.8 4.0 5.1 4.9 6.2 4.3 6.1 6.7 5.5 6.9 4.5 6.3 5.5 5.5
12.1 12.9 10.0
9.0 11.5
8.9 10.6 11.0 10.1 16.6 14.9
8.2 18.8 15.3
9.7 13.8 11.8 13.4 11.5 7.5 8.2 11.4 32.8 11.7 16.8 12.1 11.0
8.2 11.7 9.2 8.3
87 17
0 403
72 579 118 45 99 85 392 739 415 395 13
1 824 489
884 1,373
68 132 292 492 279
19 298 120 303 292
949 1,709
0 4,288
638 7, 584 2,582
557 2,237 1,517 4,611 11,504 2,059 2,606 232
12 4,909 6,335 6,411 12,746
488 1,368 10,973 12,829 3, 322
27 3,349
605 2,763 4,983
503 8,854 3,771
6 0
24 3,801
2 52 397 451
12 519 531 189
0 1,176 1,365
25 25 1 0
7 67,956
89.6
8.4 88.1 9.9 91.5 7.0 95.2 4.3 91.8 7.4 95.5 94.6 5.3 91.7
7.8 93.6 6.0 81.0 16.3 85.9 13.0 94.7 92.3 7.7 84.1 14.1 92.5
7.1 86.8
12.0 89.6 9.6 85.2 11.9 90.4 8.7 97.2
2.6 95.9 3.7 91.0
7.6 50.9 35.8 90.4 8.0 81.3 16.1 89.3 9.8 94.0 5.5 95.6
3.2 91.6 7.6 95.3
4.1 100.0
0.0
1.5 1.9 1.3 0.4 0.8 0.3 0.1 0.5 0.4 2.5 1.0 0.0 0.0 1.6 0.4 1.1 0.7 2.1 0.8 0.2 0.4 1.1 7.5 1.2 2.0 0.8 0.5 1.1 0.7 0.5 0.0
0.4 0.0 0.3 0.0 0.0 0.0 0.0 0.1 0.0 0.2 0.2 0.0 0.0 0.2 0.0 0.1 0.1 0.9 0.1 0.0 0.1 0.3 5.7 0.4 0.5 0.1 0.0 0.0 0.1 0.2 0.0
88.9 95.3 100.0 100.0 82.9 84.6 85.7 89.0 88.9 91.3
11.1 4.1 0.0 0.0 11.5 10.3 14.3 8.7 8.9 8.7
0.0 0.5 0.0 0.0 4.2 3.8 0.0 1.5 1.5 0.0
0.0 0.2 0.0 0.0 1.5 1.3 0.0 0.7 0.7 0.0
4.5
7.4 6.0 10.0 13.7 22.5 13 22.5
96.5 95.7 86.2 86.2 100.0
5,370 FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 SOUTHEASTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59
60-89
% OF PENDINGS CATI CAT2
CAT3 CAT4
11.0 12.9 8.9 8.0 9.1 6.0 10.7 6.6
0.5 1.0 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.1
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 9B0 990 999
470 5, 156 4,741 4,992
439 10,642 3,525
402 1,725 1,352 4,957 11,961 1,299 1,353 318
5 2,975 6,940 5,782 12,722
211
619 7,209 8,039 4,045
63 4,108
242 3,495 2,580 1,122 7,439 3,284
23 0
6 3,313
0
4 984 988
493 6,190 4,741 4,929
444 10,607 3,177
392 1,585 1,671 4,414 11, 239 1,335 1,324 296
4 2,959 7,297 5,874 13,171
220
605 6,111 6,936 4,139
58 4,197
307 3,179 2,424 1,034 6,944 3,837
19 0
4 3,860
0
3 1,065 1,068
4 380 384
3.1 5.1 5.2 2.9 5.4 4.1 3.5 3.8 3.8 4.3 4.3 4.0 3.8 5.1 3.3 6.8 4.3 5.2 4.8 5.0 3.8 3.7 3.9 3.9 3.5 2.6 3.5 3.0 3.2 3.9 3.1 3.5 4.8 3.0
9.2 5.1 5.3 12.5 10.0 9.0 8.0 12.4
5.8 11.6 6.0 7.6 18.0 18.8
9.1 11.0 17.4
8.3 13.9 10.8 10.3 9.7 6.8 7.2 7.9 17.0
8.1 15.6 8.6 6.9 12.4 8.9 8.1 3.9
566 2,124
0 6,314
412 9,416 3,928
675 1,494 2,143 4,524 12,764 2,824 3,518 326
2 6,670 8,873 11,259 20, 132
350
870 6,714 7,934 4,270
47 4,317
SB2 4,152 2,386 1,596 8,716 3,804
13 0
8 3,825
0
1 1,015 1,016
3 756 759 250
2 1,395 1,647
70 70 0 0
1 77,267
3.7 4.0 3.6 4.1 4.1 3.9 5.9 9.4 5.2 2.5 7.7 3.9 8.2 *6.3 3.4 3.6 3.4 3.4 4.3 2.4 4.3 4.4 3.7 3.9 3.3 3.7 4.5 2.8
14.4 13.9 8.6 2.5 13.9
7.1 13.5 10.7 14.4 9.7 6.1 6.9 10.3 21.4 10.4 19.9 9.8 7.3 8.5 9.6 7.8 6.8
523 2,121
0 5,684
362 8,690 3,737
637 1,459 1,991 4,363 12,187 2,319 3,050 312
2 5,683 8,608 9,565 18,173
299
804 6, 508 7,611 3,928
34 3,962
433 3,852 2,299 1,504 8,088 3,673
12 0
6 3,691
0
1 924 925
2 649 651 211
2 1,317 1,530
64 64 0 0
1 71,256
31 3
0 495
43 572 184 38 34 147 154 557 493 458 11
0 962
257 1,624 1,881
39 65 188 292 295
12 307 116 275 79 78 548 126
1 0
2 129
0 0 76 76
0 84 84 28
0 72 100
6 6 0 0
0 5,514
94.4 97.7 92.9 96.4 95.5 82.1 86.7 95.7 100.0 85.2 97.0 85.0 90.3 85.4 92.4 96.9 95.9 92.0 72.3 91.8 74.4 92.8 96.4 94.2 92.8 96.6 92.3
7.8 10.4 6.1 4.7 5.6 2.3 6.9 3.4 4.4 17.5 13.0 3.4 0.0 14.4
2.9 14.4
9.3 11.1 7.5 2.8 3.7 6.9 25.5
7.1 19.9 6.6 3.3 4.9 6.3 3.3 7.7
1.7 0.7 1.2 0.2 0.0 0.1 0.2 0.1 0.1 0.3 0.3 0.6 0.0 0.3 0.1 0.5 0.3 2.9 0.0 0.2 0.3 0.9 2.1 0.9 4.5 0.5 0.3 0.8 0.8 0.1 0.0
0.3 0.0 0.1 0.0 0.1 0.1 0.6 0.1 0.0 0.1 0.2 0.0 0.2 1.2 0.1 0.0 0.1 0.1 0.0 0.0
100.0 91.0 91.0 66.7 85.8 85.8 84.4 100.0 94.4 92.9 91.4
0.0 7.5 7.5 0.0 11.1 11.1 11.2 0.0 5.2 6.1 8.6 8.6
0.0 0.9 0.9 0.0 1.7 1.7 4.0 0.0 0.3 0.9 0.0 0.0
0.0 0.6 0.6 33.3 1.3 1.4 0.4 0.0 0.1 0.2 0.0 0.0 .
