Which of the following is true of mobile commerce m commerce applications quizlet?

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Terms in this set (92)

regionalized

Aton Motors, an automobile manufacturer, establishes its manufacturing units in Argentina because of the low cost of the metal used to make automobile frames. In this scenario, Aton Motors has _____ its operations.

The SDLC model develops an entire system at once, whereas XP uses incremental steps to improve an information system's quality.

Which is a difference between the systems development life cycle (SDLC) and extreme programming (XP)?

Self-sourcing

____ can help reduce the backlog in producing information systems and improve flexibility in responding to users' information needs.

False

The systems development life cycle (SDLC) model is appropriate in situations when the problem under investigation is not well defined.

multichannel

In the _____ sales channel, a customer uses only one channel of a given business to purchase an item, including in-store, on a cell phone, or on the company's Web site.

activities to support customers after the sale of products

In a value chain, service involves _____.

sell directly to consumers

Companies exclusively using business-to-consumer (B2C) applications:

ebXML allows Web browsers to select only the data requested in a search

In the context of trading partner agreements, which of the following is true of electronic business Extensible Markup Language (ebXML)?

MNCs deliver products and services across national borders

Which of the following statements is true of multinational corporations (MNCs)?

tribes

One pillar of hypersociality involves focusing on _____, which are based on group behavioral characteristics.

concentrate on selling products to generate profit.

A similarity between e-commerce and traditional commerce is that both:

helps maintain control of market needs around the world

In a global information system (GIS), high coordination:

It leverages the power of telecommunications

Identify one advantage of multichannel retailing.

transnational

Foreign exchange systems that allow traders and brokers from around the world to interact are an example of information systems that support a(n) _____ structure.

Increased company profits

Which benefit of an information system is categorized as a tangible?

multichannel

In the _____ sales channel, a customer uses several channels in order to buy an item.

do not have a physical location to help maintain current customers

Service and support are more important in e-commerce than in traditional commerce because e-commerce companies _____.

A system's quality is improved by addressing major issues that have not been examined before.

Which statement is true of extreme programming (XP)?

False

E-commerce is a subset of social commerce. (T/F)

True

For a business that is properly using a social media information system, the system can generate information about what competitors are doing.
(T/F)

group buying platform

Buyline is an e-commerce Web site. It has come up with a promotional offer where buyers get a 60 percent discount on refrigerators if a minimum of 100 buyers agree to buy the product within 24 hours of the offer being announced. In this case, it is evident that BuyLine is a _____.

standardized software and hardware are not always feasible

While deciding the type of information-sharing technology that a company will be using for its global network, the company's information system manager should keep in mind that:

Outsourcing

Which of the following approaches for developing information systems increases the risk of leaking confidential information to competitors?

transnational

In the context of the types of organizations that do business across national borders, the architecture of the global information system (GIS) in a(n) _____ structure requires a higher level of standardization and uniformity for global efficiency, and yet it must maintain local responsiveness.

that it has a narrow focus, which might limit future development

One shortcoming of rapid application development (RAD) is _____.

hypersocial organizations

Social media information systems play a major role in fostering _____.

False

Normally, a task force for the planning phase of the systems development life cycle (SDLC) includes only representatives from the IT department and the top management. (T/F)

maintenance

During the _____ phase of the systems development life cycle (SDLC), a team assesses how a system is working and takes steps to keep the system up and running.

A prototype might not reflect the final system's actual operation and, therefore, could be misleading.

In the context of information systems, which is a disadvantage of prototyping?

spot leasing

Search engines and directories offer space that companies can purchase for advertising purposes. This process is called _____.

False

Creating a help desk to support users is an important task in the implementation phase of the systems development life cycle (SDLC). (T/F)

True

Service-oriented architecture (SOA) advocates that core business functions and the dynamic functions that change all the time should be decoupled. (T/F)

It incorporates varying viewpoints from different functional areas of an organization to help ensure that collected requirements for an application is not too narrow or one-dimensional in focus.

Which is an advantage of the joint application design (JAD) approach?

reduces the difficulties caused by the differences in accounting procedures.

In the context of a global information system, consolidated global reporting is a crucial tool for managing overseas subsidiaries because it:

Improved telecommunication systems have increased its attractiveness.

Which statement is true of offshore outsourcing?

It is easier to modify a prototype than a complete system.

In the context of information systems, which is an advantage of prototyping?

It facilitates communication between headquarters and subsidiaries in other countries.

Which statement is true of a global information system (GIS)?

False

Group buying platforms constitute one category of mobile marketing. (T/F)

False

Social commerce is a type of e-commerce that is influenced primarily by radio and television advertising. (T/F)

They are supported by short-range wireless communication technologies.

Which of the following is true of mobile commerce (m-commerce) applications?

False

Establishing evaluation criteria causes excessive subjectivity during the systems development life cycle (SDLC) process. (T/F)

e-cash

Jack is a gamer, and every time he plays at a gaming center, he pays five dollars using a card that he recharges electronically every week. It is evident that Jack uses _____ as the mode of payment.

It increases sales opportunities.

Identify an advantage of a cross-channel sales strategy.

include customers, contractors, and suppliers

In the context of an organization's information system, external users _____.

