Which of the following options in the settings for Windows 10 must be selected to view speech recognition settings?
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With Interaction Attendant’s speech recognition feature, you can designate words and phrases associated with any schedule, profile, or menu node for inbound calls, providing callers the ability to verbally select the options they want, rather than using the telephone keypad to navigate the IVR. You can select a speech engine to compare a caller’s spoken audio to a list of keywords or phrases. Speech engines are added and configured by your administrator in Interaction Administrator. Show
When you configure a schedule or menu in Interaction Attendant, you can define one of the following options to present to callers who enter that schedule or menu:
Speech Recognition default settingsYour administrator configures the Interaction Attendant speech recognition settings in Interaction Administrator. Here, the administrator defines such parameters as minimum confidence levels, timeouts, audio prompts played to the caller if the speech engine cannot determine the caller’s selection, manage custom attributes, and record notes about configuration settings and changes. If you have the appropriate rights, you can override these default settings for any schedule or menu. Enable Speech RecognitionBefore you give callers the ability to verbally indicate their menu selections, you must first make speech recognition available on menus. To enable speech recognition, open the desired profile and select the Configure Speech Recognition button. By default, speech recognition is enabled for the company directory only. If you choose to enable speech recognition on menus and also leave it enabled for the company directory, callers will not be prompted to say the name of the person they want to reach. If you want to keep this option, you must modify the main greeting prompt to present the option to the caller. Configure Speech Recognition for Schedules or MenusIf you have the appropriate rights granted by your administrator, you can override the speech recognition default settings at the schedule or menu level. Your administrator configures these settings in Interaction Administrator. For example, you can:
Configure Speech Recognition for Inbound Call OperationsFor every inbound call operation, you can enter keywords and phrases a caller might use to verbally indicate the location to which they want to transfer. You can choose from a list of languages and you can enter multiple words and phrases, particularly useful if callers use different terminology for the same destination. For example, callers who want to reach the customer service department might say “customer service”, “customer support”, “support”, “product assistance”, and so on. If the speech recognition engine finds multiple matches to a caller’s request, or if it does not find an appropriate match, Interaction Attendant begins the invalid or ambiguous input prompt sequence to give the caller the opportunity to narrow down a selection or clarify his or her choice.
November 26, 2020 1431 words Here are some accessibility options to help persons of different abilities use a Windows PC: 1) for persons with physical disabilities 2) for persons with low vision 3) for persons with blindness 4) for persons who are deaf or hard of hearing Resources with more information on accessibility support for Windows can be found in Section 5. 1) For Persons with Physical Disabilitiesa) Windows Speech Recognition with MouseGridWindows Speech Recognition Windows Speech Recognition is a free-to-use app that allows users to control their PCs via voice command without the use of a keyboard or mouse. It is useful for persons with physical disabilities who have limited mobility in their upper limbs. Watch this video to learn how to set up and use the app. Pre-requisites:
Tips:
Click here for a list of all the Windows Speech Recognition commands. MouseGrid MouseGrid is a feature that comes with the Windows Speech Recognition app. It allows users to move the mouse pointer to a specific area with voice commands. After MouseGrid is launched, it will display a translucent three-by-three grid on the screen, with the sections divided and numbered. Launching and Using the MouseGrid
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Selecting Section When the section of the grid has landed on a defined part of the screen that users would like to access such as a button icon, say “Click” together with one of the grid numbers to select it (e.g. “Click 8”) Dismissing the MouseGrid
Below is an example of how MouseGrid is used alongside Zoom (video conferencing platform), to open the Zoom chat window. When MouseGrid is activated on the screen, users can verbally command their preferred number shown on the grids on screen (for example, grid 8). A new three-by-three grid will appear in that area as shown below.  Users can repeat this process to get the grid to further define the area they wanted to click upon. b) On-screen keyboard functionsPersons with limited mobility in their upper limbs can use the on-screen keyboard function, along with a wearable wireless assistive mouse pointer, such as the Quha Gyroscopic Mouse or GlassOuse, to perform on-screen typing to chat on video conferencing platforms. To activate the on-screen keyboard function:
2) For Persons with Low Visiona) Make Text Bigger on DisplayTo increase the size of text, apps, and other items:
b) High ContrastTo increase the colour contrast of the display:
c) MagnifierTo switch on the Magnifier function:
To invert colours after turning on Magnifier:
To switch off the Magnifier function:
Click here for more information on Windows Accessibility for persons with low vision. 3) For Persons with Blindnessa) Screen Reader SupportWindows Narrator
The Narrator accessibility feature in Windows enables persons with visual impairment
1) Press Windows logo key 2) Press Windows logo key In Windows Narrator, use the Tab or arrow keys to navigate apps and webpages. Keys such as Tab, arrow, and Enter keys can also be used to navigate check boxes and buttons. Click here to find more information on Windows Narrator. 4) For Persons who are Deaf or Hard of Hearinga) Closed Captions CustomisationWhen watching a movie or TV show, closed captions can be customised in Windows apps, or in software application such as PowerPoint. To customise closed captions:
Click here to learn more about closed captions in movies and TV for Windows 10. b) Notification SettingsTo select how visual alerts for notifications are displayed:
Options include “Flash the title bar of the active window”, “Flash the active window”,
5) More Information about Accessibility Support for Windowsa) Microsoft b) Video conferencing platforms Does Windows 10 have speech recognition?You can teach Windows 10 to recognize your voice. Here's how to set it up: In the search box on the taskbar, type Windows Speech Recognition, and then select Windows Speech Recognition in the list of results.
How do I use speech recognition in Windows?Enter speech recognition in the search box, and then tap or click Windows Speech Recognition. Say "start listening," or tap or click the microphone button to start the listening mode. Open the app you want to use, or select the text box you want to dictate text into. Say the text you want to dictate.
What is the shortcut for speech recognition?Once the feature is active in Windows 10, you may reach the speech recognition interface by using the keyboard shortcut combination of Windows Key + H. Of course, your system microphone will also have to be active.
Where should you go on the Windows 10 desktop if you want to see important notifications from the operating system?Find the notification center in different operating systems: Manage notifications Windows 10: Select Start > Settings > System > Notifications & actions. Manage notifications MacOS: Select Apple menu > System Preferences > Notifications.
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