7.1 FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 GREAT LAKES PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
120 1 30 135 145 155
TOTAL 210
954 5,764 4,842 4,161
456 10,413 2,663
895 5,970 4,842 3,897
464 10,098 2,693
544 1,722 1,038 2,766 8,763 1,429 1,938
611
3.9 3.2 3.2 3.7 4.2 3.5 4.1 4.2 4.6 4.7 4.7 4.5 4.5 4.6 3.8 5.0 4.4 4.4
3.9 4.3 3.2 3.4 3.6 3.6 3.3 4.6 3.8 4.9 6.2 3.9 1.0 5.4 4.1 5.9 4.4
1,847 1,239 3,264 9,551 1,913 1,884 601
5 4,403 7,271 2, 403 9,674
451 1, 358 9,244 11,053 4,728
130 4,858
476 2,302 2,641
931 6,350 4,234
2
230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
12.1 3.3 3.4 15.5 12.1 9.4 8.5 11.3
7.2 11.8 11.3
9.8 15.7 12.6
8.4 13.6 13.4 12.3
9.6 11.6 17.2 8.0 7.4 7.9 9.1 11.5
9.2 13.4 10.8 10.9
7.8 10.6 5.2 9.5 5.8 20.0
5.2 11.8 12.5 7.6 9.3 4.0 12.6 12.6 9.2 1.0 8.3 8.4 4.2 4.2
1,170 2,575
0 5,629
481 9,855 3, 274
898 1,827 1,529 3,717 11,245 2,933 3,518 569
3 7,023 13,098
3,055 16,153
576 1,457 10,148 12,181 3,788
48 3,836
605 2,710 2,877
873 7,065 2,961
8
1,255 2,582
0 6,258
551 10,646 3,368
932 1,859 1,575 3,862 11,596 3,257 3,686 574
3 7,520 13, 582
3, 288 16,870
657 1,521 10,237 12,415 4,133
61 4,194
786 2,909 2,897
939 7,531 3,044
9 1
24 3,078 232
2 377 611
0 415 415 115
0 3,817 3,932
24 24 0 0
1 78,833
3,982 8,595 2,456 11,051
397 1,314 9,500 11,211 4,379
133 4,512
470 2,116 1,564
889 5,039 4,310
7 3
5 4,325 189
2 290 481
1 272 273 88
1 2,804 ?,893
11 11 0 0
3 60,895
14 11 20 31 15 10
6 31 71
2 73 35
11.2 12.6 .8.9
7.2 8.2 6.0 8.9 8.1 7.6 12.5 10.3 5.6 1.0 10.9
7.9 10.7
8.5 14.8 8.4 5.1 6.0 12.2 19.2 12.3 21.1 10.2 7.9 9.7 10.4
6.1 13.4 36.0 28.8
6.3 18.5 1.0 8.3 12.2
4.4 2.5 3.5 5.0 4.7 3.6 3.1 3.6 2.9 4.3 6.0 5.1 5.0 3.2 1.0 1.0 3.0 3.2 4.1 12.5 3.9 4.0 3.5 2.8 2.8 4.1 1.0 4.3 4.3 1.8 1.8
54 6
0 518
62 640 91 34 27 46 130 328 311 163
5
0 479 470 206 676 55 51 81 187 227
10 237 113 175 20 39 347 72 0 1 5 78 32
0 15 47
0 66 66 19
0 97 116
2
2.7 3.0 3.1 7.0 8.3 7.0 5.5 4.2 3.5 4.8 4.2 2.8 3.2 1.0 6.8 2.9 4.8 1.0 3.8 4.2
89.9 8.3 87.3 11.3 92.6 6.0 97.2 2.7 96.4 3.6 98.3 1.5 97.1 2.9 96.2 3.4 97.0 2.8 90.1 9.5 95.4 4.4 99.1 0.9 100.0 0.0 93.4 6.4 96.4 3.5 92.9 6.3 95.7 4.0 87.7 8.4 95.8 3.4 99.1 0.8 98.1 1.5 91.7 5.5 78.7 16.4 91.5 5.7 77.0 14.4 93.2 6.0 99.3 0.7 93.0 4.2 93.8 4.6 97.3
2.4 88.9 0.0
0.0 100.0 66.7 20.8 97.0
2.5 80.2 13.8 100.0 0.0 95.5
4.0 89.7 7.7
1.4 0.9 1.1 0.0 0.0 0.1 0.0 0.3 2.1 0.3 0.1 0.0 0.0 0.2 0.1 0.6 0.2 2.3 0.7 0.1 0.2 1.7 3.3 1.7 4.5 0.6 0.0 1.6 0.9 0.2 0.0 0.0 4.2 0.2 2.6 0.0 0.3 1.1
0.3 0.5 0.3 0.1 0.0 0.2 0.0 0.1 0.1 0.1 0.0 0.0 0.0 0.1 0.0 0.2 0.1 1.7 0.2 0.0 0.1 1.1 1.6 1.1 4.2 0.2 0.0 1.3 0.7 0.2 11.1 0.0 8.3 0.3 3.4 0.0 0.3 1.5
3 4,243 199
2 290 491
2 282 284 113
1 3,577 3,691
13 13 0 0
5 63,247
16 2,985 186
2 360 548
0 320 320 93
0 3,715 3,808
19 19 0 0
1 75,039
0.1 0.0 0.1 0.1 0.0 12.5 0.0 12.5
Page 14
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 MID-AMERICA PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
9.8 3.2 3.4 13.0 12.0
8.2 10.1 12.5
6.4 12.7 9.2 9.4 18.9 16.7
9.7 19.8 16.8
9.9 12.8 11.0 12.3 11.4 10.0 10.2
9.8 10.1
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
603 6,991 5,386 4,394
659 11,042 3,519
573 3,150 2,115 5,046 14, 403 1,584 2,838 505
3 4,930 6,635 5, 222 11,857
312 1,006 8,864 10,182 4,458
194 4,652
450 2,874 2,344
955 6,631 3,816
68
3
27 3,914
0
4 689 693
0 474 474 646
1 1,489 2,136
56 56 3 0
2 69,713
674 2, 353
0 5,565
650 9,242 4,701 1,065 3,023 2,564 7,012 18,365 4,210 7,695 572
4 12,481
7,813 10,393 18, 206
418 1,556 12,055 14,029 5,766
179 5,945
979 4,666 4,545 1,112 11, 302 4,440
49
4
62 4,555
1
1 938 940
0 873 873
682 2.7 7,213 3.1 5,386 3.2 4,752 2.6
635 2.7 11,455 2.9 3,746 3.9 699
4.2 3,603 4.1 2,018 4.5 5,094 6.2 15, 160 4.8 2,120 4.9 2, 498
5.5 587 4.5
5 10.6 5, 210 5.1 8,863 4.9 5,178 5.0 14,041 4.9
370 2.9 1,052 7,674 5.3 9,096 5,044 3.7
209 5.1 5,253
3,8 440 4.3 3,123 4.6 3,215 5.9
934 4.6 7,712 5.1 4,189 4.8 67 3.1
1.0 41 4.9 4, 301 4.8 3 8.7
1.0 785 3.4 791 3.4
0 456 3.0 456 3.0 687
5 4.8 2,023 4.8 2,715 4.7
39 39 7.1 2
1.5 1
3 3.3 74,903 4.5
4.3 4.3 3.5 5.8 5.1 5.3 4.7
7.1
6.0 8.7 10.54.9 10.5 9.6 5.6 10.9 8.7 3.8 4.8 5.3 5.2 7.2 11.7 7.3 6.3 6.1 7.3 7.1 6.7 5.5 8.4 8.5 8.9 5.6 18.0 1.0 5.6 5.6
9.9 11.4
7.8 10.5 10.5 7.3 9.6 9.2 9.3 16.5 14.5
8.0 20.3 14.9 10.9 15.2 13.4 11.2 10.6 7.5 8.0 12.5 18.3 12.7 14.2 11.1 11.5 10.8 11.5
9.3 10.5
8.8 31.5
9.6 18.0
1.0 11.0 11.0
625 2,349
0 5,082
589 8,645 4,366
999 2,946 2,357 6,669 17,337 3,436 6,795 549
2 10,782 7,275 8,834 16,109
384 1,438 11,744 13,566 5,196
146 5,342
836 4,316 4,295 1,011 10,458 4,199
39
4
38 4,280
1
1 871 873
0 750 750 727
0 399
47 486 326 64 75 206
335 1,006
744 884 23
2 1,653
520 1,515 2,035
25 114 298 437 511
27 538 134 340 246
84 804 228 10
0 16 254
0 0
91.3 90.6 93.5 92.9 93.8 97.5 91.9 95.1 94.4 81.6 88.3 96.0 50.0 86.4 93.1 85.0 88.5 91.9 92.4 97.4 96.7 90.1 81.6 89.9 85.4 92.5 94.5 90.9 92.5 94.6 79.6 100.0 61.3 94.0 100.0 100.0 92.9 92.9
7.2 7.2 5.3 6.9 6.0 2.5 8.0 4.8 5.5 17.7 11.5
4.0 50.0 13.2
6.7 14.6 11.2 6.0 7.3 2.5 3.1 8.9 15.1
9.0 13.7 7.3 5.4 7.6 7.1 5.1 20.4
0.0 25.8 5.6 0.0 0.0 6.4 6.4
1.3 1.7 1.0 0.1 0.2 0.1 0.0 0.1 0.1 0.6 0.2 0.0 0.0 0.3 0.2 0.4 0.3 1.9 0.3 0.1 0.2 0.6 2.8 0.7 0.8 0.2 0.1 1.0 0.3 0.2 0.0 0.0 8.1 0.4 0.0 0.0 0.6 0.6
0.2 0.5 0.2 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.2 0.0 0.0 0.0 0.4 0.6 0.4 0.1 0.0 0.0 0.5 0.1 0.0 0.0 0.0 4.8 0.1 0.0 0.0 0.1 0.1