True

One of the advantages of prototyping is that modifying a prototype is easier than modifying a complete system. (T/F)

True

Information system projects are often an extension of existing systems or involve replacing an old technology with a new one. (T/F)

Suppliers noting inefficiency in the inventory control procedure

In the context of the planning phase of the systems development life cycle (SDLC), which is an example of an externally identified problem?

the solution is transferred from paper to action, and a team configures the system and procures components for it

During the implementation phase of the systems development life cycle (SDLC), _____

False

Recommendation web sites are not allowed to offer incentives to individuals for sharing information about their purchases. (T/F)

True

Kickstarter is an example of a participatory e-commerce site. (T/F)

SDLC model (systems development life cycle)

suitable for an information system that needs to be designed from scratch

Phase 1: planning

systems designer must define the problem the organization faces, taking care not to define symptoms rather than the underlying problem

Formation of the Task Force

Should consist of representatives from:
-Different departments
-Systems analysts
-Technical advisors
-Top management
Involves collecting user feedback and working toward getting users involved from the beginning

JAD (joint application design)

an advantage of the _______ approach is that it incorporates varying viewpoints from different functional areas of an organization to help ensure that collected requirements for the application are not too narrow and one-dimensional in focus

economic feasibility

assesses a system's costs and benefits

technical feasibility

is concerned with the technology that will be used in the system

operational feasibility

the measure of how well the proposed solution will work in the organization and how internal and external customers will react to it

Operational Feasibility

The major question when conducting ____________ __________ is whether the information system is worth implementing.

scheduling feasibility

is concerned with whether the new system can be completed on time

legal feasibility

is concerned with legal issues, including political repercussions and meeting the requirements of the Information Privacy Act.

Phase 2: Requirements Gathering and Analysis

analysts define the problem and generate alternatives for solving it

-the structure systems analysis and design approach (SSAD)
-the object-oriented approach

Two major approaches to the analysis and design of information systems:

object-oriented approach

combines process and data analysis, and the line between analysis and design is so thin that analysis and design seem to be a single phase instead of the two distinct phases

SSAD approach

treats process and data independently and is a sequential approach that requires completing the analysis before beginning the design.

Phase 3: design

analysts choose the solution that is the most realistic and offers the highest payoff for the organization

design phase

during the _______ ________, analysts choose the solution that is the most realistic and offers the highest payoff for the organization

-helps in gathering system requirements
-helps to determine system requirements
-determines a system's technical feasibility (a prototype can show users that a particular task can be done).
-Sells the proposed system to users and management using a selling prototype

purposes for prototyping

-Method for investigating an environment
• Reduces the need to train information system users and costs
• Increases the system's chance of success by encouraging users' involvement
• Allows easy modification
• Improves documentation and communication

Advantages of prototyping

-Requires excessive support and assistance from users and top management
• May not reflect the final system's actual operation
• Misleading; working prototype may convince team the final system will work

Disadvantages of prototyping

Phase 4: implementation phase

the solutions is transferred from paper to action, and the team configures the system and procures components for it

-acquiring new equipment
-hiring new employees
-training employees
-planning and designing the system's physical layout
-coding
-testing
-designing security measures and safeguards
-creating a disaster recovery plan

tasks in the implementation phase

localization of a Web Site

some companies create separate Web sites for each country in which they do business

-flexibility in responding to competitors in different countries and markets
Ability to respond in one country to a change in another country
-ability to maintain control of market needs around the world
-ability to share and transfer knowledge between departments and international branches
-increased efficiency and effectiveness in meeting customer's needs
-reduced operational costs

high coordination in a global information system has these advantages:

multinational corporations (MNCs)

are organizations with assets and operations in at least one country other than their home country.

multinational structure

production, sales, and marketing are decentralized, and financial management remains the parent company's responsibility

global structure

uses highly centralized information systems

international structure

operates much like a multinational corporation, but subsidiaries depend on headquarters more for process and production decisions

transnational structure

the parent company and all the subsidiaries work together in designing policies, procedures, and logistics for delivering products and services to the right market

True

The architecture of the GIS in a transnational structure requires a higher level of standardization and uniformity for global efficiency, and yet it must maintain local responsiveness

increased bandwith

the reduced cost of communication and _____________ _________ have made offshore outsourcing more attractive for all types of organizations

True

The value chain is really about understanding what aspects of an organization's business add value for customers and then maximizing those aspects (T/F)

Business to consumer (B2C)

Companies sell directly to consumers and supplement traditional commerce with ecommerce

Business-to-business (B2B)

Involves electronic transactions between businesses

Consumer-to-consumer (C2C)

involves business transactions between users, such as when consumers sell to other consumers via the Internet

Consumer-to-business (C2B)

applies to any consumer who sells a product or service to a business on the internet

Government-to-citizen (G2C)

tax filing, online voter registration

Government-to-business (G2B)

Sales of federal assets, license applications and renewals

Government to government (G2G)

disaster assistance and crisis response

government-to-employee (G2E)

e-training

multichannel

A customer uses one channel of a given business to purchase an item, including in-store, on a cell phone, on the company's Web site, social media channels, comparison shopping engines, third-party marketplaces, other companies' Web sites, and so forth.

(channels are not connected to one another)

(channels are in competition with one another)

cross-channel

a customer uses several channels in order to buy an item

omnichannel

This strategy seeks to integrate the physical stores, the Internet, and mobile technologies.

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Which of the following are examples of mobile commerce applications?

Examples of m-commerce include in-app purchasing; mobile banking virtual marketplace apps, such as the Amazon mobile app; and digital wallets, such as Apple Pay, Google Pay and Samsung Wallet.

Is m

The emerging technology behind m-commerce is purely based on the Wireless Application Protocol (WAP).

Which of the following terms is computed by dividing the number of clicks and add gets by total impressions bought?

Click-through Rate: The number of clicks on your links divided by the number of impressions, expressed as a percentage. For example, if your links got 50 clicks for 1000 impressions, your click-through rate would be 50/1000 = 0.05, or 5%.

Which market concentrates on a specific?

A horizontal market concentrates on a specific function or business process and automates this function or process for different industries.