12.9 12.9 14.5 7.2 9.6 10.8 12.6 12.6 1.5 6.0 10.3 10.5
3.6 3.6 10.2 7.0 6.6 7.5 11.6 11.6 1.0 2.0 4.5 6.8
15.3 15.3 15.3 11.3 10.6 11.9 15.1 15.1
2.0 21.0
4.5 11.1
3 2, 409 3,318
103 103
1 1
2 99, 363
60
0 93 93 148
0 125 273 12 12 0 0
0 7,651
2,282 3,012
86 86
1 1
2 91,244
85.9 85.9 80.2 100.0 94.7 90.8 83.5 83.5 100.0 100.0 100.0 91.8
10.7 10.7 16.3 0.0 5.2 8. 11.7 11.7 0.0 0.0 0.0 7.7
2.3 2.3 3.0 0.0 0.1 0.9 3.9 3.9 0.0
1.1 1.1 0.4 0.0 0.0 0.1 1.0 1.0 0.0 0.0
0.1 FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 WESTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
120 1 30 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830
211 5,009 4,541 2,834
503 8,089 2,479
432 1,539 1,211 1,447 7,108 1,638 2,414 228
1 4,281 6,539 1,955 8,494
531
831 4,150 5,512 3,969
126 4,095
282 2,382 1,804
791 5,259 2,883
2 2
0 2,887
3
6 283 292
17 277 294 208
145 1,136 1,489
49 49 0 1
4 46,942
260 5,218 4,541 2,987
656 8,444 2,532
486 1,659 1,344 1,638 7,659 3,341 2,275 284
5 5, 905 4,660 2,183 6,843
518
925 4,490 5,933 3,948
117 4,065
330 2,794 2,502
785 6,411 3,218
0 1
0 3,219
1
0 331 332
21 256 277 276
144 1,452 1,872
90 90 1 1
2 50, 111
5.2 16.3 3.8 3.9 4.0 4.0
19.1 4.7 15.9 4.6 10.7 5.9 24.3 5.8
26.9 8.8 17.1 6.5 33.0 7.6
16.2 7.0 22.7 6.5
47.8 5.2 29.1 6.8 34.2 7.0 33.8 6.0 39.9 8.4
21.8 4.5 17.0 7.2 20.3 3.2 11.8 6.1 28.6 8.7
17.6 7.8 18.8 5.1 18.2 5.3 23.9 5.1 18.4 3.8 24.5 6.7 22.6 10.1 19.9 4.7 15.2 7.6 20.7 6.9 11.5
319 1,967
0 5,253
838 8,377 6,378 1,432 2,857 4, 208 3,097 17,972 10,061 8,685 845
6 19,597 25, 291
4,432 29,723
815 2,633 7,928 11,376 7,496
117 7,613
842 7,247 4,799 1,000 13,888 4,010
8 8
25 4,051
2
20 1,054 1,076
58 811 869 217
291 3,319 3,827
84 84 0 0
11 118,464
4.2 4.3 3.6 12.0 12.7 10.0 13.8 10.5 11.9 11.7 12.5 14.3 14.3 12.2 12.5 11.6 12.4 4.5 8.3 8.3 8.1 9.3 7.6 9.3 6.2 10.4 9.6 7.2 9.6
7.2 14.3 8.6 1.8 7.2 2.0 9.3 14.8 14.6 4.8 4.9 4.9 7.2 4.9 12.1 11.2 5.5 5.5
251 1,967
0 4,475
210 7,403 3,840
778 2,235 2,102 2, 305 11,260 4,099 5,660 541
1 10,301 19,046
3,093 22,139
661 1,712 6,450 8,823 5, 296
72 5,368
498 4,386 3,862
747 9,493 3,371
4
14.1 15.4 11.4 24.0 26.3 16.4 27.5 18.2 22.8 35.4 22.7 26.2 38.3 29.4 19.1 21.4 19.5 16.9 23.7 15.5 17.5 20.2 24.7 20.3 28.5 24.4 17.3 21.7 22.0 13.6 35.0 24.4 11.8 13.7
3.0 36.4 29.2 29.3 37.1 23.9 24.8 24.7 12.9 21.7 21.2 13.9 13.9
54 0
0 671 107
832 2,241
570
560 1,982
719 6,072 4,450 2,697 261
5 7,413 5,723 1,160 6,883
116
750 1,343 2,209 1,865
36 1,901
245 2,500
848
151 3,744 553
2 2
1 558
0 12 396 408
16 212 228 33 16 968 1,017
10 10 0 0
4 31 , 279
1,376 304 37
0 1,717
494 154 648
32 152 127 311 284
9 293
72 321 84 $8 535 78 2 0
1.5 2.5 1.3 4.3 5.4 2.0 2.7 2.1 3.3 13.7 3.5 4.4 0.0 8.8 2.0 3.5 2.2 3.9 5.8 1.6 2.7 3.8 7.7 3.8 8.6 4.4 1.8 5.8 3.9
85.2 12.8 84.7 12.8 88.4 9.9 60.2 35.1 54.3 39.8 78.2 19.6 50.0 47.1 74.4 23.2 62.7 33.8 40.7 44.2 65.2 31.1 64.0 30.9 16.7 83.3 52.6 37.8 75.3 22.6 69.8 26.2 74.5
23.2 81.1 14.2 65.0 28.5 81.4
16.9 77.6 19.4 70.7 24.9 61.5 30.8 70.5
25.0 59.1 29.1 60.5 34.5 80.5 17.7 74.7 15.1 68.4 27.0 84.1 13.8 50.0 25.0 75.0 25.0 96.0 4.0 84.1 13.8 100.0 0.0 30.0 60.0 53.7 37.6 53.3 37.9 46.6 27.6 66.1 26.1 64.8 26.2 71.4 15.2 91.8 5.5 68.0
29.2 70.0 26.6 85.7 11.9 85.7 11.9
0.5 0.0 0.4 0.3 0.4 0.2 0.3 0.2 0.3 1.4 0.3 0.7 0.0 0.8 0.1 0.6 0.2 0.7 0.7 0.1 0.3 0.7 0.0 0.7 3.2 0.6 0.1 4.4 0.8 0.2 0.0 0.0 0.0 0.2
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
24 3, 405
2
6 566 574
27 536 563 155
267 2,258 2,680
72 72 0 0
6 82,087
2 82 84 13 41 54 18
5 80 103
30.1 30.0 23.5 30.0 29.5 15.8 21.6 21.7 20.8 17.5 17.5 5.0 1.0 35.0 20.8
25.0 0.0 0.0 2.0 0.0 10.0 7.8
7.8 22.4 5.1 6.2 8.3 1.7 2.4 2.7 2.4
0.0 0.9 0.9 3.4 2.7 2.8 5.1 1.0 0.4 0.7 0.0 0.0
0.0 0.5 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 GREAT LAKES PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
1,661 5,846 6,072 3,480
731 11,944 2,219
740 1,084 2,244 2,851 9,138 4,235 1,441 364
32 6,072 8,484 2,686 11,170
344
988 3,826 5,158 4,403
115 4,518
442 2,356
435
926 4,159 3,795
2 9
20 3,826 148
5 367 520
0 392
392 1,570
0 2,671 4,241
12 12 1 0
0 59,796
2,080 7,305 6,072 3,191 1,053 12,396 2,196
814 1,167 1,478 2,824 8,479 3,694 1,336 460
60 5,550 8,808 2,769 11,577
408 1,172 3,789 5, 369 4,047
112 4,159
495 2,672
379
713 4,259 3,233
5 12
38 3,288 143
6 421 570
0 349 349 232
0 3,390 3,622
22 22 2 0
1 58,261
2.9 4.0 4.0 2.4 3.5 3.4 3.2 3.5 3.0 2.7 3.5 3.2 3.1 3.3 3.4 4.3 3.2 3.5 3.2 3.5 2.4 3.0 2.7 2.7 3.1 1.8 3.1 2.7 3.4 2.8 2.0 3.0 2.4 7.2 5.3 6.4 2.5 3.1 3.5 3.2 3.2
11.6 4.2 4.2 9.5 12.7 7.5 6.6 9.4 5.3 7.7 9.2 7.8 10.2 9.3 6.9 22.5 9.9 8.5 8.3 8.4 11.3 7.5 4.8 5.9 7.2 14.3
7.4 13.9 9.0 6.4 5.4 8.7 4.3 11.8 6.4 8.9 4.4 9.3 8.0 8.1 8.4
2,220 2,555
0 3,716
990 9,481 2,096
939
807 1,865 3,288 8,995 5,472 1,847 283
70 7,672 10,488
2,838 13,326
475
985 2,352 3,812 3,964
56 4,020
725 2,588
331
607 4,251 2,206
3 9
50 2,268 206
3 365 574
0 463
463 1,588
2 2,113 3,703
17 17 0 0
0 58, 582
3.4 7.0 3.3 2.7 3.5 2.5 2.1 3.2 2.8 2.9 3.8 3.9 3.0 3.2 2.9 3.9 3.1 2.8 2.1 2.3 2.3 3.5 5.3 3.6 4.5 3.4 2.2 3.6 3.5 2.1 4.3 7.1 6.6 2.2 6.3 1.0 2.7 4.0
216 10
0 224 157 607 33 28
5 23 58 147 174 41
3 26 244 123 116 239 37 26 40 103 146
7 153 100 111
3
8.3 18.8 8.8 5.5 7.1 4.9 4.4 6.5 5.7 7.4 7.1 5.3 17.4
7.4 6.9 8.4 7.2 12.3 7.2 5.2 6.6
7.5 21.1
7.7 19.7 9.2 4.9
7.5 10.4
4.6 10.0 9.0 9.2 4.7 17.8 8.7 8.0 11.5
1,921 2,545
0 3,453
776 8,695
62 910
801 1,841 3,228 8,842 5,293 1,803 280
44 7,420 10, 365
2,705 13,070
427
955 2, 303 3,685 3,786
42 3,828
571 2,453
327
568 3,919 2,160
3 9
50 2,222 160
3 349 512
0 374
374 1,584
2 2,066 3,652
13 13 0 0
0 56, 232
14 14 7 4 6 17 19
5 24 36 21
1 10 68
92.9 6.0 78.4 15.9 91.7
6.4 98.4 1.6 96.9 3.0 99.3 0.6 98.7 1.2 98.2 1.8 98.3 1.6 96.7 3.2 97.6 2.2 98.9 1.1 62.9 37.1 96.7 3.2 98.B 1.2 95.3 4.1 98.1 1.8 89.9 7.8 97.0 2.6 97.9 1.7 96.7 2.7 95.5
3.7 75.0 12.5 95.2 3.8 78.8 13.8 94.8 4.3 98.8 0.9 93.6 4.4 92.2 5.7 97.9 1.6 100.0 0.0 100.0 0.0 100.0 0.0 98.0 1.6 77.7 16.5 100.0 0.0 95.6
2.5 89.2 7.5
0.1 0.1 0.1 0.2 0.0 0.0 0.1 0.0 0.5 0.1 1.5 0.4 0.3 0.4 0.5 8.9 0.6 5.0 0.8 0.3 1.6 1.6 0.4 0.0 0.0 0.0 0.4 3.9 0.0 1.9 2.6
0.0 0.1 0.0 0.8 0.0 0.1 0.2 0.3 3.6 0.4 2.5 0.1 0.0 0.3 0.5
0.0 0.0 0.0 0.1 1.9 0.0 0.0 0.7
2.8 2.8 1.2 5.0 2.7 2.1 12.4 12.4
15.9 15.9 1.4 9.0 7.4 4.8 15.9 15.9
80.8 14.5 80.8 14.5 99.7 0.2 100.0 0.0 97.8 1.9 98.6 1.2 76.5 23.5 76.5 23.5
3.7 3.7 0.1 0.0 0.1 0.1 0.0 0.0
1.1 1.1 0.0 0.0 0.2 0.1 0.0 0.0
0.2 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 MID-AMERICA PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
X OF PENDINGS CAT1 CAT2 CAT3 CAT4
3.0 4.2 4.0 2.5 5.3 3.8 3.2 3.6 3.2 3.3 4.2 3.5 3.3 3.8 4.4 2.6 3.5 4.2 3.9 4.1 2.6 3.8
55 1 0 28 42 126
6 1 3 7 8 25 24
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
1,110 8,098 5,334 4,292 2,850 13,586 5,827
932 2,741 2,640 4,861 17,001 5, 884 1,512 891
10 8,297 5,408 5,754 11,162
417 1,076 9,824 11,317 5,530
260 5,790
480 2,984 3,231 1,163 7,858 4,458
3 0
79 4,540
8
0 987 995
0 428 428 577
3 1,173 1,753
27 27 0 0
1,805 9,202 5,334 3,826 3,288 14,253 5,486
920 2,691 2,895 4,893 16,885 4,978 1,338 1,216
5 7,537 5,947 5,691 11,638
483 1,143 9,097 10, 723 5,312
260 5,572
542 3,350 2,901
740 7,533 4,026
5
0 108 4,139
10
2 965 977
0 368 368 715
13.8 4.4
4.2 10.1 10.1 8.4
7.3 12.5 5.4 8.4 8.1 7.7 10.6 10.1
8.7 18.0 10.2 10.6 11.0 10.8 10.5 9.5 6.2 6.8 9.7 12.4
9.8 14.8 9.8 8.1 7.8 9.3 6.9 9.2
1,588 3,668
0 4, 343 1,372 10,971 5,904 1,246 2,008 3,484 5,133 17,775 7,234 2,025 830
11 10,100 6,509 7,223 13,732
598 1,236 9,002 10,836 5,767
241 6,008
3.2 5.5 3.1 3.7 3.7 3.5 3.3 4.5 3.8 4.0 5.8 4.6 3.5 4.4 3.9 6.0 5.0 3.3 3.1 3.8 3.7 4.2 4.4 4.2 3.9 4.3 4.1 3.0 4.0 4.3 17.6 9.0 6.1 4.4 13.0 5.3 3.4 3.5
8.1 15.8 8.3 7.5 8.3 5.9 8.0 7.8 7.5 9.5 9.7 8.1 10.7 9.4 9.0 11.4 10.3 12.0 8.5 6.1 6.7 9.7 10.4
9.7 14.5 10.0 7.6 6.1 9.0 7.8 18.9 9.0 8.4 7.8 15.3 10.3 9.1 9.2
1,898 3,679
0 4,611 1,635 11,823 6,086 1,300 2,058 3,562 5,313 18,319 7,764 2,136 840
13 10,753 6,789 7,878 14,667
656 1,298 9,124 11,078 6,173
260 6,433
864 3,761 3,404 1,135 9,164 4,037
10
1
88 4,136
8
3 1,117 1,128
0 763 763 748
3 1,675 2,426
42 42
1 0
0 90,733
241 10
0 235 211 697 173 53 47 71 171 515 506 105 10
2 623 277 605 882 44 54 114 212 359
16 375 123 241 98 43 505 184
3 0
5 192
0 0 49 49
0 58 58 39
0 96 135
3 3 0 0
94.2 83.9 92.8 97.0 95.8 97.6 97.8 96.6 97.0 93.2 94.8 98.8 84.6 93.9 95.9 91.7 93.6 91.2 95.2 98.7 97.8 93.4 92.7 93.4 83.6 93.1 96.8 95.8 93.9 95.1 70.0 100.0 92.0 95.0 87.5 100.0 94.4 94.4
5.1 12.9 5.9 2.8 4.1 2.3 2.0 3.2 2.8 6.5 4.9 1.2 15.4 5.8 4.1 7.7 6.0 6.7 4.2 1.2 1.9 5.8 6.2 5.8 14.2 6.4 2.9 3.8 5.5 4.6 30.0 0.0 5.7 4.6 0.0 0.0 4.4 4.3
0.6 2.6 1.1 0.1 0.1 0.1 0.2 0.2 0.1 0.3 0.2 0.0 0.0 0.3 0.0 0.6 0.3 1.7 0.5 0.1 0.2 0.6 0.8 0.6 1.9 0.4 0.2 0.2 0.5 0.2 0.0 0.0 2.3 0.3 0.0 0.0 1.0 1.0
0.1 0.6 0.2 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.5 0.1 0.0 0.1 0.1 0.4 0.1 0.3 0.1 0.1 0.3 0.1 0.1 0.0 0.0
3.6 3.9 4.5 3.9 3.3 3.6 3.9 3.3 3.7 3.6 9.2
14.7 7.1 4.7 10.0 10.4 10.3
3,502 3,296 1,087 8,607 3,840
7 1
81 3,929
7
3 1,055 1,065
0 678 678 699
3 1,578 2,280
38 38 1 0
0 86,020
3.1 3.1 3.9 4.2 4.2 4.1 4.7 4.7
15.2 15.2 13.2 13.0
9.6 10.8 11.5 11.5
2.4 2.4 4.0 1.7 5.2 4.8 7.6
7.6
8.0
1,412 2,133
22 22 0 0
4 80,361
13.5 13.5 9.5 3.0 9.7 9.6 11.6 11.6 9.0
88.9 88.9 93.4 100.0 94.2 94.0 90.5 90.5 100.0
7.6
7.6 5.2 0.0 5.7 5.6 7.1 7.1 0.0
2.0 2.0 0.9 0.0 0.1 0.3 2.4 2.4 0.0
1.6 1.6 0.4 0.0 0.0 0.1 0.0 0.0 0.0
0.1 FOR WEEK ENDING 08-01-86
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 WESTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2 CAT3 CAT4
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
335 4,815 3,981 1,977
874 7,167 1,939
568 1,206 1,201 1,975 6,889 2,875 1,179 255
4 4,313 4,959 2,392 7,351
304
643 2,057 3,004 4, 208
168 4,376
368 2,430 1,641
360 4,799 2,733
0
737 4,971 3,981 1,492
817 7,027 1,740
452 1,158 1,039 1,761 6,150 2,524
972 350
4 3,850 5,328 2,344 7,672
293
615 1,786 2,694 3,792
124 3,916
357 2,633 1,512
218 4,720 2,422
0
4.5 3.2 4.3 4.2 3.2 3.3 3.4 3.4 4.0 3.5 3.3 3.3 4.8 2.5 3.4 4.3 3.1 3.9 2.9 3.7 3.7 3.6 3.1 2.0 3.1 2.6 3.4 3.9 2.8
16.8 4.5 4.7 11.7 14.4
8.6 10.7 12.1
6.9 13.2
8.8 10.0 14.4 12.5 18.6 13.0 14.3 21.5 10.3 18.1 16.8 13.9
8.1 10.3 9.3 9.6 9.4 16.6 14.0 9.0 7.9 12.3 5.4
940 4.3 2,515 1.7
0 2,622 2.4 1,292 3.9 7,369 2.7 3,177 3.6 1,236 3.9 1,354 3.0 2,282 3.5 2,602 3.5 10,651 3.5 5,855 3.7 2,417 4.6 534 4.5
5. 8.8 8,811 4.0 15,887
4.8 3,623 4.2 19,510 4.7
618 2.7 1,355 3.7 2,505
3.0 4,478 3.2 5,085 3.7 105
2.5 5,190 3.7
4.5 5,415 3.6 2,319 3.0
463 7.0 9,032 3.7 2,061 2.6
3 35.0
7.8 15.4
8.7 10.5 11.1
7.1 11.8 7.8 9.8 12.8 11.1 14.1 17.2 12.4 14.0 11.8 13.6 16.8 12.7.
7.7 10.5 10.3
8.5 10.2 20.0 13.6
8.6 11.4 12.8
6.7 56.3
728 2,515
0 2,480 1,073 6,796 2,953 1,168 1,301 2,107 2,491 10,020 5,180 2,254 453
4 7,891 13,916
3,295 17,211
507 1,211 2,379 4,097 4,664
95 4,759
614 4,686 2,210
403 7,913 1,963
0
163
0
0 120 176 459 222 67 51 173 111 624 641 156 80
1 878 1,970
303 2,273
81 132 116 329 391
6 397 167 675 103
41 986 92 2
94.6 83.0 92.2 92.9 94.5 96.1 92.3 95.7 94.1 88.5 93.3 84.8 80.0 89.6 87.6 90.9 88.2 82.0 89.4 95.0 91.5 91.7 90.5 91.7 73.5 86.5 95.3 87.0 87.6 95.2 0.0
4.6 13.6 6.2 7.0 5.4 3.8 7.6 4.3 5.9 10.9
6.5 15.0 20.0 10.0 12.4
8.4 11.7 13.1 9.7 4.6 7.3 7.7 5.7 7.6 20.0 12.5 4.4 8.9 10.9
4.5 66.7
0.8 2.5 1.2 0.0 0.1 0.1 0.1 0.0 0.1 0.5 0.3 0.2 0.0 0.4 0.0 0.5 0.1 3.4 0.7 0.4 0.9 0.5 3.8 0.5 4.7 0.9 0.3 3.0 1.2 0.1 33.3
0.1 0.9 0.3 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.1 0.0 0.2 0.0 1.5 0.1 0.0 0.3 0.1 0.0 0.1 1.8 0.1 0.0 1.1 0.3 0.1 0.0
7 2,740
0
0 316 316
20 175 195 254
1 1,535 1,790
64 64 4 0
0 42,392
111 2,533
0
1 346 347
26 185 211 284
0 1,252 1,536
62 62 1 0
2 40,056
2.0 29.0 4.0 15.3 4.0 15.3 4.6 16.2 3.2
15.0 3.4 15.1 1.7 19.0
329 2,393
1
2 809 812
64 296
360 1,267
3 2,349 3,619
65 65
32.9 46.0
6.8 12.2 11.0 11.0 11.5 19.5 4.4 13.4 4.4 13.4 6.5 26.3 3.2 17.8 3.8 19.3 18.2 27.5 17.3 20.7 3.1 8.4 16.0 2.5 7.2 2.5 7.2 1.0 1.0
38 2,001
1
2 731 734
43 227 270 655
2 2,189 2,846
63 63 3 0
4 64,608
264 358
0 0 74 74 12 58 70 569
1 155 725
1 1 0 0
11.6 83.6 100.0 100.0 90.4 90.4 67.2 76.7 75.0 51.7 66.7 93.2 78.6 96.9 96.9 100.0
80.2 15.0 0.0 0.0 9.1 9.1 18.8 19.6 19.4 44.9 33.3
6.6 20.0 1.5 1.5 0.0
8.2 1.3 0.0 0.0 0.4 0.4 10.9 2.4 3.9 3.2 0.0 0.2 1.2 1.5 1.5 0.0
0.0 0.1 0.0 0.0 0.1 0.1 3.1 1.4 1.7 0.2 0.0 0.0 0.1 0.0 0.0 0.0
Page 15
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 SOUTHEASTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
4.1 3.3 3.4 3.6 3.7 3.1 3.7 4.4 3.8
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420 TOTAL
11.1 12.1 9.0 7.3 7.2 5.8 7.0 6.8 7.0 14.5 15.8 8.6 1.5 9.2
90.5 7.7 89.5
8.5 92.5 6.0 97.9 2.0 98.7 1.3 98.2
1.8 98.5 1.5 96.5 3.4 97.8 2.1 87.9 12.1 83.2 16.4 97.4 2.6 100.0 0.0 92.5 7.4
1.5 1.6 1.2 0.2 0.0 0.0 0.0 0.2 0.1 0.1 0.3 0.0 0.0 0.1
0.3 0.3 0.3 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.1
765 4,534 4,084 4,720
363 9,932 3, 247 1,540 1,289 2,144 4,459 12,679 1,962 503
04 4,957 7,506
1 6,425 6,426
257
533 7,408 8,198 4,227
56 4,283
316 3, 228 2,374 1,099 7,017 4,429
24 0
2 4,455
0
4 1,091 1,095
0 391
391 1,126
310
485 1,921
30 38 0 0
3.1 3.8 3.7 2.7 3.5 3.2 3.8 3.8 3.6 4.3 4.7 4.2 3.7 3.5 3.6 1.3 3.2 1.0 4.0 4.0 3.9 3.5 3.8 3.8 3.1 8.2 3.2 3.0 3.3 3.9 2.8 3.4 3.7 3.3
562 5,729 4,094 4,075
282 9,003 2,779 1,082 1,065 1,694 3,758 10,378 2,494 649
66 853 4,062
1 5,757 5,758
255
451 4,981 5,687 3,413
41 3,454
288 2,952 2,040
829 6,109 3, 454
23 0
3 3,480
0
3 949 952
o 322 322 789 247
620 1,656
33 33 0 0
10. i 3.9 3.8 10.5 10.4 7.4 8.2 10.9 6.4 8.8 7.0 8.0 19.1 20.9 8.6 1.4 15.5
1.0 12.8 12.8 13.4 12.2 6.7 7.5 7.4 29.7
7.6 21.4 10.3
6.4 11.5 9.7 6.0 5.7
4.4 4.4 3.3 3.5 2.4 2.6 3.4 1.8 3.4
10.9 10.9 13.3 10.0 4.7 5.7 8.9 32.1
9.2 18.4 10.4 6.4 8.2 10.0 6.5 2.0
833 1,399
0 5,473
306 8,011 3,477 2,094
993 2,610 3,562 12,736 4,534 1,115
116 4,104 9,869
0 8,402 8,402
386
839 6,222 7,447 3,710
56 3,766
823 4,157 1,919 1,136 8,035 3, 325
7 0
1 3,333
0
18 1,056 1,074
2 669
671 1,350
259
553 2,162
56 56 0 0
0 65,562
30 0
0 422
26 478 68 28 18 39 120 273 547 183
3
2 735
0 689 689 39 45 66 150 192
26 218 142 218 46 63 469 123
0 0
0 123
0 2 72 74
789 1,399
0 4,951
274 7,413 3, 403 2,066
975 2,571 3,436 12,451 3,984
928
113 4,102 9,127
0 7,676 7,676
342
792 6,140 7,274 3,485
26 3,511
653 3,923 1,870 1,062 7,508 3,194
7 0
1 3, 202
0 16 978 994
1 556
557 1,327
259
535 2,121
43 43 0 0
0 61,877
91.4 91.4 88.6 94.4 98.7 97.7 93.9 46.4 93.2 79.3 94.4 97.4 93.5 93.4 96.1 100.0
0.3 0.3 0.5 0.2 0.2 0.2 0.8 7.1 0.8
8.2 8.2 10.1 5.4 1.1 2.0 5.2 46.4
5.8 17.3 5.2 2.4 5.5 5.8 3.7 0.0
0.1 0.1 0.8 0.0 0.1 0.1 0.1 0.0 0.1 0.9 0.0 0.1 0.3 0.2 0.1 0.0
530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL B10 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
2.9 2.9 2.3 1.7 4.1 2.9 3.9 3.9
15.9 15.9 9.6 8.7 8.7 9.1 19.3 19.3
88.9 92.6 92.6 50.0 83.1 83.0 98.3 100.0 96.7 98.1
76.8
76.8
11.1 6.8 6.9 50.0 14.3 14.5 1.3 0.0 3.1 1.6 19.6 19.6
0.0 0.6 0.6 0.0 1.9 1.9 0.4 0.0 0.2 0.3 3.6 3.6
0.1
FOR WEEK ENDING 07-31-87
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 NORTHEASTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
3.8 3.0 3.0 3.7 5.6 3.4 7.3 5.4 9.2 7.7 8.5 8.0 5.6 9.2 7.1
1.8 0.3 1.2 0.3 0.7 0.1 0.3 0.2 0.2 0.2 0.5 1.2
439 6,147 4,934 3,393
220 8,986 1,479
532 1,399
629 2,631 6,670 3,664 1,466 209
3 5,342 4,362 2,453 6,815
428 1,036 6,401 7,865 3,798
41 3,839
245 1,037 1,765
650 3,697 2,654
7
4 129 2,794
2 66 256 324
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
489 5,918 4,934 3,427
249 9,099 1,621
415 1,384
701 1,850 5,971 7,671 1,428 197
2 9,298 3,129 2,380 5,509
464
766 7,945 9,175 3,682
51 3,733
268
942 2,122
711 4,043 3,040
8
6 160 3,214
1
4 214 219
2 318 320 483
37 2,361 2,881
41 41 0 2
3 52,423
12.2 3.1 3.1 16.6 13.3
9.0 13.7 15.0 13.3 16.4 13.9 14.1 12.6 18.3 10.6 10.5 13.4 10.9 15.9 13.1 12.9 13.7 10.6 11.0
8.6 15.0
8.7 20.2 15.2 13.7
6.1 13.1
9.8 21.9 4.0 5.7 9.6 2.0 15.0 14.0 14.0
6.0 17.9 17.8
6.1 12.5 8.4 8.1 11.6 11.6
8.3 6.2 4.6 5.7 6.3 6.2 4.5 4.3 4.5 2.6 6.9 8.1 2.1 6.4 5.5 6.1 3.0 1.6 5.3 2.0 2.8 7.1 7.0 2.5 2.0 2.0 2.3 1.7 4.7 4.3 4.5 4.5
757 2,222
0 6,024
294 9,297 3,457 1,103 3,045 1,729 5,093 14,427 15,565 4,696 332
7 20,600 6,397 6,415 12,812
707 2,157 10,777 13,641 5, 121
36 5,157
524 2,349 4,212
613 7,698 4,072
20
4
70 4,166
1 64 576 641
5 375 380 257
40 3, 321 3,618
76 76 3 0
2 92,518
4.1 11.4 3.8 12.0 3.3 8.8 6.8 11.8 5.9 13.4 8.2 10.5 9.1 13.9 8.3
12.0 7.9 12.0 5.1 12.7 9.9 16.6 7.2
10.1 10.9 11.0 6.2 13.5 7.2 13.6 8.8 15.2 8.0 14.4
14.9 6.6 12.5 5.1 8.3 5.3 9.3 7.3 12.2 4.7
14.4 7.3 12.2 6.3
22.0 8.0 15.6 7.0 10.7 3.7 8.0 7.0 12.7 5.2 10.3 11.8 15.3 5.8 24.5 7.4 17.7 5.3 10.5 3.0 3.0 1.0 1.0 8.8 14.4 8.0 13.0
9.4 3.6 14.8 3.6 14.8 5.4
9.7 6.5 23.4 6.2 10.5 6.1 10.6 6.1 14.5 6.1 14.5 2.3 5.3
720 2,220
0 5,423
266 8,629 3,170
937 2,897 1,543 4,534 13,081 14,894 3,772 311
6 18,983 5,420 5,292 10,712
592 1,916 10,372 12,880 4,611
33 4,644
353 1,910 4,021
564 6,848 3,775
17
2
61 3,855
1 64 487 552
5 308 313 240
31 3,051 3, 322
65 65 3 0
2 83,889
30 2
0 485
23 540 276 158 145 181
551 1,311
640 900 16
1 1,557
932 1,091 2,023
96 226 397 719 465
3 468 148 403 176
44 771 278
2 2
7 289
0 0 83 83
0 61 61 14
7 265 286 10 10 0 0
0 8,118
90.0
8.1 90.5 7.8 92.8 5.8 91.7 8.0 85.0 14.3 95.1 4.8 89.2 10.5 89.0 10.8 90.7 9.1 95.7 4.1 80.3 19.2 93.7 4.8 85.7 14.3 92.2
7.6 84.7 14.6 82.5 17.0 83.6 15.8 83.7 13.6 88.8 10.5 96.2
3.7 94.4 5.3 90.0 9.1 91.7 8.3 90.1 9.1 67.4 28.2 81.3 17.2 95.5 4.2 92.0
7.2 89.0 10.0 92.7 6.8 85.0
10.0 50.0 50.0 87.1 10.0 92.5
6.9 100.0 0.0 100.0 0.0 84.5 86.1 12.9 100.0 0.0 82.1
16.3 82.4
16.1 93.4 77.5
17.5 91.9 8.0 91.8 7.9 85.5 13.2 85.5 13.2 100.0 0.0
0.3 0.7 0.5 0.6 1.8 0.6 0.1 0.2 0.7 0.0 0.7 4.4 1.4 0.3 0.3 0.9 0.3 5.0 0.0 2.9 0.4 0.0 0.0 1.0 0.9 0.0 1.6 1.6 1.2 2.5 0.2 0.2 1.3 1.3 0.0
0.1 1.4 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.3 0.0 0.0 0.0 0.0 0.0 0.8 0.1 0.0 0.1 0.1 0.0 0.1 0.0 0.1 0.1 0.5 0.1 0.1 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.5 0.0 0.0 0.0 0.0 0.0
255 259 403
20 2,400 2,823
41 41 2 2
4 48,400
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 MID-ATLANTIC PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CAT1 CAT2
CAT3 CAT4
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410
627 5,190 4,259 2,589
483 7,958 1,965
263 1,465 1,030 2,372 7,095
880 1,079 270
2 2,231 4,116 3,333 7,449
428
833 8,062 9,323 2,859
25 2,884
335 1,762 2,498
667 5, 262 2,752
3 0
18 2,773
0 54 274 328
5 261 266 127
0 1,005 1,132
12 12 1 0
6 45,788
6.1 5.7 8.3 4.9 5.5 7.0 5.2 7.7 6.5 3.8 4.0 5.1 4.9 6.2 4.3 6.1 6.7 5.5 6.9 4.5 6.3 5.5 5.5
652 4.6 14.3 5,532 2.5 2.7 4,259
2.7
2.9 2,910 4.5 17.5
543 4.7 15.3 8,364 3.6 9.7 2,248 4.5 10.4
410 4.8 13.8 1,494
6.1 10.6 1,251 4.7 11.9 2,546 6.4 12.8 7,949 5.5 11.6 1,412 4.6 19.6 1,121 5.4 18.9 289 3.4 7.2 8 6.6
14.6 2,830 4.8 18.0 4,865 5.1 10.0 3,628 5.4 14.7 8,493 5.2 12.0
594 3.5 9.6
886 4.3 12.9 5,950 5.6 10.3 7,430 5.2 10.6 3,076 3.8 9.6
19 5.3 49.6 3,095 3.9 9.9
307 3.0 18.2 1,852 4.7
12.4 2,920
6.5 13.4 991 4.5 8.6 6,070 5.4 12.5 2,608 5.2 9.9
4 9.0 9.8 0
31 3.5 14.0 2,643 5.2 9.9
1 4.0 4.0 12 4.1 9.1 286
4.2 12.7 299 4.2 12.5
8 15.5 28.3 220 3.2 15.2 228 3.6 15.6 221 13.5 22.3
0 1,046 4.5 7.4 1,267
6.0
10.0 11 13.7 22.5 11 13.7 22.5 0 0
0 47,725 4.9 11.5
12.1 12.9 10.0
9.0 11.5
8.9 10.6 11.0 10.1 16.6 14.9
8.2 18.8 15.3
9.7 13.8 11.8 13.4 11.5 7.5 8.2 11.4 32.8 11.7 16.8 12.1 11.0
8.2 11.7 9.2 8.3
1,056 1,728
0 4,784
724 8,292 2,713
607 2,343 1,604 5,030 12,297 2,542 3,035 245
13 5,835 6,850 7,383 14,233
573 1,514 11, 289 13, 376 3,650
53 3,703
744 3,095 5, 300
526 9,665 3,957
6 0
27 3,990
2 52 479 533
14 583 597 207
0 1,219 1,426
29 29 1 0
7 73,984
949 1,709
0 4,288
638 7,584 2,582
557 2,237 1,517 4,611 11,504 2,059 2,606 232
12 4,909 6,335 6,411 12,746
488 1,368 10,973 12,829 3, 322
27 3,349
605 2,763 4,983
S03 8,854 3,771
6 0
24 3,801
2 52 397 451
12 519 531 189
0 1,176 1, 365
25 25 1 0
7 67,956
87 17
0 403
72 579 118 45 99 85 392 739 415 395 13
1 824 489 884 1,373
68 132 292 492 279
19 298 120 303 292
17 732 161
0 0
3 164
0 0 55 55
2 51 53 18
0 39 57
92 25 78 103 12 12 23 47 39
4 43 15 26 24
6 71 19 0
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180
TOTAL 750 760 770
TOTAL 850
TOTAL 970 980 990 999
89.6 8.4 88.1
9.9 91.5 7.0 95.2 4.3 91.8
7.4 95.5
4.2 94.6 5.3 91.7
7.8 93.6 6.0 81.0 16.3 85.9 13.0 94.7
5.3 92.3 7.7 84.1 14.1 92.5 7.1 86.8 12.0 89.6 9.6 85.2 11.9 90.4 8.7 97.2 2.6
3.7 91.0 7.6 50.9 35.8 90.4 8.0 81.3 16.1 89.3 9.8 94.0 5.5 95.6
3.2 91.6 7.6 95.3 4.1 100.0 0.0
1.5 1.9 1.3 0.4 0.6 0.3 0.1 0.5 0.4 2.5 1.0 0.0 0.0 1.6 0.4 1.1 0.7 2.1 0.8 0.2 0.4 1.1 7.5 1.2 2.0 0.8 0.5 1.1 0.7 0.5 0.0
0.4 0.0 0.3 0.0 0.0 0.0 0.0 0.1 0.0 0.2 0.2 0.0 0.0 0.2 0.0 0.1 0.1 0.9 0.1 0.0 0.1 0.3 5.7 0.4 0.5 0.1 0.0 0.0 0.1 0.2 0.0
5.8 5.5 2.5 1.0 4.7 4.3 9.6 5.7 5.8 5.1
13.3
9.2 11.0
1.5 15.7 14.3 19.1 16.4 16.4 12.7
88.9 11.1 95.3 100.0 0.0 100.0 0.0 82.9 11.5 84.6 10.3 85.7 14.3 89.0 8.7 88.9 8.9 91.3 8.7
0.0 0.5 0.0 0.0 4.2 3.8 0.0 1.5 1.5 0.0
0.0 0.2 0.0 0.0 1.5 1.3 0.0 0.7 0.7 0.0
96.5 95.7 86.2 86.2 100.0
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 SOUTHEASTERN PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
Z OF PENDINGS CATI CAT2 CAT3 CAT4
5 0
0 105
3 113
7 0 1 4 5 17
120 130 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320
340
360TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840 TOTAL
470 5,156 4,741 4,992
439 10,642 3,525
402 1,725 1,352 4,957 11,961 1,299 1,353 318
5 2,975 6,940 5, 782 12,722
211
619 7,209 8,039 4,045
63 4,108
242 3,495 2,580 1,122 7,439 3, 284
23 0
6 3,313
0
4 984 988
2 448 450 96
2 1,440 1,538
53 53 1
3.1 5.1 5.2 2.9 5.4 4.1 3.5 3.8 3.8 4.3 4.3 4.0 3.8 5.1 3.3 6.8 4.3 5.2 4.8 5.0 3.8 3.7 3.9 3.9 3.5 2.6 3.5 3.0 3.2 3.9 3.1 3.5 4.8 3.0
3.7 4.6 3.2 3.7 4.0 3.6 4.1 4.1 3.9 5.9 9.4 5.2 2.5 7.7 3.9 8.2 6.3 3.4 3.6 3.4 3.4 4.3 2.4 4.3
9.2 5.1 5.3 12.5 10.0 9.0 8.0 12.4
5.8 11.6 6.0 7.6 18.0 18.8
9.1 11.0 17.4
8.3 13.9 10.8 10.3 9.7 6.8 7.2 7.9 17.0
8.1 15.6 8.6 6.9 12.4 8.9 8.1 3.9
493 6,190 4,741 4,929
444 10,607 3,177
392 1,585 1,671 4,414 11,239 1,335 1,324 296
4 2,959 7,297 5,874 13,171
220
605 6,111 6,936 4,139
58 4,197
307 3,179 2,424 1,034 6,944 3,837
19 0
4 3,860
0
3 1,065 1,068
4 380 384 167
1 1,445 1,613
68 68 1 0
3 61,831
11.0 12.9 8.9 8.0 9.1 6.0 10.7 6.6
7.8 14.4 13.9 8.6 2.5 13.9
7.1 13.5 10.7 14.4 9.7 6.1 6.9 10.3 21.4 10.4 19.9 9.8 7.3 8.5 9.6 7.8 6.8
566 2,124
0 6,314
412 9,416 3,928
675 1,494 2,143 4,524 12,764 2,824 3,518 326
2 6,670 8,873 11, 259 20, 132
350
870 6,714 7,934 4,270
47 4,317
582 4,152 2,386 1,596 8,716 3, 804
13 0
8 3,825
0
1 1,015 1,016
3 756 759 250
2 1,395 1,647
70 70 0 0
1 77,267
523 2,121
0 5,684
362 8,690 3,737
637 1,459 1,991 4,363 12,187 2,319 3,050 312
2 5,683 8,608 9,565 18,173
299
804 6, 508 7,611 3,928
34 3,962
433 3,852 2,299 1,504 8,088 3,673
12 0
6 3,691
0
1 924 925
2 649 651 211
2 1,317 1,530
64 64 0 0
1 71,256
31 3
0 495
43 572 184 38 34 147 154 557 493 458 11
0 962
257 1,624 1,881
39 65 188 292 295
12 307 116 275 79 28 548 126
1 0
2 129
0 0 76 76
0 84 84 28
0 72 100
6 6 0 0
0 5,514
90.0 7.8 87.9 10.4 92.3 6.1 95.1 4.7 94.4 5.6 97.7 2.3 92.9
6.9 96.4 3.4 95.5 4.4 82.1
17.5 86.7
13.0 95.7 100.0 0.0 85.2 14.4 97.0 2.9 85.0 14.4 90.3 9.3 85.4 11.1 92.4 7.5 96.9 2.8 95.9 3.7 92.0
6.9 72.3 25.5 91.8 7.1 74.4 19.9 92.8
6.6 96.4 3.3 94.2 4.9 92.8 6.3 96.6
3.3 92.3 7.7
1.7 0.7 1.2 0.2 0.0 0.1 0.2 0.1 0.1 0.3 0.3 0.6 0.0 0.3 0.1 0.5 0.3 2.9 0.0 0.2 0.3 0.9 2.1 0.9 4.5 0.5 0.3 0.8 0.8 0.1 0.0
0.5 1.0 0.4 0.0 0.0 0.0 0.0 0.0 0.0 0.1 0.0 0.3 0.0 0.1 0.0 0.1 0.1 0.6 0.1 0.0 0.1 0.2 0.0 0.2 1.2 0.1 0.0 0.1 0.1 0.0 0.0
1.0 3.2 3.2 3.0 2.9 2.9 2.9 1.0 3.3 3.2 3.0 3.0 1.0
1.0 9.3 9.2 5.0 14.9 14.8 21.9 17.0 7.0 8.5 12.5 12.5 1.0
1.0 3.4 3.4 1.3 2.7 2.7 3.6 1.5 3.6 3.6 4.0 4.0
1.0 11.4 11.4 68.0 14.8 15.0 14.9 2.5 8.0 9.1 12.3 12.3
100.0 91.0 91.0 66.7 85.8 85.8 84.4 100.0 94.4 92.9 91.4 91.4
0.0 7.5 7.5 0.0 11.1 11.1 11.2 0.0 5.2 6.1 8.6 8.6
0.0 0.9 0.9 0.0 1.7 1.7 4.0 0.0 0.3 0.9 0.0 0.0
0.0 0.6 0.6 33.3 1.3 1.4 0.4 0.0 0.1 0.2 0.0 0.0
MIS WEEKLY PROCESSING TIME AND AGING REPORT
FOR LOCATION 2900 GREAT LAKES PSC SUMMARY AVG AGE AVG AGE
PENDINGS LOC PSC PEND LOC PSC
0-29 30-59 60-89
% OF PENDINGS CATI CAT2 CAT3 CAT4
120 1 30 135 145 155
TOTAL 210 220 230 240 250
TOTAL 310 320 340 360
TOTAL 410 420
TOTAL 510 530 540
TOTAL 610 620
TOTAL 710 720 730 740
TOTAL 810 820 830 840
TOTAL 910 920 930
TOTAL 170 180 TOTAL
895 5,970 4,842 3,897
464 10,098 2,693
544 1,722 1,038 2,766 8,763 1,429 1,938 611
4 3,982
8,595 • 2,456 11,051
397 1,314 9,500 11,211 4,379
133 4,512
470 2,116 1,564
889 5,039 4,310
7 3
5 4,325 189
2 290 481
1 272 273 88
1 2,804 2,893
11 11 0 0 3
954 5,764 4,842 4,161
456 10,413 2,663
538 1,847 1,239 3, 264 9,551 1,913 1,884 601
5 4,403 7,271 2, 403 9,674
451 1,358 9,244 11,053 4,728
1 30 4,858
476 2, 302 2,641
931 6,350 4,234
2
12.1 3.3 3.4 15.5 12.1 9.4 8.5 11.3
7.2 11.8 11.3
9.8 15.7 12.6
8.4 13.6 13.4 12.3
9.6 11.6 17.2 8.0 7.4 7.9 9.1 11.5
9.2 13.4 10.8 10.9
7.8 10.6 5.2 9.5 5.8 20.0
5.2 11.8 12.5 7.6 9.3 4.0 12.6 12.6 9.2 1.0 8.3 8.4 4.2 4.2
1,255 3.0 10.2 2,582 1.5 1.7
0 6,258 3.9 11.2
551 4.3 12.6 10,646 3.2 .8.9 3, 368
3.4 7.2 932 3.6 8.2 1,859 3.6
6.0 1,575 3.3 8.9 3,862 4.6 8.1 11,596 3.8
7.6 3,257 4.9 12.5 3,686 6.2 10.3 574 3.9 5.6
3 1.0 1.0 7,520 5.4 10.9 13,582
7.9 3,288 5.9 10.7 16,870 4.4 8.5 657
14.8 1,521 2.7 8.4 10,237 3.0 5.1 12,415 3.1 6.0 4,133 7.0 12.2
61 8.3 19.2 4,194 7.0 12.3
786 5.5 21.1 2,909 4.2 10.2 2,897 3.5 7.9
939 4.8 9.7 7,531 4.2 10.4 3,044 2.8 6.1
9 3.2 13.4
1 1.0 36.0
24 6.8 28.8 3,078 2.9
6.3 232 4.8 18.5
2 1.0 1.0 377 3.8 8.3 611 4.2 12.2
0 415 3.7 18.4 415 3.7 18.4 115 5.1 15.0
0 3,817
3.6 8.2 3,932 3.7 8.4 24 29.3 30.8
29.3 30.8 0 0
1 1.0 1.0 78,833 4.1 8.6
4.4 4.4 4.4 2.5 3.5 5.0 4.7 3.6 3.1 3.6 2.9 4.3 6.0 5.1 5.0 3.2 1.0 1.0 3.0 3.2 4.1 12.5 3.9 4.0 3.5 2.8 2.8 4.1 1.0 4.3 4.3 1.8 1.8
1,170 2,575
0 5,629
481 9,855 3,274
898 1,827 1,529 3,717 11,245 2,933 3,518 569
3 7,023 13,098
3,055 16, 153
576 1,457 10,148 12,181 3,788
48 3,836
605 2,710 2,877
873 7,065 2,961
8 0
16 2,985 186
2 360 548
0 320 320 93
0 3,715 3,808
19 19 0 0
1 75,039
18 1 0 90
5 114
1 0
1
0 12 14 10 4 0 0 14 11 20 31 15 106 31 71
2 73 35 17
0 15 67
54 6
0 518
62 640 91 34 27 46 130 328 311 163
5
0 479 470 206 676 55 51 81 187 227
10 237 113 175 20 39 347 72 0 1 5 78 32
0 15 47
0 66 66 19
0 97 116
2
89.9 8.3 87.3 11.3 92.6 6.0 97.2
2.7 96.4 3.6 98.3 1.5 97.1
2.9 96.2 3.4 97.0
2.8 90.1 9.5 95.4 4.4 99.1 0.9 100.0 0.0 93.4 6.4 96.4 3.5 92.9 6.3 95.7
4.0 87.7 8.4 95.8 3.4 99.1 0.8 98.1 1.5 91.2 5.5 78.7 16.4 91.5 5.7 77.0 14.4 93.2 6.0 99.3 0.7 93.0 4.2 93.8 4.6 97.3 2.4 88.9 0.0
0.0 100.0 66.7 20.8 97.0 2.5 80.2 13.8 100.0 0.0 95.5
4.0 89.7 7.7
1.4 0.9 1.1 0.0 0.0 0.1 0.0 0.3 9.1 0.3 0.1 0.0 0.0 0.2 0.1 0.6 0.2 2.3 0.7 0.1 0.2 1.7 3.3 1.7 4.5 0.6 0.0 1.6 0.9 0.2 0.0 0.0 4.2 0.2 2.6 0.0 0.3 1.1
0.3 0.5 0.3 0.1 0.0 0.2 0.0 0.1 0.1 0.1 0.0 0.0 0.0 0.1 0.0 0.2 0.1 1.7 0.2 0.0 0.1 1.1 1.6 1.1 4.2 0.2 0.0 1.3 0.7 0.2 11.1 0.0 8.3 0.3 3.4 0.0 0.3 1.5
3 4,243 199
2 290 491
2 282 284 113
1 3,577 3,691
13 13 0 0
5 63,247
0.1 0.0 0.1 0.1 0.0 12.5 0.0 12.5
Page 16
NIS WELLY hidt:: Ihl 11 Mt ANU AGIH IERONT [LY Tu.t] FOR WEEK ENDING 01-31-07
Fuk Lucal JUN isuu AVG AVG
AVU
AVU ACE
Act. **ACE RCPT DI S LUC OPS PENU
LPS 79615 6.6 1.7 36882 140.5 1.2
33
U 120 2257 1.0 12.4 533
. 35u 713
2
7 130 123 1260 3.4. 9,7 1199 2.3
0.7 163
27 3 135 23.0 2536 1782 1.b
39 165 1530 3.37 ló.2 2005 9.1 1 702 535269
23 361 10.4
137 1 2
7
3 195 1511 1511 3.6
1031 2.2 1430263
27 11 170
17.0 j..
lo 3 1999 2011 2.7 31.] 7572 5.3 17.0
1645 1457 OZU 210 193 3.1 1.2 IS70 3.U
230 70 I
7 20 * Zu3 220"-4.3
2.0 :23 35
0 2491 1.1 1480 2.4 1.21
2 240 1941 2211 4.2 11.5
2.9 1.7 ILOJ 507 161 50 10210
bite Iuuu
u · 310 407 476 6.7 475 2.7 6.4
14
7
3 1.0 12.5 3074
2 LUO 129 270
2 330 1449 1410 14.T 2913
758 361
T8 3 S40
5.4
Lo
I.
1 97 3.2 43.4 127
117
1
1 2024 2143
11.1 438
3.7 n.7
537 I
14 S540 S426 5.0 10.1 WO55
8.2 1587
204 41 20 12 11.5 113
7 21
2 40
4.2 0.0 2001 3.5 7:5 150537224 UG :10 1342
3.5 1115 . 4.1
350
71 20 24 3.5
4.1 1.7 O
1
0 >30 3.5 7.9 1044
200 23
J 2469 3.5 1.0 2073 2.5 >.2 1732 255 56 IS
0
2 1.0 1.2 albo 3.2
2348
Ibu Su 16 I. 710 *431 5.1"13.3 023
70 120
437 9.2 73
1. byu
11 23 730 17.0 1736 1721.2.3
lou 53 13 no 112 1364 4.2
1.0 Icou 170
40 1
1. 010 34 NO 3006 13.3 625 270
> 20 3017
330 4.6 -.1
do lo
>
< 630 2033 za79 3:1-9.2 2276 2: 56:9 2435
12 247 354 5.2
10.6 43 1.2 S.1
bo
21 5
4 2741 3070 11.0 4253 2.5 7.3 306 938 100
13
. 1. 910 2.9
:77 520 220 2151
5. 10.6 3216
2: 505
132 53 IS 9.1 709
1
U 440
*247" 2:7 16.5
OLS 43
C Sou 123 152 ». 1202 2.5
17 SOJ So.hu 4401 3.5
8.0 4063 3.0 7.3 Julli
S3 114 70 2511 3014 3.1
1247 2. 1.: cu
12 2 1 1.0 1.0
0.1 7.5
1
0 U > 5.1 5.6 10012
7.7 72:1 16855 Tuis
Page 17
NIS WEEKLL PROCESSING IINE AND AGING_RELORLIBY_IOEL FOR VEEK ENDING 12-04-07
FOR LOCATION 2916 ODO SUNMARY AVG. AVG
AVG AVG AGE AGE AGE AGE
PENDINGS RC21 DISP LOC QPS PEND.. LOC
0-918-19_22-29 30-39 40-49_50-59 60-89 7806 774 89 6. 463, 3 35710 174.5 1.2 35698
5
1 3402 2014 m2
3393 23 2170 845 229 100
13 3 13 978 11 28 11.6 1063 1.9
819 192 30 15 2 2211 2927
1872
37 1668 17 17 11
1
1 145 1407 16 36 14.1 2664 2.4 9,5 1307 8 53 204 75
7 192 361 3,7 11.1 319 33 9,7 311 131 42 25
6 135 1543 1.794 1904 2.3 6,4 1432 372 39 22 13
6
0 17.
2003 161 26
17
1 2 18]. 2709 1043 3.1 23,6
2.0
12,0 2907 1334 564 264 22 37 12 21": 1845 1726 73 1341 2.2 3.2
1233 39 26
1
0 222 391 330
8,8 2.1
137 16 1 23 2435 2268 66 2124
5,1 1753 19 12 2
1 2].
1942 2490 16.0 2.7 6.2 1830 986 139
2
U 2228 7656 7313 7,2 71 2.4 3,0 5590 1350
47
3 317 317 566 16. 718 3. 3 16.3
274 72 24 32. 021 934 29 I
1111 32 7.6 718 303 61 23
1
1 33 2195 2907 13,7 3683 2206 134 277 73
2 430 61 266 2.2 3,9 233 26
2 36%
1.9 3.3 330
4.5 1.2 326
O
O 10.
147 133 6,1 80 24 13 3
1 0
2 425 3034
16. 6390 3, 2 7,3 4410 1463 341 134 32
6 70 134 17
10 3
D
1 1793
1771 6.3 7.4 1611 2.7 6.7 1243 265
23 10 11
3 . 1326 1901
94 1715 1999 459 127 17
6
5 52
O .
.
. .
3 33. 76% I 10,8 909 2,1 7,3 679 230 43 21
2 2
2 540 2637 2344 4.2 7,2 2466 2.2 4.7 2039 348 34 17 O
2
0 3 20.8 31 25 13.1 2767 3. 8 1994 513 155 74 16
9 710 250 263
10.3 530 5.8 11.7 279 148 76 35 8 3 1 72: ALDO 4261
9,1 2,7 7,6 30.45 1133 243
19 6
2 73].
1535 7,3 2.0 5,6 1119 2 50 42 17
1 3
O 77 576 72
16,8 563 2.3 37 60 25 14
2 1200 30 12.4 3768 2.6 3063 362 OS 34 10
> 2399 3117 3,9
1783 2.1 1495 222
10
1
1 837 3317 3312 6.4 3467 2,3 2361 6 70 199 31 3
1 01 2,0 133 112 13,2 53 25 17
7 2 1
7 3325 3386 11.6 1723 2,6 6,5 3472 10.29 143 68
6
2 1 9X 613 5462
6 2.1 2,7 4894 146 33 16 3
1 923
1847 2194 1.1 lu.2 2538
29.75 373 21 7
3 1113 009
120 1294 2.4 61 995 243
36 3
1 949 379 165 1.7 12.0 375 3.2
11,2 322 76 140 29
. 990 27 720 615 2.6 3.2
73 25 6
1 5006 4009 8.9 5679 2.5 6,2 4372
951 226 89 28 •
5 9723
27243 222 7 29 2726 2,3 31 1871
12 3
3
1 9 1.6 9,3 3 1
U 0 0
0 2 3 2 2,0 123
1 O
1
. 123-990 82144 01529
9,7 92169 2.6 6,6 67707 18019 4237 1608 319 152 67
OVER 3
CAT LOC 6 24202 100.
267
27 97.9 21 99.1 157 96.2
30 93,3 0 30 97..
7
93.5 101 98.2
99.0 0 175 98.4
923 98.] 713 99. 2
120 96.1 . 175 97.4
379 23 99,2
3 10. . 20 96.7 O 786 97.2
97.9 123 97.1 104 96.6
O 0
97.3 192 90.9 317 96.3 01 91.3 358
97.1 52 98.3 . 37 97.2
98.3 O 96 0. 34
98.9
26 84.8 0
98.4 o 476 99.6
607 ] O 92 98.3
30 95, .
508 97.7 2
99.7
0 100, .
0159 97.7